It's a KFC. Location was clean, kitchen seemed well run, Food arrived on time & accurately.
michael morgan
Ordered my food at 3:12 pm was told to pull around it was going to be a minute, cool. Waited 15 minutes, walked in side still had to wait another ten minutes. 2 people in the lobby. If it was busy wouldn't say anything but damn. Left at 3:40. It was just a sandwich. Second time this crap has happened at this store. And y'all wonder why no one goes to y'all's restaurant anymore...
Joe Vera
I ordered online and it said my order would be ready at 2:25. It was not busy at all. I was very busy at the moment but needed something to eat. I place it online so it should be on time right? I waited 20 minutes or more to get my order but the biggest problem is that a man that walked in and placed his order behind me got his order right away. They were very nice to him and he got his order much sooner than i received mine and he told them that i was in front of him. When my order finally is ready at 3:36 the woman asks me to prove that I ordered online and even when I showed her my online receipt she was giving me a hard time about it not showing my name. The elderly lady that was at the counter 2/22/2025 was the slowest I’ve seen anyone move in a very long time. I felt as she was spiteful that I was waiting on my order and made sure she took her time getting to it last. Once my order was finally ready, she wanted me to prove that I ordered the food. I showed her the online receipt but that wasn’t good enough for her because it didn’t show a name on the receipt. I told her this is literally the app, what do you want from me? She finally gave me my order after I showed her my name in the app which took forever to find. Absolutely terrible experience
Atmosphere: 1
Food: 3
Service: 1
Bri.
They keep getting orders wrong . Also the chicken could’ve been cooked longer
Kanela Alexis “Sissy”
Good food, polite staff, clean restrooms and dining room. Fair prices.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 3 PC Original Recipe Tenders Box, Fried Chicken, Macaroni and Cheese, Cole Slaw, Gravy
Dagger Song
I order a plain chicken sandwich but gave me to a sandwich with everything and also the employees are rude
Atmosphere: 1
Food: 1
Service: 1
Timothy Moore
They got the fried chicken in
Atmosphere: 5
Food: 5
Service: 5
Dalton Freed
Worst service and people ever ordered a 6 piece box only received 3 pieces of chicken then when asking my my other 3 pieces they said they had to throw the whole order away and remake it after they remade it I was missing three of my sides and two of the drinks I ordered so I attempted to let them get the order right for a third time and still only received one more of my side l. Literally the worst fast food experience ever. I have no clue how there managers still have a job I will never return to a KFC ever again after this experience!!!!
Atmosphere: 1
Food: 1
Service: 1
Slice em Beatz
They put fried chicken in Kentucky.
Atmosphere: 5
Food: 5
Service: 5
Hake
Manager unlocked the door to the bathroom and walked in on me pooping
One employee went out of her way to ensure me that she valued my business. It is exceedingly rare for fast food restaurants to have such employees who go above and beyond their duties!
Parking: Parked right at the door!
Atmosphere: 4
Food: 4
Service: 5
Alexis Newland
After the 3rd street location did not answer their phone after multiple times of us and doordash calling them, we decided to place an order with this location for the missing items. The store manager for this location called after we left a bad review through email that we thought would hit the other location. He talked with us and was very kind and understanding. He gave us customer of the day for our kindness and patience in the situation as well. We will we be calling corporate later to make sure that corporate moves the bad review from this store to the crappy location on 3rd street.
Atmosphere: 5
Food: 5
Service: 5
Brandon Horn
Best KFC around. Staff are the best.
Atmosphere: 3
Food: 5
Service: 5
Courtney Guy
Place needs all new workers
Atmosphere: 1
Food: 1
Service: 1
James Phillips
This is probably the best KFC in Chattanooga, the chicken sandwich was perfectly cooked, not dry at all! I should've taken a picture, the sandwich looked as good as the commercials lol. Its also quite clean inside, which is surprising for fast food. Their manager John is doing a great job here, keep it up!
It's a KFC.
Location was clean, kitchen seemed well run, Food arrived on time & accurately.
Ordered my food at 3:12 pm was told to pull around it was going to be a minute, cool. Waited 15 minutes, walked in side still had to wait another ten minutes. 2 people in the lobby. If it was busy wouldn't say anything but damn. Left at 3:40. It was just a sandwich. Second time this crap has happened at this store. And y'all wonder why no one goes to y'all's restaurant anymore...
I ordered online and it said my order would be ready at 2:25. It was not busy at all. I was very busy at the moment but needed something to eat. I place it online so it should be on time right? I waited 20 minutes or more to get my order but the biggest problem is that a man that walked in and placed his order behind me got his order right away. They were very nice to him and he got his order much sooner than i received mine and he told them that i was in front of him. When my order finally is ready at 3:36 the woman asks me to prove that I ordered online and even when I showed her my online receipt she was giving me a hard time about it not showing my name. The elderly lady that was at the counter 2/22/2025 was the slowest I’ve seen anyone move in a very long time. I felt as she was spiteful that I was waiting on my order and made sure she took her time getting to it last. Once my order was finally ready, she wanted me to prove that I ordered the food. I showed her the online receipt but that wasn’t good enough for her because it didn’t show a name on the receipt. I told her this is literally the app, what do you want from me? She finally gave me my order after I showed her my name in the app which took forever to find. Absolutely terrible experience
Atmosphere: 1
Food: 3
Service: 1
They keep getting orders wrong .
Also the chicken could’ve been cooked longer
Good food, polite staff, clean restrooms and dining room. Fair prices.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 3 PC Original Recipe Tenders Box, Fried Chicken, Macaroni and Cheese, Cole Slaw, Gravy
I order a plain chicken sandwich but gave me to a sandwich with everything and also the employees are rude
Atmosphere: 1
Food: 1
Service: 1
They got the fried chicken in
Atmosphere: 5
Food: 5
Service: 5
Worst service and people ever ordered a 6 piece box only received 3 pieces of chicken then when asking my my other 3 pieces they said they had to throw the whole order away and remake it after they remade it I was missing three of my sides and two of the drinks I ordered so I attempted to let them get the order right for a third time and still only received one more of my side l. Literally the worst fast food experience ever. I have no clue how there managers still have a job I will never return to a KFC ever again after this experience!!!!
Atmosphere: 1
Food: 1
Service: 1
They put fried chicken in Kentucky.
Atmosphere: 5
Food: 5
Service: 5
Manager unlocked the door to the bathroom and walked in on me pooping
Restaurantji Recommends
One employee went out of her way to ensure me that she valued my business. It is exceedingly rare for fast food restaurants to have such employees who go above and beyond their duties!
Parking: Parked right at the door!
Atmosphere: 4
Food: 4
Service: 5
After the 3rd street location did not answer their phone after multiple times of us and doordash calling them, we decided to place an order with this location for the missing items. The store manager for this location called after we left a bad review through email that we thought would hit the other location. He talked with us and was very kind and understanding. He gave us customer of the day for our kindness and patience in the situation as well. We will we be calling corporate later to make sure that corporate moves the bad review from this store to the crappy location on 3rd street.
Atmosphere: 5
Food: 5
Service: 5
Best KFC around. Staff are the best.
Atmosphere: 3
Food: 5
Service: 5
Place needs all new workers
Atmosphere: 1
Food: 1
Service: 1
This is probably the best KFC in Chattanooga, the chicken sandwich was perfectly cooked, not dry at all! I should've taken a picture, the sandwich looked as good as the commercials lol. Its also quite clean inside, which is surprising for fast food. Their manager John is doing a great job here, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Sandwich, Gravy
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