Got there at 10:20 and was turned away. They don't close till 11pm
Service: 1
Rick Cochrane
Indya was the best server I have ever had. She was very attentive and I didn't have to ask for anything. She recommended some of the best options and kept us smiling with her amazing personality!!
Atmosphere: 5
Food: 5
Service: 5
Landon P
Super understaffed and lacking management. only three servers covering the entire restaurant we waited 10 minutes to get seated and we waited 30 minutes to get our drinks on a Saturday night.
Atmosphere: 1
Food: 4
Service: 1
Edward Bomar
Hooters is not what it once was.
Atmosphere: 4
Food: 4
Service: 4
Life With Kisun
The first time in a couple of months they’ve gotten rid of all the sauces that we like then I just came to find out that we were charged all this money for sides of blue cheese and ranch that normally came with it nobody ever told us Atmosphere just really didn’t feel the same so we probably will not be going back I called you ask about being charged for the sauces that were supposed to come with all of the dishes we got she said that they’re under new management and they just started that a couple of months ago. I said well you probably should let people know that they’re gonna be charged for those items and then she hung up on me
Atmosphere: 1
Food: 1
Service: 4
Avery Jack
The World famous Hooters Girls were Friendly and made the experience fun 🎉🎊 the Fish and chips were delicious and served hot and fast! They even had Heineken Silver 🍺 Got to get to know Ashley, Sidney, and Josie who made my day 🧡🦉 Cheers to the Chattanooga Tennessee location 🍻
Atmosphere: 5
Food: 5
Service: 5
Dwight Sales
On Veterans Day I was charged $1.09 for a little thang of ranch to go with wings. When I asked about it because I was gonna use my card to give a bigger tip bartender seemed to give a sarcastic attitude. Guess she did it to get a tip. I already had some cash to tip. Smh.
Lace Nave
The service was horrendous it took forever
Kevin Beck
We all stopped by during the EMS discount on Halloween. Our table all works our local EMS. We were given some of the worst service and some of the worst food that I've experienced that any restaurant in this area.
Not even 10 minutes into our conversation. We were bombarded by two servers trying to sell us a calendar and some hoodies.
Our drinks were kept empty while the server Jade passed by. The buffalo shrimp had no buffalo sauce on them and were overcooked. I ordered chili as a side and it was $1.99 extra but was served in a small ramekin...
I highly do not recommend coming to this location. The service was atrocious, and the food was even worse.
Imagine dropping a marketing campaign to offer a discount for our local EMS and then treating them like crap when they come in for lunch.
We were stuck waiting for over an hour, and it was hard to watch as the server walked back and forth doing one task at a time. Nobody spot seated anything so they didn't know where any of our food or cards went.
At the end of the meal I stated that I didn't even want my money back. I was just going to leave a bad review, zero reaction from the server, zero engagement from the management.
In a time where professionalism and good customer service is so scarce, wouldn't it be best practice to go against the grain and actually provide a good experience? I guess this location doesn't understand the value of the customer or the community that it serves.
Do better.
Atmosphere: 1
Food: 1
Service: 1
Ken John Jr
Plenty of options for beverages and food. Plenty of tvs too...to watch your favorite game or favorite team.
Jada W was great and very friendly her customer service skills were phenomenal, will be back in the future.
Atmosphere: 5
Food: 5
Service: 5
JASON Haley
I ordered the shrimp PoBoy for lunch online. It said 30 minutes till food was ready. 30 minutes later I picked up my food and ate it right away. It was cold and nasty like it had sat there for 30 minutes. Everything about the sandwich was bad. Shrimp was overcooked, tomatoes were mushy look they sat out for days,and the bread was stale. I will not order anything from Hooters again
Food: 1
Brian M
I’m only leaving 3 stars for the girls who’ve been giving my buddies and I excellent service for years now. The store itself and the way it’s being ran is not at all worth 3 stars, it’s barely worth 1. New management over the past couple of months is an absolute joke. I used to come in 3, sometimes even 4 times a week to see my favorite bartenders, now I come in once or rarely twice a month due to inconsistent scheduling. I’ve watched 2 or 3 girls, who have worked here for years, quit since late August. New management clearly has no idea how the Chattanooga store has stayed open through covid, a bankruptcy, and almost a decade of a broken AC during the summer. The girls make the regulars, especially the ones who have been there much longer than new management.
Ellen Hodnett
Food was good the servers were not friendly or cheery I was expecting a more happier environment the condiments on the table was nasty and needed filling
Atmosphere: 3
Food: 5
Service: 3
ETSxDoDaT
My Server Jada White was just superior at her job tonight. The service was just spectacular definitely contemplating on coming back here regularly if this is how the service is going to be everytime, I felt comfortable and was checked on consistently and given great conversation. 10/10 service for sure
Got there at 10:20 and was turned away. They don't close till 11pm
Service: 1
Indya was the best server I have ever had. She was very attentive and I didn't have to ask for anything. She recommended some of the best options and kept us smiling with her amazing personality!!
