Papa Johns Pizza

6210 Hixson Pike, Hixson
(423) 843-2101

Recent Reviews

Jacob Kelly

I recently had the pleasure of receiving a pizza delivery from Papa John’s, and I must say, it was one of the best experiences I have had with a food delivery service. Not only was the pizza piping hot and delicious, but the delivery driver truly went above and beyond to ensure that my order was delivered in a timely and professional manner.First and foremost, the driver arrived at my doorstep with a warm and friendly smile, making me feel instantly at ease. He was polite and professional, and his enthusiasm for his job was evident in the way he interacted with me. He even took the time to confirm my order and make sure that everything was correct before handing it over to me.What impressed me the most was the care and attention to detail that the driver showed in handling my order. Despite the rainy weather, he made sure to keep my pizza warm and dry by using a thermal bag. Not only that, but he also had all the necessary condiments and utensils neatly packed and ready for me, making the entire process hassle-free.The driver also went out of his way to accommodate my request for a customized pizza, which can sometimes be a challenge for delivery drivers. However, he took it in stride and made sure that my pizza was made exactly to my liking. It was evident that he took great pride in his work and wanted to ensure that his customers were satisfied.

Atmosphere: 5

Food: 5

Service: 5

Sue Donilon

I said no red sause but got plenty!

Atmosphere: 5

Food: 1

Service: 5

Nomeat710

app is messed up tried to call and all they wanted to do is try to push me to their customer support line knowing that no one will be there at 930 at night.

Atmosphere: 1

Food: 1

Service: 1

Thomas Scarpelli

What is the point of placing an order 3 hours early with a specific pickup time only to find out they haven't even started your order yet and you have to sit and wait a half-hour for it?They did at least apologize for the error (rare enough these days) and have done well on ASAP orders in the past so I'll go 3 stars but some compensation (free drink, desert, small pizza next order) would be a proper response for my wasted time.Too many other pizza places to go to for poor service.

Food: 5

Service: 3

Marjorie Bradford

Just go somewhere else, I have given this place many chances to deliver a decent pizza and they fail every time.

Atmosphere: 2

Food: 2

Service: 2

william gaylord

Ordered pizza and asked for them not to ring the doorbell (sleeping kids). Figured video doorbell would let me know when they got there. Their delivery driver either didn’t use GPS or didn’t see the house numbers that everyone has above their door because he left our pizza at another address. Happened to our neighbors as well.Save your time and money. Spend an extra dollar a pizza and order from somewhere that can afford to hire competent drivers.

Service: 1

Brian Abbey

The best Papa John pizza I ever have. At my old hometown in FL I never eat Papa John again because the bottom of the pizza taste like trash and this location does not taste like trash it taste great perfect cooked. I was kind of scare of trying Papa Johns and after first bite it awesome then my old pizza shop. I will order my pizza here once a month here.

Atmosphere: 5

Food: 5

Service: 5

Julie Seibers

Me personally, I've never gotten a bad pizza at PJs. It's always been hot and very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza

Veronica Morgan

Missing a whole pizza from my order and refuse to answer the phone. I’ve called 10 times since 10:30 when it was delivered. I expect a full refund.

Atmosphere: 1

Food: 1

Service: 1

Ron Harter

Im done with Papa Johns when you call a local establishment and get a call center in another country you speak to people you cant understand on a line the has horrible reception I wont be a customer any longer this is whats wrong with business in this country.

A FS

I ordered from this location for the first time. The delivery driver was so friendly, the food was very hot & delivery was fast. I’ll definitely be ordering from this location again!

Atmosphere: 5

Food: 5

Service: 5

Doug M.

We ordered the big New Yorker pizza and disappointed. It's not that it wasn't tasty, there was nothing New York style about it. The crust was a normal pizza crust, nothing thin or foldable about it. We won't be back

Unkle Kat

Friendly, quick, always made to perfection

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Chicken and Bacon Pizza

Amanda “Sweetheart” Mcneece

Ordered for pickup but because of answering service, I had to wait over an hour to pickup my pizza that was cold by the time I could leave the store with it

Food: 5

Service: 1

tina lowery

Always friendly and fast serviceVegetarian options: Veggie pizzas availableWheelchair accessibility: Wheelchair ramp and parking available

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheesesticks, Create Your Own Pizza

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