Krystal
4416 TN-58, Chattanooga
(423) 894-9486
Recent Reviews
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We love this Krystal. The staff is so friendly, and go out of their way to make this an enjoyable experience. The buns are always freshly steamed and the food is always excellent. We will drive the longer distance just to eat here.
Atmosphere: 5
Food: 5
Service: 5
I pulled up for a doordash order at 2:05 AM and was told it would be a 20 minute wait which is ridiculous considering they had the order long before I got there. The worker that told me this was completely unapologetic and rude. I am glad I don't eat here myself, and I suggest others avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Whoever runs this Krystal needs to be fired by corporate there's been too many times I've pulled up and they're closed because they have ONE person running the whole store. It's idiotic how you expect ONE person to manage drive thru, grill, fry, and tackle all the doordash orders. Management is terrible whoever is making the schedule isn't the brightest.
Atmosphere: 1
Food: 1
Service: 1
Can't say much it was in the morning when I went
Atmosphere: 5
Food: 5
Service: 5
The lady that took my order at the drive-through was great, friendly and helpful. My order was correct and I had to wait a few minutes for it to come out so it was definitely hot and fresh. The only reason for four stars instead of five is because the young girl who brought my food out to my carcarried it all watered up in one hand including a food item that should've been kept flat but instead was turned on its end and hand it to me that way which made a big mess when I opened the container. Details. It's in the details.
Food: 5
Service: 4
Will not go back, cold food and terrible service, they don't care about customers. They drag around like it kills them to move, id fire everyone.. they need to clean the place too
This place is hit & miss all the time. I go here because it is closest to my designation so the food is decently still warm. What ever you ask for, take the time to check thoroughly for all you requested. They are bad about missing items/ not providing. Something about the businesses on Hwy 58, they provide the worst customer service. Their employees really don't want to be working in the service industry.
Atmosphere: 2
Food: 4
Service: 3
It says open 24/7 but when I stopped by I was told they were only open for DoorDash and Uber eats orders. Please update hours to reflect that.
Atmosphere: 1
Service: 1
Use to be my favorite Krystals but the service sucks and food was cold
I just wanted to share that the low carb bowl with sausage is only half full. the top of the sausage was right at the middle of the cup. Only one piece of sausage. This was $6.98. I will not be going back to Krystal for breakfast. I got the same breakfast earlier this week and it was correct.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Friendly service, fresh food fast.
Food: 4
Service: 4
Fresh, hot, and delicious chics! Had to wait a bit in the line after ordering, but the lady working the window told us n advance it would be a while but it was fresh and worth it!
Food: 5
Service: 5
we ate here 3 months ago at the same time in the evening, this time as well as the last time was outstanding. the manager does a great job of hiring because the young man at the drive up window was very polite and respectful which is hard to find in young people today. keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
I stop here nearly every week. Love the staff here! They are very polite!
Atmosphere: 5
Food: 5
Service: 5
Order not right, food old except for the unsalted fries I requested 🤔🤷🏾♀️ could use some important. It was 8pm Thursday night but anywho
Atmosphere: 3
Food: 3
Service: 3
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