First time in this new Panda Express. I got the Orange Chicken & fried rice. It was good. I really wanted a Sweet and Sour chicken, but they said they don't serve it there.
Atmosphere: 5
Food: 5
Service: 4
Caitlin Scarlett
I arrived 5 min after they opened and waited at the drive-through for a few minutes, no one took my order. I thought I might have the hours wrong, so I went to the front door and saw they were open, so I went in instead. Three different employees looked at me, but nobody spoke to me. After a few minutes of being ignored, I decided to leave. Horrible service. Employees were late and no one even acknowledged me.
Atmosphere: 1
Service: 1
Gabe Ling
Went here opening week and was surprised at how terrible it was. Rice was crunchy, food was not very saucy. Ok growing pains I'll come back in a month. Somehow worse. I thought panda Express just sucks then ok.
So I started working in Cleveland and Panda Express was near and convenient so I went. And man was it delicious. Fluffy delicious rice, fresh hot food. So I went a few more times delicious.
So now I'm addicted and live in Hixson so I went to this one again. Same crap. Crunchy rice, crap old food (and this is noon). And then again same thing. Please fix this store.
Atmosphere: 4
Food: 1
Service: 3
Carolyn Holloway
Out of lot ite6
Atmosphere: 4
Food: 4
Service: 4
C J
Chow mein was basically a salad. Very few noodles. Other than that decent food.
Atmosphere: 4
Food: 2
Service: 4
Zach Monahan
1 of the better 1s and I travel alot
Atmosphere: 4
Food: 5
Service: 5
Kurt Swanson
i was very surprised with the quality of food and service.
Atmosphere: 5
Food: 5
Service: 5
Carter Viall
God bless Panda Express
Sara Beth Wade
I enjoy Panda Express food, but this location looks understaffed - the only person working for walk-in orders seemed very harried and it took a while to get service. I really like the string bean chicken, but they tend to make it to order, so when I asked for some, they made a big deal about how long it would take for them to make. I got a plate with other things and had to ask for them to go ahead and make the rest of the plate so I could eat on that while they made the string bean chicken. Then they totally forgot about bringing me the rest once they made it! I had to go ask for it, and ask for it to be put into a take out container. I see how getting the rest of my plate made led to them forgetting about the rest of my meal, but they were more than happy to let me pay for food that I didn't eat. I think the morale of this story is that if there's not string bean chicken already in the wok at the counter, get something else if you're doing a walk-in order. I'd stick to ordering string bean chicken when I order in the app, to give them time to make it before I come pick it up. They really need to streamline this one dish so it doesn't take 15 minutes to make every time someone orders it.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Orange Chicken
Brittany M
Unfortunately we came 45 minutes before they closed and they had no food besides 2 options of meat. Online it says you close the kitchen at 9... they told us it closed at 830/845. There were 5 of us, 3 people behind us and a couple that walked in behind us. 45 min before closing not cooking anything else is a bit excessive. We grabbed food from another place.
They gave me food poisoning it was the worst experience of my life and I will NEVER eat there again
Atmosphere: 1
Food: 1
Service: 1
Calvin Barker
Purchased the family meal. The food was hot and very good, the service was spit on, and employees were very polite. The restaurant was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Build Your Own Bowl - 2 Half Sides
Ben Skidmore
This Panda location is consistently bad. Everytime I go here they're out of at least one menu item, and then they say they have to cook another so it will be a 15-20 minute wait. Look, I'm trying to get mediocre Chinese drive thru. If Panda makes it even sort of inconvenient, I'll do carryout from Rice Box instead. This has been my experience the last 4 times over the course of a couple months.
Atmosphere: 1
Food: 1
Service: 1
Cherita B
Today I ordered the beef broccoli with a side of fried rice. The guy asked me what would I like as my second MEAT of choice and I said just double the beef and broccoli.
WHAT I GOT INSTEAD, WAS CRUMBLED UP PIECES OF BEEF SO INCREDIBLY UNBELIEVABLE THAT I HAD TO TAKE A PICTURE OF IT AND ALSO I CALLED TO REPORT MY ORDER. MAYBE THE PERSON MAKING MY DISH THOUGHT IT WOULD BE FUNNY TO GIVE ME A SPOONFUL OF BEEF.
This is so ridiculous because after getting home thinking that I could have dinner this is what I'm left with. I'm so pissed. I just really want to throw this in the trash. Also, they gave me 12 packets of chilli sauce!!!!
If you're trying to save money, maybe just maybe you could put more beef in the dish and give out 2 to 3 packets of sauce.
