Krystal
2298 E 23rd St, Chattanooga
(423) 622-5484
Recent Reviews
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These people hide in the back of the kitchen 15 min before close and before the end of breakfast. I sat at front counter for 10 min before 11 and they came out and said it was over. Total trash
Atmosphere: 1
Food: 3
Service: 1
As far as I am concerned, this location unfortunately, is on life support. It is always empty.
I have either been told that they couldn’t take my order or they entirely mess the order up. The breakfast is somehow not ready or overcooked. The krystals are almost always soggy. I dont like reviewing the store negatively because I fear I am blinded by nostalgia at this location but the time has come for either a refresh or to close it down.
Atmosphere: 1
Food: 2
Service: 1
Everything you would expect from a Krystals restaurant
Atmosphere: 3
Food: 4
Service: 4
Place is never open, computers are down, or staff slow help..as a retail General Manager I understand the importance of good customer service..good food tho
Absolutely horrid location... you can almost never go inside and not smell weed...if you can even get inside...I can't tell you how many times I've attempted to go for breakfast between 8-10am and the workers be standing there and have the doors locked
Atmosphere: 1
Food: 1
Service: 1
There was mold on the air vents, and the food was more than disappointing. The meat was gray and unappatizing and had an odd taste to it that was unsettling. The service was standard, and the workers were kind. I would not recommend this place
Atmosphere: 1
Food: 1
Service: 3
The 3rd shift drive-thru cashier has a nasty attitude and hates her job.
Atmosphere: 1
Food: 3
Service: 1
Food was hot food was on time. Food was accurate.
The lady at the drive through was awesome! The food was good, her attitude was soooo positive!
Atmosphere: 5
Food: 5
Service: 5
They are supposed to be a 24ht restaurant! They canceled TWO door dash orders! Second Dasher drove like 30 minutes out of his way to pick up my order for them to tell him they weren't gonna make it. When he told them that they should fulfill the order, they cussed him out! He even called to tell me what they were doing! They also dodged every phone call I made to the restaurant by keeping their phone off the hook! Horrible way to treat customers, and an even worse way to treat somebody out here trying to make a living. I am livid, and will be contacting corporate!!!
Restaurantji Recommends
This is disgustingly gross everything tastes so bad. I do NOT recommend this place. Even McDonald’s is better.
Atmosphere: 1
Food: 1
Service: 1
Good fresh food. Professional service
Went in to open dining area; told it was closed and go through drive-thru; after watching 3 team members just milling around and told it would be just a few minutes
15 minutes later, still waiting
If you Door Dash, don't accept orders from here
Atmosphere: 1
Food: 1
Service: 1
These folks are REALLY nice and always so friendly! Love the burgers, and they're always fresh, including the fries!
UPDATE 6-2-2025 this particular story is still as awesome as it has been! Went in today in the hamburgers were super fresh even at 1:30 in the afternoon. The restaurant was very clean and the staff is friendly as ever.
Atmosphere: 5
Food: 5
Service: 5
Slowest staff I've ever come across, no sense of urgency in their work. They were just back in the kitchen talking to each other for 10 minutes while there were customers waiting. Please talk to your staff.
Atmosphere: 1
Food: 1
Service: 1
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