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“I went into Starbucks around 7 AM this morning and came out to find my car dead and not starting. Laura, a staff member, quickly stepped in to help and got my car started so I could make it to an auto parts store and replace the battery — all while she was super busy with the drive-thru. I can’t thank her enough. It just goes to show that the employees here truly care about their customers. Thank you again, Laura! :-)“
“I visit Starbucks 2-3 times a day and because they always make my hot mocha perfect. this is one of my favorite locations bc they always make my White Mocha perfect. I felt bad when I saw they are open on Christmas Day but, after It was explained that no one was being forced and they’re making time & 1/2 I’m actually happy that they’re given the opportunity to make some extra.“
“Not sure if Kaylie is having a bad day but she’s at the register inside and had such a bad attitude. Rolled her eyes at us. She spoke so low when my friend asked for the code for the restroom, he asked her to repeat it since he couldn’t hear her, and she rolled her eyes at him. She seemed annoyed to be here. I know it’s early (almost 9am) and maybe she’s not a morning person, but she could just quit if she hates her job and dealing with customers so much.“
“Rob, the manager of the morning crew, is the best manager this Starbucks has ever had in the 20 years I’ve been a customer here. Rob, Erin, Natalie, Haley, and the rest of the crew are always friendly. When they see my car pull up, they get my order ready. They are always engaging, asking me how my week is going. They really start my day off right.“
“I’ve been to many different Starbucks from Colorado to Florida . This one , is by far the best. The customer service is absolutely outstanding. I’ve NEVER had a bad experience at this location, and I’ll admit I even came at the when I was in a horrible mood & they just became even nicer. Will always have so much respect for these employees here ! Thank you for waking up way before I do & making my perfect coffee every morning!“
“Starbucks has friendly service and coffee quality mastered. the staff are always friendly and great to deal with. The store is always clean neat and welcoming and you order is always correct. Sometimes you have to wait a little because so many people flock there but it is worth the wait.“
“I'm not much of a coffee drinker, but I get the appeal of Starbucks as a café and as a place to hang out with friends and study for classes. I really like this one in particular for that purpose because it has plenty of space inside for customers to sit down and relax over coffee or one of their other offerings. This Starbucks location also offers a wide variety of breakfast options and pastries, though they're often in limited supply. Either way, if you're a student, you can come and visit and even use your meal plan to pay for your coffee! Definitely worth a try.“
“The people they have working here are exceptional. They always have a helpful attitude and will suggest modifications to drinks to make it a better drink for you and your likes.I highly recommend stopping here on your way in to target to get a pick me up while shopping. We'll worth it for sure.“
“The poor employee was working the cafe all by himself, but he was a brilliant worker!
He made drinks and took orders like a pro without missing a beat, all the while staying calm, quick, and so polite.
Unfortunately I didn't get his name (he was working August 4th around 5pm), but he seriously deserves some praise and even a raise!
Thank you for the amazing cinnamon latte!“
“I long since should have left a five star review.
I use to stop in every Sunday morning and order five drinks for everyone on my crew in ER. And they were always phenomenal and kind, even when they were busy.
This Sunday, however, I had ordered through Doordash, and unfortunately my Shaken Espresso was all cream and no Espresso. :(
Since they're the closest Starbucks, I just assumed it was them and showed up for that Espresso. It had not come from their location (as, they do not doordash anyways)-- but, they were very sweet and simply remade the drink so I didn't have to drive to another location.
It was greatly appreciated! (:“
“This Starbucks is conveniently located on Highway 153 near the Northgate Mall & Memorial Hospital, and I usually stop here each day on my business trips to the area. It is a popular spot in the mornings as evidenced by the long drive-thru line, which is why I use my Starbucks app to order when I leave my hotel a 2-minute drive away and am am in & out with my drink before the line has moved 2 cars.“
“This Starbucks is truly a bright light in a dark place. You would never think that a hospital coffee shop can alter your experience, but the baristas Erin & Katie made me feel heard and understood after sitting in the ER all night with my father. I'll admit I walked up frazzled and unprepared to order, stressed about holding up the line. These two told me not to worry and spent several minutes helping me find a drink I may enjoy--even told me if I ended up not liking their recommendation they'd make me something else. They ended up giving a great recommendation and even wrote it down for me so I would know how to order it again! 100% a positive experience and would recommend this Starbucks to anyone because of the staff. Special thank you to Erin & Katie, you two made my morning! (And thank you for the sticker on my cup).“
“I’m so disappointed. Every time I order a white peppermint mocha I seem to always get a peppermint mocha without the white chocolate. It happened yesterday again. I was running a store around the corner, and had someone pick the drink up for me and I could not return it because I was working at the store alone. I couldn’t leave. I will never order this online again. Only in person to taste it before I leave the store. Bummer because it’s my favorite drink.😞“