The hotel is unique! Check-in is at the bar! Stayed here with girlfriends and enjoyed the delightful lobby with multiple seating areas designed in boho fashion. We were given a $10 token to be used for a specialty drink at the bar or their coffee shop (which wasn't open until the next morning). The "bartender/check-in gal" was most helpful and very friendly. Our room (for 3) was adequate although not very functional. Two queen beds sit back to back which looks "fun" but in reality was not very conducive for us. The decor is cool, pegs line one wall to hang clothes, bags, etc. since there is no closet or dresser. The room appears smaller than most with a narrow layout. There is no refrigerator in the room. Ice may be obtained at the bar as there are no ice machines available. An "ironing" room is located on each floor. I would find this extremely inconvenient if I had been a business traveler! The bathroom was lovely and very clean and modern. I particularly liked the walk-in shower. The hotel has one cart for customers to use to help with luggage. My one complaint is the lack of parking. We returned to the hotel at 9:00 pm and had trouble finding a space. We ended up parking in their auxiliary lot which was further from the hotel and very inconvenient. The hotel is close enough to walk to many restaurants, coffee shops, etc. Overall the stay was good, fun decor and pleasant staff!
R6350RTjustind
Great stay! I was here for work and not in the room for a long time. Great for young people and those looking for a good vibe. I checked in very late, close to 1am, and the valet Connor C was so friendly and helpful in getting my car taken care of and getting me to the check-in desk. Saw him later in the afternoon and had to wonder when he takes time off! The entire staff was great, and the free drink token was so fun! I’d definitely come back again.
408wildr
Worst travel/hotel experience by far. STAY FAR AWAY I'll start by saying I travel for work and basically live out of hotels. What happened with Moxy, is something I will never forget. Buckle up. I stayed at this location for close to two weeks. On maybe the 5th day, I woke up to numerous random charges on my person card. They had taken out an amount of close to $300, put it back in, then took it back out. There was another charge of $400 as well. I immediately called and asked for a manager, waited all day, and never heard back. Probably because the entire staff hangs out and drinks at the bar all day. The next day, I found they had charged my card another $150. I finally was able to get ahold of a "manager". They said they didn't have a card on file for our staff and "picked mine" WHAT?! The manager asked for me for my PERSONAL baking information so she could access my funds and see for herself. Extreme overstep. They promised me they would not be taking anymore money out. They also couldn't explain why they took over $800 out in the first place. The next day, I discovered they took ANOTHER amount of $150 as well as a charge of $90. I never got answers, I never received any sort of apology either. At this point my bank was fully involved and monitoring a fraudulent situation, and I had also made a call to our company lawyer. This hotel is a joke, the management is ridiculous, and I will continue to make people aware of their fraudulent, unprofessional, careless and pathetic ways of doing business.
joseetravelgirl
I booked the Moxy because I stayed in one in NYC and I wanted to show my husband! This one did not disappoint! Great location, even better front desk service. Very trendy lobby with plenty of space and lounge areas. Amazing coffee shop! Plus plus plus! Awesome bar which served us very reasonably priced drinks for their Sunday Special. The only downside is the actual rooms are small, but other than that, great stay. We had the best time. The staff went above and beyond to make sure they met our every need! That's rare to find! Great job!
rebeccamO2530LY
excellent hotel, bed arrangement was inspirational. Bed and pillows exceptionally comfortable (soft pillow /hard bed). Clean and well appointed room. Shower - spacious , Water -hot. big windows so the room was light and airy. Great location, nice walk to the river (one mile). there was a free trolley stop outside the hotel. Excellent restaurants close by. Front reception and valet were friendly, approachable and well informed of Chattanooga events. However the bar staff were utterly rude, unfriendly and unprofessional, two young females working Friday April 14th around 6 pm.... Good God these young ladies need to find an alternative place to work, no wonder the bar was empty.