I wish I had paid for this with my credit card because I would definitely definitely deny the charge!!!!!!
First time in this new Panda Express. I got the Orange Chicken & fried rice. It was good. I really wanted a Sweet and Sour chicken, but they said they don't serve it there.
Atmosphere: 5
Food: 5
Service: 4
I arrived 5 min after they opened and waited at the drive-through for a few minutes, no one took my order. I thought I might have the hours wrong, so I went to the front door and saw they were open, so I went in instead. Three different employees looked at me, but nobody spoke to me. After a few minutes of being ignored, I decided to leave. Horrible service. Employees were late and no one even acknowledged me.
Atmosphere: 1
Service: 1
Went here opening week and was surprised at how terrible it was. Rice was crunchy, food was not very saucy. Ok growing pains I'll come back in a month. Somehow worse. I thought panda Express just sucks then ok.
So I started working in Cleveland and Panda Express was near and convenient so I went. And man was it delicious. Fluffy delicious rice, fresh hot food. So I went a few more times delicious.
So now I'm addicted and live in Hixson so I went to this one again. Same crap. Crunchy rice, crap old food (and this is noon). And then again same thing. Please fix this store.
Atmosphere: 4
Food: 1
Service: 3
Out of lot ite6
Atmosphere: 4
Food: 4
Service: 4
Chow mein was basically a salad. Very few noodles. Other than that decent food.
Atmosphere: 4
Food: 2
Service: 4
1 of the better 1s and I travel alot
Atmosphere: 4
Food: 5
Service: 5
i was very surprised with the quality of food and service.
Atmosphere: 5
Food: 5
Service: 5
God bless Panda Express
I enjoy Panda Express food, but this location looks understaffed - the only person working for walk-in orders seemed very harried and it took a while to get service. I really like the string bean chicken, but they tend to make it to order, so when I asked for some, they made a big deal about how long it would take for them to make. I got a plate with other things and had to ask for them to go ahead and make the rest of the plate so I could eat on that while they made the string bean chicken. Then they totally forgot about bringing me the rest once they made it! I had to go ask for it, and ask for it to be put into a take out container. I see how getting the rest of my plate made led to them forgetting about the rest of my meal, but they were more than happy to let me pay for food that I didn't eat. I think the morale of this story is that if there's not string bean chicken already in the wok at the counter, get something else if you're doing a walk-in order. I'd stick to ordering string bean chicken when I order in the app, to give them time to make it before I come pick it up. They really need to streamline this one dish so it doesn't take 15 minutes to make every time someone orders it.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Orange Chicken
Unfortunately we came 45 minutes before they closed and they had no food besides 2 options of meat. Online it says you close the kitchen at 9... they told us it closed at 830/845. There were 5 of us, 3 people behind us and a couple that walked in behind us. 45 min before closing not cooking anything else is a bit excessive. We grabbed food from another place.
Restaurantji Recommends
Sat in drive thru 15 min. Nvr moved.
They gave me food poisoning it was the worst experience of my life and I will NEVER eat there again
Atmosphere: 1
Food: 1
Service: 1
Purchased the family meal. The food was hot and very good, the service was spit on, and employees were very polite. The restaurant was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Build Your Own Bowl - 2 Half Sides
This Panda location is consistently bad. Everytime I go here they're out of at least one menu item, and then they say they have to cook another so it will be a 15-20 minute wait. Look, I'm trying to get mediocre Chinese drive thru. If Panda makes it even sort of inconvenient, I'll do carryout from Rice Box instead. This has been my experience the last 4 times over the course of a couple months.
Atmosphere: 1
Food: 1
Service: 1
Today I ordered the beef broccoli with a side of fried rice. The guy asked me what would I like as my second MEAT of choice and I said just double the beef and broccoli.
WHAT I GOT INSTEAD, WAS CRUMBLED UP PIECES OF BEEF SO INCREDIBLY UNBELIEVABLE THAT I HAD TO TAKE A PICTURE OF IT AND ALSO I CALLED TO REPORT MY ORDER. MAYBE THE PERSON MAKING MY DISH THOUGHT IT WOULD BE FUNNY TO GIVE ME A SPOONFUL OF BEEF.
This is so ridiculous because after getting home thinking that I could have dinner this is what I'm left with. I'm so pissed. I just really want to throw this in the trash. Also, they gave me 12 packets of chilli sauce!!!!
If you're trying to save money, maybe just maybe you could put more beef in the dish and give out 2 to 3 packets of sauce.
I wish I had paid for this with my credit card because I would definitely definitely deny the charge!!!!!!
Atmosphere: 1
Food: 1
Service: 1
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