Jimmy John's

7407 Igou Gap Rd #101, Chattanooga
(423) 803-1000

Recent Reviews

Robert “Detail Rob” Kristof

I try giving every place 3 or 4 chances.Place an order which turned out to be a nightmare. Over a hour and half had passed. Called to see where order was. Someone said order wasn't made because they had no driver's to come pick it up or order from some place else. I was located in hotel behind store 100 foot away.Ridiculous ? service is the worst I've seen in 20 years. How this place is open I haven't a clue.Jimmy John's corporate office needs to fire the whole building.

Atmosphere: 1

Food: 1

Service: 1

Emily Campbell

It’s fast food, but for fast food, it’s good!

Atmosphere: 3

Food: 5

Service: 5

Daniel Masela

Great place to eat a meal. The environment is nice. Also enjoyed my chicken caesar wrap.

Atmosphere: 5

Food: 5

Service: 5

Cynthia Bowen

not able to have sandwich toasted.

Rachel Boehm

I have been there twice within a few weeks and got the EXACT same thing: Chicken caesar wrap add bacon. BOTH times I received my food with several ingredients missing and neither time did I get the bacon I paid extra for. I am not going back and will order from the one downtown for delivery only. They are consistently getting my order right and not screwing me out of the money I paid.

Atmosphere: 2

Food: 1

Service: 2

LeeAnn Sand

Jeremy, the general manager went above and beyond, providing exceptional service to make sure that we were satisfied with our order. What a great guy!

Atmosphere: 5

Food: 5

Service: 5

Jon Hodge

I got a sandwich through the drive thru. After I paid, I was asked to pull forward (there was no one behind me). When my food was finally brought out, it wasn’t in a bag and the guy looked very confused when I asked for a bag.Both employees were dressed in gym shorts/sweatpants like they were just chillin at home.At least the sandwich was good.

Atmosphere: 2

Food: 4

Service: 2

Barbara Herston

We ordered an Italian. They were out of French bread but said they could give us 2 on little John bread so we agreed and ordered a total of 3 little John's. We had a lettuce sandwich. The sandwich was flat and may have contained 2 VERY THIN slices of meat. No taste at all, except the bread and lettuce. The chips were ordinary, not really good. Very disappointing. Will not go back. Save your time and money.

Atmosphere: 1

Food: 1

Service: 1

Emily Martin

Delivery time kept increasing until store closed. Food never showed up, the app said it had been delivered but it had not. No communication. Disappointing.

Service: 1

Jonathan Hodge

I got a sandwich through the drive thru. After I paid, I was asked to pull forward (there was no one behind me). When my food was finally brought out, it wasn’t in a bag and the guy looked very confused when I asked for a bag.Both employees were dressed in gym shorts/sweatpants like they were just chillin at home.At least the sandwich was good.

Atmosphere: 2

Food: 4

Service: 2

Donna Jones

My son and granddaughter love to go to Jimmy John's. They get the subs, but I love, love their wheat bread with either tuna or veggie sandwiches! And they have little skinny subs for kids!Vegetarian options: They have a veggie sandwich that's great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Ham

Kathyy Nickerson

Went threw the drive threw and I got greeted by a happy laughing and singing man . I wanna go back to see him again . He clearly loves his job made my day brighter .

Atmosphere: 5

Food: 5

Service: 5

Adam Eidson

Worse place to eat in town. Management is a joke and laugh in your face. I would give 0 stars if it was an option. Go here if u wanna get laughed at. I overheard them making fun of a deaf girl trying to order there food. Very professional guys.

John Koetsier

Mercedes was awesome! She helped in many ways. Asked if there was anything else. Yes, there was! When I screwed up my own order. She was happy to help me correct. Helped get me everything!!! Nope, I don’t know her. She was there to help. As long as she’s here. Feel 100% confident in placing my order here. She worked through everything with me. Repeated my order in detail. Made sure I had what I ordered on my way out. They lost track of the no tomato. She came out a personal asked me about it.

Dave B

Bread was good, but the Salami on the Salami Capresse Pesto so sandwich was weak...Not a strong tasting good Italian Salami, but the Balsamic Glaze was a hit...

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Turkey Tom

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