P5821SJgeorger
We love the Moxy in Chattanooga. We have family in Chattanooga and this is our go to spot to stay when we visit the area. We actually sacrifice room space for all of the amenities offered by this hotel and the superior customer service that it offers. There is a foosball table, shuffleboard, jenga, board games, a lovely outside area with cornhole and comfortable seating thoughout the beautiful lobby and bar. We have NEVER had a less than wonderful stay at this property. The staff is welcoming, courteous, cool, hip (all things Moxie) yet still professional and attentive to the needs of the customer. Check in was an absolute pleasure and Jason and Greg welcomed us back warmly and made us feel right at home. Jason provided us with all the information we needed upon check-in, asked our preferences for room selection and presented us with two chips to redeemed for welcome cocktails at the bar. Have a drink at the bar and you will truly enjoy the company of the awesome bar staff, GREG is awesome and so are all of the others. I must say that we just came from a horrible stay at the Moxie in downtown Nashville and the difference between the two experiences was enormous. Our entire stay as all of those before was wonderful a the Moxie Downtown Chattanooga. We were so pleased by the great attention to our needs during the stay in Chattanooga that we asked to speak with the Manager to express our pleasure. We were introduced to Taylor who is the General Manager of the Property and she was wonderful. It's no wonder to us that this property runs as well as it does. Rooms and common areas are spotless, everyone is friendly absolutely nothing at all to complain about. Taylor has this property firing on all cylinders. She is very involved, professional, and truly understands the importance of the customers experience. She and all of the people that she manages are truly Hospitality Professionals!!! Every single person that we interacted with during our stay was friendly, energetic and enthusiastically interested in making our stay great. I would like to also mention the two ladies who were room attendants on our floor who did such an amazing job of maintaining our room and provided wonderful service with a smile each and every day. If you are going to visit Chattanooga and want a fun little hotel with a cool vibe try the Moxie WE LOVE IT !!!!! STUFF: Nice shopping at Warehouse row within 2 blocks. Very good restaurants: Stir, Nick and Norman's, and Frothy Monkey withing 2 blocks and *Clumpies ice cream only a block away. $8 Uber to AT&T Stadium and Aquarium, 8 Minute Drive to Ruby Falls.
DayTrip54181455096
Unique, Relaxed Atmosphere with great customer service. Garner ( the valet) was so polite and helpful. It was walking distance to dome great bars and restaurants. Pickle Barrel is a great establishment. Will definitely stay here again!
ashoemaker76
Connor C was an amazing valet! He had the truck started with our seat heaters on. Love the hotel and the area! Coffee at the Frothy Monkey and dinner at Alleia were fabulous. Would definitely stay again!
LSussi
My husband and I were driving up from southwest Florida on our way to Michigan driving a 20 foot uhaul and towing a car hauler with my small suv. It was a horrible drive. Breaking down on the side of 75 for 3 hrs. So, not a great traveling day. Once we finally got to Chattanooga at 12:30 am we were greeted by a very friendly worker named TY. He was awesome and very helpful with directing us to a parking spot that would accommodate our big rig. We really appreciated his helpfulness after our long and tiring drive. Afterwards, he served us up some great drinks at the lobby bar. The room was small but comfortable with a cool, modern vibe. We would definitely like to come back and spend some more time in this nice little downtown area.
F2264HHjacquelineb
If you’re looking for a fun party vibe, you will like this Moxy. if you’re looking to be comfortable and feel like you’re a welcome guest— not so much. I get the sustainability concept, but this is more “hip monastery” than “sustainable can feel good too.” The beds are hard and have two thin blankets on them. Front desk staff quite rude.
transiting north and made the detour off 75 at friends suggestion. Lovely place to stay....great staff, modern clean rooms. Good food nearby. Enjoyed a drink at the bar - plenty to do to entertain 2 kids (7, 8) in our party. Our new Chattanooga favorite.
rowens299
I cannot say enough positive things about this property!! From valet to front desk/bar to housekeeping & on up to management!! This was a much needed little get-a-way for hubby & I. When I chatted about a possible early check-in due to me wanting to decorate the room a bit, they accommodated my request immediately. Once checked in and given keys, I went to our room & the staff had already done a little decorating themselves!! A basket full of chocolates with a special note was one of the best surprises!!! Thank you all for a perfect stay in downtown Chattanooga!!
PrimeSteak86
What a cool and unique concept for a hotel. The lobby serves as the landing spot for everything; including check-in, check out, bar, activities and more. There’s no on-site restaurant, but they have some snacks available, and a coffee bar. There’s also valet and self park available for a small fee. The vibe here is urban hip(I think…?): It’s definitely geared towards the younger crowd; but we had a blast anyways. The grandkids enjoyed the games, including a pool table, corn hole and more. There’s no pool, but they do have an outside fire pit and gathering area. Rooms aren’t exactly large, but have a really cool layout. The bathroom is modern, and the shower pressure is excellent. Everything was clean and inviting. Service was excellent this visit across the board. We really didn’t need much, but if so, it was taken care of. The bartenders make some tasty drinks, including the one time complimentary house Moxytail. So make sure you take advantage of that free one. Note: The blackberry mojitos are killer! All n all, this is a cool hotel that is definitely worth a visit. The location is only 10 mins from Rock City or Ruby Falls; and has a nice selection of great restaurants within walking distance. If you’re staying n playing in Choo Choo, book The Moxy…
AWM85
Stayed two nights on a business trip and left prescription glasses along with two shirts. Called multiple times and said they would let me know if they were found. Just spoke with Kara and said that the Manager of housekeeping personally cleaned the room and my belongings were not there. Furious! I KNOW my glasses and shirts were there and left in a hurry and forgot them. Shame on me for forgetting, but shame on them for not setting them aside. Such horrible vibe from what otherwise was a lovely stay.