Atmosphere: 5
Food: 5
Service: 5
Super understaffed and lacking management. only three servers covering the entire restaurant we waited 10 minutes to get seated and we waited 30 minutes to get our drinks on a Saturday night.
Atmosphere: 1
Food: 4
Service: 1
Hooters is not what it once was.
Atmosphere: 4
Food: 4
Service: 4
The first time in a couple of months they’ve gotten rid of all the sauces that we like then I just came to find out that we were charged all this money for sides of blue cheese and ranch that normally came with it nobody ever told us Atmosphere just really didn’t feel the same so we probably will not be going back I called you ask about being charged for the sauces that were supposed to come with all of the dishes we got she said that they’re under new management and they just started that a couple of months ago. I said well you probably should let people know that they’re gonna be charged for those items and then she hung up on me
Atmosphere: 1
Food: 1
Service: 4
The World famous Hooters Girls were Friendly and made the experience fun 🎉🎊 the Fish and chips were delicious and served hot and fast! They even had Heineken Silver 🍺 Got to get to know Ashley, Sidney, and Josie who made my day 🧡🦉 Cheers to the Chattanooga Tennessee location 🍻
Atmosphere: 5
Food: 5
Service: 5
On Veterans Day I was charged $1.09 for a little thang of ranch to go with wings. When I asked about it because I was gonna use my card to give a bigger tip bartender seemed to give a sarcastic attitude. Guess she did it to get a tip. I already had some cash to tip. Smh.
The service was horrendous it took forever
We all stopped by during the EMS discount on Halloween.
Our table all works our local EMS.
We were given some of the worst service and some of the worst food that I've experienced that any restaurant in this area.
Not even 10 minutes into our conversation. We were bombarded by two servers trying to sell us a calendar and some hoodies.
Our drinks were kept empty while the server Jade passed by. The buffalo shrimp had no buffalo sauce on them and were overcooked.
I ordered chili as a side and it was $1.99 extra but was served in a small ramekin...
I highly do not recommend coming to this location. The service was atrocious, and the food was even worse.
Imagine dropping a marketing campaign to offer a discount for our local EMS and then treating them like crap when they come in for lunch.
We were stuck waiting for over an hour, and it was hard to watch as the server walked back and forth doing one task at a time. Nobody spot seated anything so they didn't know where any of our food or cards went.
At the end of the meal I stated that I didn't even want my money back. I was just going to leave a bad review, zero reaction from the server, zero engagement from the management.
In a time where professionalism and good customer service is so scarce, wouldn't it be best practice to go against the grain and actually provide a good experience? I guess this location doesn't understand the value of the customer or the community that it serves.
Do better.
Atmosphere: 1
Food: 1
Service: 1
Plenty of options for beverages and food. Plenty of tvs too...to watch your favorite game or favorite team.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jada W was great and very friendly her customer service skills were phenomenal, will be back in the future.
Atmosphere: 5
Food: 5
Service: 5
I ordered the shrimp PoBoy for lunch online. It said 30 minutes till food was ready. 30 minutes later I picked up my food and ate it right away. It was cold and nasty like it had sat there for 30 minutes. Everything about the sandwich was bad. Shrimp was overcooked, tomatoes were mushy look they sat out for days,and the bread was stale. I will not order anything from Hooters again
Food: 1
I’m only leaving 3 stars for the girls who’ve been giving my buddies and I excellent service for years now. The store itself and the way it’s being ran is not at all worth 3 stars, it’s barely worth 1. New management over the past couple of months is an absolute joke. I used to come in 3, sometimes even 4 times a week to see my favorite bartenders, now I come in once or rarely twice a month due to inconsistent scheduling. I’ve watched 2 or 3 girls, who have worked here for years, quit since late August. New management clearly has no idea how the Chattanooga store has stayed open through covid, a bankruptcy, and almost a decade of a broken AC during the summer. The girls make the regulars, especially the ones who have been there much longer than new management.
Food was good the servers were not friendly or cheery I was expecting a more happier environment the condiments on the table was nasty and needed filling
Atmosphere: 3
Food: 5
Service: 3
My Server Jada White was just superior at her job tonight. The service was just spectacular definitely contemplating on coming back here regularly if this is how the service is going to be everytime, I felt comfortable and was checked on consistently and given great conversation. 10/10 service for sure
Atmosphere: 4
Food: 4
Service: 5
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