Sonic Drive-In

6915 Shallowford Rd, Chattanooga
(423) 855-4900

Recent Reviews

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Melinda Kerley

The shallowford road location was horrendous not only did I have to wait in line 25 minutes but I never got my order took or anything I left I could not believe how long I not only waited in the stall but I went through drive-thru which was moving really fast by the way although my stall never got taken care of and I was fed up with it after 25 minutes of waiting then going through the drive-thru line waited at the drive-thru box nobody took my order and so therefore I left.

Atmosphere: 1

Food: 1

Service: 1

K

Yesterday my mom and I ordered two drinks that turned out to be flat and called the store to at least make them aware of the issue. Since we didn't have our receipt we didn't expect anything from the interaction but the employee who spoke to me kindly offered to replace them for free and even took down a name and number and assured me that this would be honored even though we couldn't make it back that same day. Today when trying to get the drinks the employees told us they wouldn't honor what I'd been told and that they could only do half off at best. We were given cherry limeades without cherry or lime, and in total spent around $10 for just two subpar drinks. Incredibly disappointing

Atmosphere: 1

Food: 2

Service: 1

Marek Stinson

Slowest order that I have seen for only 2 drinks. Sat there in the stall for about 20+ minutes, and they weren't even busy. Wow, just wow.

Atmosphere: 2

Food: 3

Service: 1

Kalvin Bolds

PLEASE READ!! If you want to be forgotten at the stall for 40+ minutes waiting on a drink, please visit this location. It would have been longer if i didn’t get out to approach the worker. 30% of stalls were occupied and drive thru was not backed up.

Denice Funderburk

Waited several minutes at the drive through and no one offered to take my order. Had to drive up to the window to order. To 10 more minutes to get my food

Atmosphere: 2

Service: 2

Ashley Clarie

They don't answer the stalls sitting her for over 20 min all it says is we will be with you then don't even have the decency to greet me and say they are not taking orders this ratchet worker has walked out here 3 times hasn't said a thing. There are cars that pulled up after if been sitting here that got their orders and left. I should have known when I saw the 3.6 the nearest sonic with a halfway decent rating is in gerogia this is pathetic

Chris McGee

Slow service, incorrect orders.

Atmosphere: 2

Food: 1

Service: 3

Will Kaylor

Really hate leaving a bad review here because I’ve been coming weekly for years and haven’t had any unpleasant experiences. Unfortunately I ordered a Mozz Stick - Large and proceeded to get 8 sticks of fried air. The breading was hot though….

Atmosphere: 4

Food: 1

Service: 4

Judi

Fast fast and exactly right

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries, Grilled Cheese, Corn Dog, Onion Rings, Strawberry, Hot Fudge, Sonic Oreo Blast, Chocolate Chip Cookie Dough, Mozzarella Sticks

Taylor Heard

Forgot my bacon but didn’t forget to charge it

Atmosphere: 2

Food: 1

Service: 3

sandra lewis

Vegetarian options: No vegetable food

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Hand Made Onion Rings, Corn Dog, Fries, Footlong Quarter Pound Coney

Adrian Hawkins

Alexis was so nice when I asked for a remake on one of my food items. After my order was fixed, their new burger was actually really good.

Atmosphere: 4

Food: 4

Service: 5

Tic Tac

THE BEST LOCATION, QUALITY Products, Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Patricia Broyles

Drinks were great but the staff was NOT paying attention when orders given. On SEVERAL occasions the order had to be repeated several times and corrected when repeated back. It's like they are distracted & has happened on almost ALL occasions.

Atmosphere: 5

Food: 4

Service: 4

Acqi Favors

Very rude, very disrespectful and bad EVERYTHING!

Atmosphere: 1

Food: 1

Service: 1

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