The hotel is unique! Check-in is at the bar! Stayed here with girlfriends and enjoyed the delightful lobby with multiple seating areas designed in boho fashion. We were given a $10 token to be used for a specialty drink at the bar or their coffee shop (which wasn't open until the next morning). The "bartender/check-in gal" was most helpful and very friendly. Our room (for 3) was adequate although not very functional. Two queen beds sit back to back which looks "fun" but in reality was not very conducive for us. The decor is cool, pegs line one wall to hang clothes, bags, etc. since there is no closet or dresser. The room appears smaller than most with a narrow layout. There is no refrigerator in the room. Ice may be obtained at the bar as there are no ice machines available. An "ironing" room is located on each floor. I would find this extremely inconvenient if I had been a business traveler! The bathroom was lovely and very clean and modern. I particularly liked the walk-in shower. The hotel has one cart for customers to use to help with luggage. My one complaint is the lack of parking. We returned to the hotel at 9:00 pm and had trouble finding a space. We ended up parking in their auxiliary lot which was further from the hotel and very inconvenient. The hotel is close enough to walk to many restaurants, coffee shops, etc. Overall the stay was good, fun decor and pleasant staff!
Great stay! I was here for work and not in the room for a long time. Great for young people and those looking for a good vibe. I checked in very late, close to 1am, and the valet Connor C was so friendly and helpful in getting my car taken care of and getting me to the check-in desk. Saw him later in the afternoon and had to wonder when he takes time off! The entire staff was great, and the free drink token was so fun! I’d definitely come back again.
Worst travel/hotel experience by far. STAY FAR AWAY I'll start by saying I travel for work and basically live out of hotels. What happened with Moxy, is something I will never forget. Buckle up. I stayed at this location for close to two weeks. On maybe the 5th day, I woke up to numerous random charges on my person card. They had taken out an amount of close to $300, put it back in, then took it back out. There was another charge of $400 as well. I immediately called and asked for a manager, waited all day, and never heard back. Probably because the entire staff hangs out and drinks at the bar all day. The next day, I found they had charged my card another $150. I finally was able to get ahold of a "manager". They said they didn't have a card on file for our staff and "picked mine" WHAT?! The manager asked for me for my PERSONAL baking information so she could access my funds and see for herself. Extreme overstep. They promised me they would not be taking anymore money out. They also couldn't explain why they took over $800 out in the first place. The next day, I discovered they took ANOTHER amount of $150 as well as a charge of $90. I never got answers, I never received any sort of apology either. At this point my bank was fully involved and monitoring a fraudulent situation, and I had also made a call to our company lawyer. This hotel is a joke, the management is ridiculous, and I will continue to make people aware of their fraudulent, unprofessional, careless and pathetic ways of doing business.
I booked the Moxy because I stayed in one in NYC and I wanted to show my husband! This one did not disappoint! Great location, even better front desk service. Very trendy lobby with plenty of space and lounge areas. Amazing coffee shop! Plus plus plus! Awesome bar which served us very reasonably priced drinks for their Sunday Special. The only downside is the actual rooms are small, but other than that, great stay. We had the best time. The staff went above and beyond to make sure they met our every need! That's rare to find! Great job!
excellent hotel, bed arrangement was inspirational. Bed and pillows exceptionally comfortable (soft pillow /hard bed). Clean and well appointed room. Shower - spacious , Water -hot. big windows so the room was light and airy. Great location, nice walk to the river (one mile). there was a free trolley stop outside the hotel. Excellent restaurants close by. Front reception and valet were friendly, approachable and well informed of Chattanooga events. However the bar staff were utterly rude, unfriendly and unprofessional, two young females working Friday April 14th around 6 pm.... Good God these young ladies need to find an alternative place to work, no wonder the bar was empty.
