Thank you!!!! Stellar food, drink and service. I am visiting from Pigeon Forge where I won't even go to my Dunkin because they can't seem to give me a hot enough coffee, not enough sugar in it, Avacado toast feels untoasted! BUT, YOU GUYS...the guy at the drive thru followed along with my fully involved order and even let me know about 3 free donuts with my order. Greeted with a smile at the window! For the first time in forever I'm getting a hot coffee at Dunkin, not just a warm one. My avacado toast was perfect. You guys were NOT out of munchkins or double chocolate donuts by 8:30am like my local one. Thank you 😁
Atmosphere: 5
Food: 5
Service: 5
Julieanna Taylor
We got there and the line was long, that was no problem. We did sit there for about 20 minutes. We got up to the window and the girl opened the window and was yelling at us basically and she gave us our drink and said it will be a minute on our donut and croissant. Not a problem. She had shoved the payment device towards the car and she seemed very stressed. The problem was that she gave us our donut and she said just a moment on our croissant and my boyfriend just looked at her like just saying okay and she came back and slammed the window back open asking if there was a problem because he side eyed her and she was yelling at us basically. We really were nice to her and didn’t talk to her but she was just very rude. Bad customer service. I get at times it can be stressful to work in a fast paced environment but if it isn’t for you.. you don’t need to be working in that field.
Atmosphere: 1
Food: 5
Service: 1
Althea Redd
My fav
Atmosphere: 5
Food: 5
Service: 5
Tany Nicole
Very disappointed . I always get a refresher drink with no ice . I went in ask for my drink with no ice and they told me they can’t make the drink with out ice . THEY SAID ITS A STORE THING !!!
Food: 4
Service: 1
John Whitehead
Great service , coffee is great 😃
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Sara Williams
Shout out to Duncan today . Thank you for making my birthday happen with my free donut that y'all honored on my birthday . The atmosphere was very clean . People were very friendly as soon as I walked in the door . The gentleman at the counter even said and happy birthday to me which was very nice and had a smile on his face .
Atmosphere: 5
Food: 5
Service: 5
Darrica Robinson
Today on November 11, 2025 at approximately 8:30 AM I walked into the Dunkin’ Donuts on Ringgold Road to purchase an order of everything bagels and a vanilla iced coffee. There was an employee on his phone wearing gloves after he got my order he started fixing my order with the same gloves that he was just on his phone using he didn’t change his gloves so when they gave me my order, I told them that I didn’t want them being that he was fixing my order with the same dirty gloves that he was just playing on his phone with so he proceeded to fix me another order with the same dirty gloves and when I told him I didn’t have a problem with him being on his phone I have a problem with him using the same gloves and he pretty much got mad told me he will hit me I told the manager about it and it was ignored. I go to this establishment every single day and the service that I received. Today was horrible. I will never step foot at this establishment or spend my money ever again.
Atmosphere: 1
Food: 1
Service: 1
Essence Clayton
Stopped passing through on a road trip, and I needed caffeine to keep me up.
Service: 4
Recommended dishes: Egg and Cheese
Emma Francisco
If you want to wait thirty plus minutes sitting in a drive-thru wondering if anyone even works at this establishment, this Dunkin is for you! I have never in my life waited that long to pick up a mobile order.
Atmosphere: 2
Food: 1
Service: 1
Julie Hicks
The parking lot was so small. The girl behind the counter was not under standing my oder 2 cups of coffee with French vanilla creamer how hard is that I got mocha instead
Always amazing! Coffees are consistent and good. Pricing is very competitive
Atmosphere: 5
Food: 5
Service: 5
Leslie Lawson
As a former Dunkin' employee, their service sucks, way more than other Dunkin' stores. Also, they didn't follow what I wanted for my drink; it tasted nasty!
Thank you!!!! Stellar food, drink and service. I am visiting from Pigeon Forge where I won't even go to my Dunkin because they can't seem to give me a hot enough coffee, not enough sugar in it, Avacado toast feels untoasted! BUT, YOU GUYS...the guy at the drive thru followed along with my fully involved order and even let me know about 3 free donuts with my order. Greeted with a smile at the window! For the first time in forever I'm getting a hot coffee at Dunkin, not just a warm one. My avacado toast was perfect. You guys were NOT out of munchkins or double chocolate donuts by 8:30am like my local one. Thank you 😁
Atmosphere: 5
Food: 5
Service: 5
We got there and the line was long, that was no problem. We did sit there for about 20 minutes. We got up to the window and the girl opened the window and was yelling at us basically and she gave us our drink and said it will be a minute on our donut and croissant. Not a problem. She had shoved the payment device towards the car and she seemed very stressed. The problem was that she gave us our donut and she said just a moment on our croissant and my boyfriend just looked at her like just saying okay and she came back and slammed the window back open asking if there was a problem because he side eyed her and she was yelling at us basically. We really were nice to her and didn’t talk to her but she was just very rude. Bad customer service. I get at times it can be stressful to work in a fast paced environment but if it isn’t for you.. you don’t need to be working in that field.
Atmosphere: 1
Food: 5
Service: 1
My fav
Atmosphere: 5
Food: 5
Service: 5
Very disappointed . I always get a refresher drink with no ice . I went in ask for my drink with no ice and they told me they can’t make the drink with out ice . THEY SAID ITS A STORE THING !!!
Food: 4
Service: 1
Great service , coffee is great 😃
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Shout out to Duncan today . Thank you for making my birthday happen with my free donut that y'all honored on my birthday . The atmosphere was very clean . People were very friendly as soon as I walked in the door . The gentleman at the counter even said and happy birthday to me which was very nice and had a smile on his face .
Atmosphere: 5
Food: 5
Service: 5
Today on November 11, 2025 at approximately 8:30 AM I walked into the Dunkin’ Donuts on Ringgold Road to purchase an order of everything bagels and a vanilla iced coffee. There was an employee on his phone wearing gloves after he got my order he started fixing my order with the same gloves that he was just on his phone using he didn’t change his gloves so when they gave me my order, I told them that I didn’t want them being that he was fixing my order with the same dirty gloves that he was just playing on his phone with so he proceeded to fix me another order with the same dirty gloves and when I told him I didn’t have a problem with him being on his phone I have a problem with him using the same gloves and he pretty much got mad told me he will hit me I told the manager about it and it was ignored. I go to this establishment every single day and the service that I received. Today was horrible. I will never step foot at this establishment or spend my money ever again.
Atmosphere: 1
Food: 1
Service: 1
Stopped passing through on a road trip, and I needed caffeine to keep me up.
Service: 4
Recommended dishes: Egg and Cheese
If you want to wait thirty plus minutes sitting in a drive-thru wondering if anyone even works at this establishment, this Dunkin is for you! I have never in my life waited that long to pick up a mobile order.
Atmosphere: 2
Food: 1
Service: 1
The parking lot was so small. The girl behind the counter was not under standing my oder 2 cups of coffee with French vanilla creamer how hard is that I got mocha instead
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Absolutely terrible service.
Atmosphere: 1
Food: 1
Service: 1
Waited 16 minutes for a breakfast wrap.
Service: 1
Always amazing! Coffees are consistent and good. Pricing is very competitive
Atmosphere: 5
Food: 5
Service: 5
As a former Dunkin' employee, their service sucks, way more than other Dunkin' stores. Also, they didn't follow what I wanted for my drink; it tasted nasty!
Atmosphere: 1
Food: 1
Service: 1
Did was good, coffee was great
Atmosphere: 5
Food: 5
Service: 5
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