Besides being out of lots of donuts at just 10am (glazed, jelly & more but I learned they no longer make the donuts in house which is sad), Ashley and her crew cranked out my slightly big order of 4 fancy drinks & 2 dozen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Kouri Labelle
I quite Amazon, Walmart, dollar general, dollar tree, McDonald’s, Burger King and Taco Bell because of poor quality service and goods. I am now done with DD
Atmosphere: 1
Food: 1
Service: 1
Jerome Dausman (Jerry)
Great food, great service... even the mens room was sparkling clean. Cannot ask for better.
Atmosphere: 5
Food: 5
Service: 5
Vanessa Essenpreis
Needs to be able to answer store phone, why have one if a manager or crew can't answer it for issues
Service: 1
erika schulte
i spent $33 just to get my food COLD and my drinks WATERED DOWN. Got a mobile order and checked in inside then waited THIRTY MINUTES just to have to go back up front to check and have them tell me that it’s already ready, MIND YOU the store wasn’t busy at all. NOT ONE SINGLE WORKER in that store bothered to let us know anything was ready, we didn’t even get a notification from the app. worst costumer service i have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Silas Griffin
Not too busy.
Atmosphere: 3
Food: 5
Service: 5
Cody Hillbilly Jenkins
My favorite store love the lady's here they are nice and friendly #BMGDRIVER
Atmosphere: 5
Food: 5
Service: 5
Dr. Hal Hammer, Jr.
Always good!
Atmosphere: 5
Food: 5
Service: 5
elizabeth
attempted to order a “large got decaf” apparently that was too confusing for the barista. she very rudely interrupted me to ask what i was talking about (maybe in terms of coffee or tea?), i answered back coffee and TRIED to go on with my order. apparently she doesn’t know what creamer or splenda is. anyways. i pull up to the drive through window, where a black man (no name tag) said that there was no need for us to be so rude and that there was no need for us to talk like that to the barista. how hard is it to order a coffee at a coffee shop? very unprofessional and SO rude. tried to call the shop to get to the manager after this happened, and no one answered. shocker. the employees are too busy verbally assaulting customers in the drive through window to answer the phone. very unsatisfied, scary, and disappointed. do better dunkin.
Atmosphere: 1
Service: 1
Jennifer Lamb
These ladies are so short staffed, it's a lose/lose for everyone.
Some black guy was very insulted or annoyed with me ordering a dozen doughnuts. I don't think I said anything out of the way or offensive, but he sure seemed upset with me. The young Asian-looking girl in the window was very kind, but the gentleman ruined it for me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dozen Donuts
Brandon Abernathy
Drinks wasn't made properly and wasn't busy.
Atmosphere: 5
Food: 1
Service: 1
Lori Green
My husband just visited this location. Came home with nothing because no one offered to help. 3 workers behind the counter, one looked at him and turned back around. 2 at the drive thru, 2 on break. He was the only customer in the store! He finally called the office, left a message which he could hear on speaker about being there for over 5 minutes with no help and left.
Atmosphere: 1
Service: 1
Jay198 C
The new manager here is great!
Atmosphere: 5
Food: 5
Service: 5
Cristy
Worst sour cream donut I've ever had..customer service terrible
Besides being out of lots of donuts at just 10am (glazed, jelly & more but I learned they no longer make the donuts in house which is sad), Ashley and her crew cranked out my slightly big order of 4 fancy drinks & 2 dozen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
I quite Amazon, Walmart, dollar general, dollar tree, McDonald’s, Burger King and Taco Bell because of poor quality service and goods. I am now done with DD
Atmosphere: 1
Food: 1
Service: 1
Great food, great service... even the mens room was sparkling clean. Cannot ask for better.
Atmosphere: 5
Food: 5
Service: 5
Needs to be able to answer store phone, why have one if a manager or crew can't answer it for issues
Service: 1
i spent $33 just to get my food COLD and my drinks WATERED DOWN. Got a mobile order and checked in inside then waited THIRTY MINUTES just to have to go back up front to check and have them tell me that it’s already ready, MIND YOU the store wasn’t busy at all. NOT ONE SINGLE WORKER in that store bothered to let us know anything was ready, we didn’t even get a notification from the app. worst costumer service i have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Not too busy.
Atmosphere: 3
Food: 5
Service: 5
My favorite store love the lady's here they are nice and friendly #BMGDRIVER
Atmosphere: 5
Food: 5
Service: 5
Always good!
Atmosphere: 5
Food: 5
Service: 5
attempted to order a “large got decaf” apparently that was too confusing for the barista. she very rudely interrupted me to ask what i was talking about (maybe in terms of coffee or tea?), i answered back coffee and TRIED to go on with my order. apparently she doesn’t know what creamer or splenda is. anyways. i pull up to the drive through window, where a black man (no name tag) said that there was no need for us to be so rude and that there was no need for us to talk like that to the barista. how hard is it to order a coffee at a coffee shop? very unprofessional and SO rude. tried to call the shop to get to the manager after this happened, and no one answered. shocker. the employees are too busy verbally assaulting customers in the drive through window to answer the phone. very unsatisfied, scary, and disappointed. do better dunkin.
Atmosphere: 1
Service: 1
These ladies are so short staffed, it's a lose/lose for everyone.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Some black guy was very insulted or annoyed with me ordering a dozen doughnuts. I don't think I said anything out of the way or offensive, but he sure seemed upset with me. The young Asian-looking girl in the window was very kind, but the gentleman ruined it for me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dozen Donuts
Drinks wasn't made properly and wasn't busy.
Atmosphere: 5
Food: 1
Service: 1
My husband just visited this location. Came home with nothing because no one offered to help. 3 workers behind the counter, one looked at him and turned back around. 2 at the drive thru, 2 on break. He was the only customer in the store! He finally called the office, left a message which he could hear on speaker about being there for over 5 minutes with no help and left.
Atmosphere: 1
Service: 1
The new manager here is great!
Atmosphere: 5
Food: 5
Service: 5
Worst sour cream donut I've ever had..customer service terrible
Atmosphere: 1
Food: 1
Service: 1
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