KFC
5323 TN-153, Hixson
(423) 875-8168
Recent Reviews
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Ignored by 3 employees including the shift manager at the window while they talked shop for minutes. Doing things right matters less when you fail at doing the right things when it comes to a restaurant
Food: 4
Service: 1
I was asked to pull up for fresh crispy chicken with a wait time and it came out really hot and crispy 😋
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo
Waited about 40 minutes on order. Was told it would be 20-30 minutes for chicken and it was dinner time. To top things off, I pull around after over 30 minutes and the manager made a joke about my wait. No apology and our order wasn't even right. I was supposed to get a thigh and they gave me a wing, sides weren't full, and Mac n cheese was old. Also, can't get gift cards to work. Never coming back to this store. I spent almost an hour here. Waste of time, horrible service, and always have to wait too long.
Atmosphere: 2
Food: 2
Service: 1
Waited in line at drive through for over 12 min. line never moved. I left.
Service: 1
AMAZING staff with the fastest and most correct food service I've ever seen, the managers are cheerful and genuinely enjoy their jobs and the employees actually feed off that with similar positive attitudes as well! Facility is also clean, bright and well maintained, good on all of you that work there I wish I had the power to give all of you bonuses and raises ?
Parking: While yes technically there's plenty of parking, half of the parking is behind the building but really not usually an issue as most people don't dine in at this location (I guess because the employees are too fast ?)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, 3 PC Chicken Box, 2 PC Breast & Wing Combo, Crispy Colonel Combo, Fried Chicken, 10 PC Saucy Nuggets, Mac & Cheese, Gravy, Famous Bowl
Mr. Mark made me happy just ordering my food!! You can tell he really loves what he does ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
It's very clean inside, the staff was extremely friendly, and the food was great quality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nugget Meal
Not great
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Crispy Colonel Sandwich, 2 PC Breast & Wing Combo, Fried Chicken
My food was really good. It was fresh and hot. Service was good and the place was clean and nicely decorated.
Atmosphere: 5
Food: 5
Service: 5
They don't speak Spanish but the staff is friendly and patient, good parking and clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good fried chicken, and the sides.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 2 PC Drum & Thigh Combo, 2 PC Breast & Wing Combo, Fried Chicken
We ordered again and they managed to remember one item!!!!! Wow!!! It’s a miracle!!! Now my girlfriend can actually eat what she ordered. Again how is it so difficult to get a single order correct.
Atmosphere: 1
Food: 1
Service: 1
Do not get the hot and spicy 8 piece wings. Mine was not tender and the breading was falling off showing the hot sauce (blood red) coating on the chicken. It looked appalling.
Atmosphere: 2
Food: 1
Service: 4
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Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Crispy Colonel Sandwich
The Chicken sandwich was very salty so was the fries ....little less salt
Food: 2
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