attempted to order a “large got decaf” apparently that was too confusing for the barista. she very rudely interrupted me to ask what i was talking about (maybe in terms of coffee or tea?), i answered back coffee and TRIED to go on with my order. apparently she doesn’t know what creamer or splenda is. anyways. i pull up to the drive through window, where a black man (no name tag) said that there was no need for us to be so rude and that there was no need for us to talk like that to the barista. how hard is it to order a coffee at a coffee shop? very unprofessional and SO rude. tried to call the shop to get to the manager after this happened, and no one answered. shocker. the employees are too busy verbally assaulting customers in the drive through window to answer the phone. very unsatisfied, scary, and disappointed. do better dunkin.
Atmosphere: 1
Service: 1
Jennifer Lamb
These ladies are so short staffed, it's a lose/lose for everyone.
Atmosphere: 1
Food: 3
Service: 2
E.J.
Some black guy was very insulted or annoyed with me ordering a dozen doughnuts. I don't think I said anything out of the way or offensive, but he sure seemed upset with me. The young Asian-looking girl in the window was very kind, but the gentleman ruined it for me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dozen Donuts
Brandon Abernathy
Drinks wasn't made properly and wasn't busy.
Atmosphere: 5
Food: 1
Service: 1
Lori Green
My husband just visited this location. Came home with nothing because no one offered to help. 3 workers behind the counter, one looked at him and turned back around. 2 at the drive thru, 2 on break. He was the only customer in the store! He finally called the office, left a message which he could hear on speaker about being there for over 5 minutes with no help and left.
Atmosphere: 1
Service: 1
Jay198 C
The new manager here is great!
Atmosphere: 5
Food: 5
Service: 5
Cristy
Worst sour cream donut I've ever had..customer service terrible
Atmosphere: 1
Food: 1
Service: 1
Jared McCoy
Last few times I've gone the donut case is mostly empty, just a handful of flavors and just 1-3 donuts of each flavor. The worst part is the donuts have been hard and dry like they're old. Not enjoyable.
Atmosphere: 3
Food: 2
Service: 3
Sallie McDonald
The doughnuts were less than appetizing, the selection was limited and the employees seemed less than enthusiastic about their jobs
Atmosphere: 1
Food: 1
Service: 1
Marshall Moss
Another example of a corporation riding on the past.....years ago food and service was good. Now it is just a name with our quality and concern for the products it offers consumers. My dollars will never be spent at this shell of a business that once offered service, value and quality! Bye Bye Dunkin this American will never run on you!
attempted to order a “large got decaf” apparently that was too confusing for the barista. she very rudely interrupted me to ask what i was talking about (maybe in terms of coffee or tea?), i answered back coffee and TRIED to go on with my order. apparently she doesn’t know what creamer or splenda is. anyways. i pull up to the drive through window, where a black man (no name tag) said that there was no need for us to be so rude and that there was no need for us to talk like that to the barista. how hard is it to order a coffee at a coffee shop? very unprofessional and SO rude. tried to call the shop to get to the manager after this happened, and no one answered. shocker. the employees are too busy verbally assaulting customers in the drive through window to answer the phone. very unsatisfied, scary, and disappointed. do better dunkin.
Atmosphere: 1
Service: 1
These ladies are so short staffed, it's a lose/lose for everyone.
Atmosphere: 1
Food: 3
Service: 2
Some black guy was very insulted or annoyed with me ordering a dozen doughnuts. I don't think I said anything out of the way or offensive, but he sure seemed upset with me. The young Asian-looking girl in the window was very kind, but the gentleman ruined it for me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dozen Donuts
Drinks wasn't made properly and wasn't busy.
Atmosphere: 5
Food: 1
Service: 1
My husband just visited this location. Came home with nothing because no one offered to help. 3 workers behind the counter, one looked at him and turned back around. 2 at the drive thru, 2 on break. He was the only customer in the store! He finally called the office, left a message which he could hear on speaker about being there for over 5 minutes with no help and left.
Atmosphere: 1
Service: 1
The new manager here is great!
Atmosphere: 5
Food: 5
Service: 5
Worst sour cream donut I've ever had..customer service terrible
Atmosphere: 1
Food: 1
Service: 1
Last few times I've gone the donut case is mostly empty, just a handful of flavors and just 1-3 donuts of each flavor. The worst part is the donuts have been hard and dry like they're old. Not enjoyable.
Atmosphere: 3
Food: 2
Service: 3
The doughnuts were less than appetizing, the selection was limited and the employees seemed less than enthusiastic about their jobs
Atmosphere: 1
Food: 1
Service: 1
Another example of a corporation riding on the past.....years ago food and service was good.
Now it is just a name with our quality and concern for the products it offers consumers. My dollars will never be spent at this shell of a business that once offered service, value and quality!
Bye Bye Dunkin this American will never run on you!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The doughnuts were less than appetizing, the selection was limited and the employees seemed less than enthusiastic about their jobs
Atmosphere: 1
Food: 1
Service: 1
The drinks are okay. The staff and the machines are very loud.
The staff are respectful, but unaware of their surroundings.
Very young staff and they're doing their best.
Very small on the inside.
Atmosphere: 1
Food: 2
Service: 4
Looks a lot better since their recent upgrade. The service always seems fast, always clean, and have never had an issue with my order.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts, Bagels
Sour cream donut tasted different and was way too small.Coffee good.
Atmosphere: 5
Food: 2
Service: 5
This guy runs on Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
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