Krystal
5401 Brainerd Rd, Chattanooga
(423) 386-5365
Recent Reviews
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Was so hungry man the played 😂
Atmosphere: 3
Food: 2
Service: 4
I ordered 12 Sunrisers 4 with bacon and a sausage biscuit and 4 orange juice but when I got home all my Sunrisers had bacon and i didn't get my sausage biscuit and i was very disappointed
Atmosphere: 5
Food: 1
Service: 5
I used doordash I tracked my dasher she came straight to my address, why are my fries and burgers old and cold when they are serving breakfast? That's why I ordered burgers and fries, thinking I would get hot fresh food. I only live 7 minutes away my fries are dark brown and cold like they have been in a refrigerator and reheated along with the wings I ordered cold, like I said if it was cooked fresh only 7 minutes away still would have been hot the whole meal was cold
Food: 1
Service: 1
The person working saw me at the door at 6:28, refused entry so no coffee 4me.
Atmosphere: 1
Service: 1
In a hurry to get downtown for a 6pm meeting, I realized that I would be hungry and no food was being provided. So I hoped to find somewhere to quickly pull through for a fast snack.
I saw Krystal with nobody in the drive-thru line. When I pulled in, I realized it's been over 5 years since I'd been there and I didn't know what to order.
The sweet employee recommended the Pick 5 for $9 which was great!
Surprisingly, I truly enjoyed that cute burger with cheese. The pickles and mustard was the right proportion.
Disclaimer: It's a lot smaller than what's seen at the angle in my photo.
Next (while driving) I enjoyed the 2 chili cheese hot dogs called Pups because they're also a cute size. They were still hot so the cheese had melted and they were really delicious!
The other 2 Krystal burgers were for my friend.
I'm glad I chose Krystal today!
The hours on google maps say that they close at 5pm, which may be wrong.
Atmosphere: 5
Food: 5
Service: 5
I just went through the drive thru on Sunday 1-26-25 for lunch. The lady working the drive thru was so nice and helpful. She made all the food fresh, and it was hot and tasty. She definitely needs a raise. Great personality!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru yesterday manager couldn’t remember my order, when I asked for my sprite, he got very angry. The order was still wrong.
Food: 1
Service: 1
Came by one pick up Door Dash order, staff was not friendly, slow, unconcerned, bickering back & forth, appeared to have no leadership at all......it took me 23 minutes to get 3 Krystal cheese, 2 corn pup, & a small iced tea!
Atmosphere: 1
Service: 1
For ordered through the app, order came late, food was cold, and most of the order was wrong. Called the store, no response.
Checked hours online, said they close at 5pm, despite placing the order at 6:30.
It’s like I literally spent money for nothing in return lmao, terrible.
Atmosphere: 1
Food: 1
Service: 1
This place should be closed down,the Food was nasty.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
They were just behind nice even tho it was like 4am it was time for breakfast and the manager stated the truck was coming I still wanted breakfast but I guess cause it was late at night heart burn was calling my name cause I had to have something to eat
Atmosphere: 5
Food: 5
Service: 5
I ordered the simplest meal on God's green earth and they messed up my order twice I had to show up back for my one item they missed and then I look back in my bag to notice that they missed two items and I told them that and they still messed that up how do you mess up looking at a screen and making food I've worked at a Sonic for over 4 years and I never messed up like that people who work here need to actually pay attention
Atmosphere: 1
Service: 1
Food trash, service trash should have kept it closed.
Atmosphere: 1
Food: 1
Service: 1
I just got done doing my laundry and I was hungry. Fr. I didn't expect to find great food at this time of night (a little after 3am) BUT I was pleasantly shocked. They were professional, quick, & on point with quality. I do not know the people that served me tonight but I really hope they see this. Y'all are awesome. PLEASE keep doing what you're doing. Y'all made my night. I mean that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Great people working here. They make sure you have everything you ordered.
Service: 5
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