Jimmy John's
5111 Hixson Pike, Hixson
(423) 602-7827
Recent Reviews
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Just ate there on 08/19/2025 and me and my family ended up with food poisoning. It is now 08/21/2025 and we are still recovering. We have missed work and school due to this. Unacceptable.
Unfortunately, me, my husband, my 16 year old son and 4 year old son ate from here on Tuesday 08/19/2025 and became violently ill with food poisoning that night. Please make sure your food is properly taken care of as we have not eaten since your food and are still sick and missing work and school due to this.
Atmosphere: 2
Food: 1
Service: 2
I ordered JJ tonight and whoever wrote this on my box. Thank you. I would more say I align with Deadpool but this works too.
Atmosphere: 5
Love the lettuce wrap sandwich great alternative to carbs.
Atmosphere: 3
Food: 5
Service: 5
They got the Jimmy in the Johns
Atmosphere: 5
Food: 5
Service: 5
This place is disgusting. They recently almost failed their health inspection with a score of 71. Do not get a job here. It is a toxic work environment full of favoritism and immaturity. They collect the worker’s tips and keep them for months. They leave out meats after slicing for hours sometimes. They barely reprimand anyone for not following food safety protocols. Oh and don’t forget about the mold in the soda machine and the tea dispensers!!!
Atmosphere: 1
Food: 1
Service: 1
Cannot follow simple instructions. I have had multiple issues where sandwiches were made completely wrong. When asked for a refund, they make excuses as to why they can’t, then offer a $5 just card instead. They should focus on being freaky correct instead of freaky fast.
Atmosphere: 1
Food: 1
Service: 1
Soda machine wasn't working right
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich and Chips
Pretty quick drive thru. Good food.
I’m hoping this gets to the right people, but this location DOES NOT follow food safety regulations. There was only one person working tonight, a very nice woman, who I watched use the same gloves to handle multiple credit cards, touch dirty computer screens, and then HANDLE the food without ever changing gloves. Absolutely disgusting and the number one reason why bacteria borne illnesses are spread at places like this. DO NOT EAT HERE ???
Update: I also shared this feedback on Jimmy John’s website the same night I left this review (5 days ago), and I have yet to hear back from anyone. Very disappointed with Jimmy John’s and the lack of significance they’ve attributed to my concern.
Restaurantji Recommends
Lauren was absolutely amazing!! There were multiple cars in the drive thru line and she was alone in the store and going so fast for one person it was wild. She deserves a raise as well as someone else working with her to help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Chips
For a restaurant’s appeal to be freaky fast food delivery- they’ve cancelled my last 5-6 orders bc they never have a delivery driver. 🙄
6:15p on a Tuesday. States online it’s open yet lights are off and no one is there.
Atmosphere: 1
Food: 1
Service: 1
$12 sub was really a $3 sub if that never coming back to Jimmy John's again
Atmosphere: 1
Food: 1
Service: 1
Easy in and fast service
Atmosphere: 5
Food: 5
Service: 5
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