Dave & Buster’s Chattanooga

Took the family as my young grandson wanted to go for his birthday. Our server was great he took great care of me and my family guiding us through the best value to be able to enjoy food and games. Food was good we had one of everything off the eat play menu and all was good. I definitely would recommend this location to families looking for a good meal and fun family outing.

I've been there several times and this is the first time that everything was great. Amazing food and fantastic service.

Wings were cold when they came out. My husband didn't get his beer until we had already paid. Nice to go to play games and have a drink, but eat before going because this is our third time trying the food and it's the last time.

I don't normally do bad posts about places but this place needs work. We made reservations and were immediately sent to our table which was great. However it took us over 30 minutes to receive our bar drinks. Our appetizer came out and was consumed before we received our drinks. Each drink order took about that long to receive. Our server, although very sweet was of no help with any of the questions we had about the menu, the slow bar or the credits we wanted to buy to play games. As a person who was in that business for 15 plus years, if I didnt know, I went to find out immediately. I never left my guests with any questions or feeling neglected.
Which brings me to the other issue. We had 5 people (all adults) and wanted to be there for a while so we attempted to get 5 cards. The transaction was going to be $190...cool. We paid and the machine spit out 1 card and said there was an error and we would only be charged $38 dollars. We went over to another machine to get the remaining 4 cards and that was $154 dollars. When I checked my bank account a short while later I noticed that the machine charged my card the $38, the $190 AND the $154. wtf. So I asked our server and she told us to go see the people who give out the prizes? She didn't offer to send a Manger over or offer help in any way. My husband ordered a steak, knowing that it wouldn't be excellent but hoping it would be at least edible. It was not. It was a hideous piece of meat thrown on the grill and only grilled on one side, not seasoned AT ALL and slathered in what seemed like margarine. We told our server and was told it would be comped. Awesome. We got the bill and paid, not really looking because it's not a check it's just a digital machine and lo and behold it was not removed. Our bill for the meal was nearly $300 dollars. Fine we had 5 adults, appetizers and drinks and meals, I understand paying the bill. But if they're going to charge that much for subpar food-the service should be top notch. The other food was good. The sliders were done really well and I enjoyed those but it was hard getting around waiting 20 plus minutes for drinks each time we ordered. I'm very frustrated wtiht my card being charged 3 times and no one offering help. As a former restaurant Manager, server and bartender I'm not sure exactly where the problems originate but I would say they may need to have an overhaul on customer experience. They're charging above average prices for food and they're not delivering on experience in the least. The games were fun and the bathrooms were clean and the place was not busy so it was easy to play and enjoy. But I've spent $300 dollars at dinner and been wowed by the service and food. This place just did not deliver. I will now have to wait for the money that was charged to my card to clear my bank, then dispute it and wait 3-5 business days for it to return. It really takes the fun out of the experience. I don't think I'll be back as there are tons of places around chattanooga to have a fun, relaxing and top notch experience for the prices we paid and not be left feeling bamboozled or neglected. I hope they work on their wait staff and bar staff quickly. It would be a shame to let such an awesome place be run down and looked at as over rated. It's a really quick way to go out of business-fast.

Atmosphere: 3

Food: 3

Service: 1

Too many kids for the place for primarily adults. For my first time, I liked it. The con, TOO MANY KIDS. Hard to have access to the games

Great food. People very nice. Fun atmosphere

I celebrated my husband’s birthday here last week with six other friends. Every single one of us is now sick. Everything seemed to be clean except for the menus (which were oddly very sticky), and there didn’t seem to be an employee going around cleaning the games, nor did I see any no cleaning stations like at a gym. If we go back, we will definitely be bringing baby wipes to wipe down the games before we play. Not all of us got food, nor do we have food poisoning symptoms, so I’m chalking it up to the arcade. It could be a crazy coincidence, it could be that one of my friends was carrying the virus, but I doubt it since we all got sick around the same time. This is more of a heads up for people to bring their own baby wipes with them to clean the games with, especially during flu season!

Other than that, the service was fine and the food was fine, cocktails were good, everything expensive of course.

Atmosphere: 4

Food: 5

Service: 5

This place is awesome

Dietary restrictions: Not sure

Kid-friendliness: Most definitely 😁 ans

Wheelchair accessibility: Absolutely 😁

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Weak service for not busy. Food wasn't really to the price in quality.

Atmosphere: 2

Food: 2

Service: 2

Went here for all you can eat wings because it came with a $10 play card, so we figured, screw it. Eat a lot of wings, play some games while we're at it. I'm going to call it what it is. The AYCE Wings are an absolute SCAM. They took 15-20 minutes between orders of wings, and when asked why we were told, "Well, you know them things are frozen solid back there." Sure, I probably did know that, but who wants to be told that while they eat them? Then, our server, who just literally didn't seem to know anything, failed to tell us that you can only get 4 sauces with the AYCE wings. Admittedly, this isn't completely her fault because their signage and menu don't say that anywhere either. They just want to trick people into ordering it before they tell them, I guess. I hated being that guy, but I wasn't going to pay that kind of money for only 4 of their worst sauces (its like they're trying to get rid of the ones people don't like.) So they did the right thing and said they would give us any of the sauces tonight, which I cant even give them credit for because I basically had to coach the manager into understanding why this would be an inconvenience for us and she still only offered to bring us naked wings with a side of sauce. So you can't just.... toss them? Is that the hard part? You can bring me the bowl, I'll do it. Also, if you read my reviews, I really don't like trashing service staff, or talking bad about them, and that's still true, so I won't say this persons name, but my gosh, the worst service I've ever had. We found ourselves multiple times, longingly staring at the competent looking bartender, and wishing we had just sat at the bar. She took forever to enter our wing orders several times, routinely forget the two sauces we would choose, just two at a time. Disappeared on multiple occasions for long periods of time while I'm sure our wings died in the window, then would blame the other staff for not bringing them to us. Long story short, its took us about 2 whole hours to get 6 orders of 4-6 wings (they were inconsistent counts for some reason) and by the end we didn't even want to play games, the experience literally zapped the life from us and we just wanted to go home.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Shared five different appetizers at lunch time, portions good, temp luke warm, time waiting on food kinda long, taste okay, seemed over priced for what it was.

Fun place to have a beer, watch some sports, and play some arcade games.

Atmosphere: 5

Food: 4

Service: 5

There was a slight mix-up of our reservation however management sorted it out and made everything right thankful for the management team and our server Ray

Jenny was amazing helping us out today with our time! Britt gave 5 star service for our family outing ⭐️⭐️⭐️⭐️⭐️food and games hit the spot

Atmosphere: 5

Food: 5

Service: 5

We visit D&B’s often and always eat and play. Jenny is always helpful when touching tables and making sure we are always taken care of! We’ve never had a bad experience here and love Johnny and Brit are great servers!!

Atmosphere: 5

Food: 5

Service: 5