Dunkin'
627 Signal Mountain Rd, Chattanooga
(423) 531-3845
Recent Reviews
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They only consistency with this Dunkin, is disappointment. I’ve ordered the same drink all week and it has been different every time. Today, I only received not even a full cup. I have not taken a sip.
Atmosphere: 1
Service: 1
Great breakfast my daughter loves it!
Atmosphere: 5
Food: 5
Service: 5
super sweet staff!!
great service, although half the girlies leaving the dunkin drive thru dont understand that u let the oncoming traffic come into the parking lot before shoving & taking up all the space w your car and new iced coffee
This may be the worst location in Chattanooga. I received two wraps that were a mess, with sauce all over the bag. When I asked to speak to the manager, he got angry and started throwing things around in the kitchen, making a scene and acting very unprofessionally. If you decide to visit this place, be prepared for a frustrating experience, especially if you end up waiting in the drive-thru.
Atmosphere: 1
Food: 1
Service: 1
Can't go wrong with donuts.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut, Iced Macchiato
Mangers are RUDE! and treat crew members like there nothing . The mangers have no common courtesy and no manners whatsoever on night shift . When I ordered my drink they the manger was being mean to her co worker she acted rude towards me and asked me if I had a job ? After telling her to be nice to her employees
Atmosphere: 1
Food: 1
Service: 1
I use to be a starbies girlie until I began boycotting them.
I use to also be disappointed in Dunkin as I thought they weren’t consistent.
This location is ALWAYS on their best performance, very clean, and very professional. I always go through the drive through around lunch, and the ladies are always so sweet!
I believe I have been converted.
Atmosphere: 5
Food: 5
Service: 5
Out of croissants for sandwiches and didn’t say anything until after I ordered and paid.
Atmosphere: 4
Food: 1
Service: 4
Each time we order at this location, there is something wrong with the order.
On various occasions, my husband and I received a macchiato with oat milk instead of almond milk and no flavor, a Boston Kreme donut rather than Bavarian Creme, and multiple times a sandwich has come with items on it there were supposed to be subbed out.
On each of these orders, we clearly indicated our desired food/drink in the mobile app, but unfortunately there is at least one thing wrong with each order we place.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Doughnut, Caramel Iced Macchiato
Restaurantji Recommends
First time here, I walked in with a smile and I say hello, not one person responded back. First and last time I will come back here. I went and sat in my car, didn't want to eat in here.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
It took so long just to get our food and when I got our food, they literally gave me a chicken biscuit when I asked for a bagel. How in the world do you get chicken biscuit out bagel. Definitely check your order before you leave.
Atmosphere: 1
Food: 1
Service: 1
Watch out for consistent ordering. The menu deals changed depending on person taking order. What a floof!
Ps- The coffee tasting like tea.
Service: 1
The lady in the morning wearing the long skirt did not change her gloves after handling the money. She went straight from taking my cash back to the food and preparing orders. And she got my food wrong. I will not be back!! How gross!!
Atmosphere: 1
Food: 1
Service: 1
im not sure if these folks arent getting paid enough or what but why was the dude in the back getting an attitude with me when i was just checking in on my two food items after 30 minutes.. long enough to get my coffee and finish it like yall be so worried about drive times yall forget about folks in the store… smh
Atmosphere: 1
Food: 1
Service: 1
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