Dunkin'
7647 E Brainerd Rd, Chattanooga
(423) 521-7264
Recent Reviews
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Almost ALWAYS out of donuts. This is the FIFTH time we have stopped by for donuts and they’ve been out of every single kind we try to buy. It’s 4:45pm and they’re open until 8-9pm. How do they even stay open when they’re constantly out of donuts?
Atmosphere: 1
Food: 1
Service: 1
this dunkin is only ran by teenagers. their age is not the issue, its the fact that they don’t care about their job or customer service. i have been there twice in the last week. the first time i ordered an iced matcha latte and they made it with WATER. the second time i ordered a bagel, they toasted it and left out the cream cheese. not to mention in the drive thru they mutter their words and have no customer service.
Atmosphere: 2
Food: 3
Service: 1
the manager (male) today working the early 5am shift was throwing a little temper tantrum 🤣 . Smh . way too early for all that fr .
Y’all have a great day .
The food was good the young man running the counter was not present at all he stopped waiting on me to discuss carrying out the trash with a co-worker then before he got my donuts he carried the trash out come back in did not wash his hands and proceeded to get my food I brought it to the attention to another co-worker who pushed that box to the side and got me another order of donuts this time with gloves on
Atmosphere: 5
Food: 5
Service: 3
Nasty people and dirty place. I been alway using drive through all time, first time I went inside store. Store was so dirty and unhygienic, floor was so sticky. Their managing products while preparing order was so poor. If you alway using drive thru, please visit inside and you will never go back to this Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Had a super pleasant experience I was asking about a fall drink, they told me they think I would like it! I love the pumpkin spice signature latte is amazing on ice! I was traveling through and stopped by!
Atmosphere: 5
Food: 5
Service: 5
Fast and accurate service. Girl at the window could have been more pleasant but I was just picking up an order.
Erynn was a delight.
Atmosphere: 5
Food: 5
Service: 5
The young man working the drive thru tonight is incredibly rude. My friend ordered 2 hash rounds with our food, he laughed at her through the mic. We pulled around and she asked him what was so funny about her ordering 2 hash rounds. He responded with “oh haha I didn't know you could hear me.” Then proceeded to make her feel like she ordered too much. She asked once again why it was funny and he said “you do you”. Little did he know she had a rough day and didn’t have an appetite all day until I mentioned getting some Dunkin' to lift her spirits. So thanks for that. There was no reason to make a customer feel like we never want to go back.
Atmosphere: 1
Service: 1
I spilled my drink and they were happy to make another at no charge! Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager called my girlfriend by a racial slur I can't wait for his corporate to hear about this
Service: 1
Very rude service here. BEWARE of KARENS
Atmosphere: 1
Food: 1
Service: 1
Great customer service and the doughnuts are delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Dozen Donuts, Sourdough Breakfast Sandwich
Service was good ,but the doughnuts, the very small selection that they had left were stale powdered doughnuts holes ,hard as a brick 😳
Atmosphere: 1
Food: 1
Service: 5
I loved my Vanilla Iced coffee and ,so did my adult Son. We also got the loaded hash browns and they were yummy! My Son got a breakfast wrap and I got a breakfast sandwich. We both were happy with our breakfast and we were happy with the outside picnic table that had an. umbrella to shelter us from the Sun.
Atmosphere: 4
Food: 5
Service: 5
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