We love the Moxy in Chattanooga. We have family in Chattanooga and this is our go to spot to stay when we visit the area. We actually sacrifice room space for all of the amenities offered by this hotel and the superior customer service that it offers. There is a foosball table, shuffleboard, jenga, board games, a lovely outside area with cornhole and comfortable seating thoughout the beautiful lobby and bar. We have NEVER had a less than wonderful stay at this property. The staff is welcoming, courteous, cool, hip (all things Moxie) yet still professional and attentive to the needs of the customer. Check in was an absolute pleasure and Jason and Greg welcomed us back warmly and made us feel right at home. Jason provided us with all the information we needed upon check-in, asked our preferences for room selection and presented us with two chips to redeemed for welcome cocktails at the bar. Have a drink at the bar and you will truly enjoy the company of the awesome bar staff, GREG is awesome and so are all of the others. I must say that we just came from a horrible stay at the Moxie in downtown Nashville and the difference between the two experiences was enormous. Our entire stay as all of those before was wonderful a the Moxie Downtown Chattanooga. We were so pleased by the great attention to our needs during the stay in Chattanooga that we asked to speak with the Manager to express our pleasure. We were introduced to Taylor who is the General Manager of the Property and she was wonderful. It's no wonder to us that this property runs as well as it does. Rooms and common areas are spotless, everyone is friendly absolutely nothing at all to complain about. Taylor has this property firing on all cylinders. She is very involved, professional, and truly understands the importance of the customers experience. She and all of the people that she manages are truly Hospitality Professionals!!! Every single person that we interacted with during our stay was friendly, energetic and enthusiastically interested in making our stay great. I would like to also mention the two ladies who were room attendants on our floor who did such an amazing job of maintaining our room and provided wonderful service with a smile each and every day. If you are going to visit Chattanooga and want a fun little hotel with a cool vibe try the Moxie WE LOVE IT !!!!! STUFF: Nice shopping at Warehouse row within 2 blocks. Very good restaurants: Stir, Nick and Norman's, and Frothy Monkey withing 2 blocks and *Clumpies ice cream only a block away. $8 Uber to AT&T Stadium and Aquarium, 8 Minute Drive to Ruby Falls.
Unique, Relaxed Atmosphere with great customer service. Garner ( the valet) was so polite and helpful. It was walking distance to dome great bars and restaurants. Pickle Barrel is a great establishment. Will definitely stay here again!
Connor C was an amazing valet! He had the truck started with our seat heaters on. Love the hotel and the area! Coffee at the Frothy Monkey and dinner at Alleia were fabulous. Would definitely stay again!
My husband and I were driving up from southwest Florida on our way to Michigan driving a 20 foot uhaul and towing a car hauler with my small suv. It was a horrible drive. Breaking down on the side of 75 for 3 hrs. So, not a great traveling day. Once we finally got to Chattanooga at 12:30 am we were greeted by a very friendly worker named TY. He was awesome and very helpful with directing us to a parking spot that would accommodate our big rig. We really appreciated his helpfulness after our long and tiring drive. Afterwards, he served us up some great drinks at the lobby bar. The room was small but comfortable with a cool, modern vibe. We would definitely like to come back and spend some more time in this nice little downtown area.
If you’re looking for a fun party vibe, you will like this Moxy. if you’re looking to be comfortable and feel like you’re a welcome guest— not so much. I get the sustainability concept, but this is more “hip monastery” than “sustainable can feel good too.” The beds are hard and have two thin blankets on them. Front desk staff quite rude.
Restaurantji Recommends
transiting north and made the detour off 75 at friends suggestion. Lovely place to stay....great staff, modern clean rooms. Good food nearby. Enjoyed a drink at the bar - plenty to do to entertain 2 kids (7, 8) in our party. Our new Chattanooga favorite.
I cannot say enough positive things about this property!! From valet to front desk/bar to housekeeping & on up to management!! This was a much needed little get-a-way for hubby & I. When I chatted about a possible early check-in due to me wanting to decorate the room a bit, they accommodated my request immediately. Once checked in and given keys, I went to our room & the staff had already done a little decorating themselves!! A basket full of chocolates with a special note was one of the best surprises!!! Thank you all for a perfect stay in downtown Chattanooga!!
What a cool and unique concept for a hotel. The lobby serves as the landing spot for everything; including check-in, check out, bar, activities and more. There’s no on-site restaurant, but they have some snacks available, and a coffee bar. There’s also valet and self park available for a small fee. The vibe here is urban hip(I think…?): It’s definitely geared towards the younger crowd; but we had a blast anyways. The grandkids enjoyed the games, including a pool table, corn hole and more. There’s no pool, but they do have an outside fire pit and gathering area. Rooms aren’t exactly large, but have a really cool layout. The bathroom is modern, and the shower pressure is excellent. Everything was clean and inviting. Service was excellent this visit across the board. We really didn’t need much, but if so, it was taken care of. The bartenders make some tasty drinks, including the one time complimentary house Moxytail. So make sure you take advantage of that free one. Note: The blackberry mojitos are killer! All n all, this is a cool hotel that is definitely worth a visit. The location is only 10 mins from Rock City or Ruby Falls; and has a nice selection of great restaurants within walking distance. If you’re staying n playing in Choo Choo, book The Moxy…
Stayed two nights on a business trip and left prescription glasses along with two shirts. Called multiple times and said they would let me know if they were found. Just spoke with Kara and said that the Manager of housekeeping personally cleaned the room and my belongings were not there. Furious! I KNOW my glasses and shirts were there and left in a hurry and forgot them. Shame on me for forgetting, but shame on them for not setting them aside. Such horrible vibe from what otherwise was a lovely stay.