Krystal

5401 Brainerd Rd, Chattanooga
(423) 386-5365

Recent Reviews

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Kevin Grissom

It's entirely too cold in this location to enjoy a hot amd steamy Krystal. Otherwise you know this is waaaaaaaaaaay better than White Castle.

Atmosphere: 3

Food: 4

Service: 4

Breaunna Jackson

First off why is a pick 5 $10 and change comes with a baby size drink cup had to pay .50 to upsize drink , fries were salty tasted like they were cooked in old grease did not taste fresh at all spicy chick was very small Krystal’s were ok

Atmosphere: 1

Food: 1

Service: 1

Mon Mac

Sooooo slow at front counter. Drive thru moves faster

Atmosphere: 2

Food: 2

Service: 2

Vanessa Martinezz

The lady on night shift at drive is nice 😊 Thank u all the food is delicious!

Atmosphere: 5

Food: 5

Service: 5

Rita Hubbard

I have not been to Krystal in years but this day, the hamburgers were hot, juicy and delicious.

Atmosphere: 5

Food: 5

Service: 5

Quick Update

Horrible service and nasty old fries. Even after eating 14mins for fries they look old , went back in got another order of chilli cheese fries and they were still not cooked, just old. Will not go back to this location until I see different staff.

John

Great service very friendly

Atmosphere: 5

Food: 5

Service: 5

Jo Joiner

They will not answer the phone

Food: 1

Jo Jo

Looks like they stepped on my food then served it to me.

Atmosphere: 1

Food: 1

Service: 2

Tanijah Belcher

Was so hungry man the played 😂

Atmosphere: 3

Food: 2

Service: 4

Neicey Johnson

I ordered 12 Sunrisers 4 with bacon and a sausage biscuit and 4 orange juice but when I got home all my Sunrisers had bacon and i didn't get my sausage biscuit and i was very disappointed

Atmosphere: 5

Food: 1

Service: 5

Melanie Clemons

I used doordash I tracked my dasher she came straight to my address, why are my fries and burgers old and cold when they are serving breakfast? That's why I ordered burgers and fries, thinking I would get hot fresh food. I only live 7 minutes away my fries are dark brown and cold like they have been in a refrigerator and reheated along with the wings I ordered cold, like I said if it was cooked fresh only 7 minutes away still would have been hot the whole meal was cold

Food: 1

Service: 1

square spare

The person working saw me at the door at 6:28, refused entry so no coffee 4me.

Atmosphere: 1

Service: 1

Janna Gillard

In a hurry to get downtown for a 6pm meeting, I realized that I would be hungry and no food was being provided. So I hoped to find somewhere to quickly pull through for a fast snack.
I saw Krystal with nobody in the drive-thru line. When I pulled in, I realized it's been over 5 years since I'd been there and I didn't know what to order.
The sweet employee recommended the Pick 5 for $9 which was great!
Surprisingly, I truly enjoyed that cute burger with cheese. The pickles and mustard was the right proportion.
Disclaimer: It's a lot smaller than what's seen at the angle in my photo.
Next (while driving) I enjoyed the 2 chili cheese hot dogs called Pups because they're also a cute size. They were still hot so the cheese had melted and they were really delicious!
The other 2 Krystal burgers were for my friend.
I'm glad I chose Krystal today!
The hours on google maps say that they close at 5pm, which may be wrong.

Atmosphere: 5

Food: 5

Service: 5

Misty Jones

I just went through the drive thru on Sunday 1-26-25 for lunch. The lady working the drive thru was so nice and helpful. She made all the food fresh, and it was hot and tasty. She definitely needs a raise. Great personality!

Atmosphere: 5

Food: 5

Service: 5

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