I’ve tried this place three times and they screw up my drink each time
Atmosphere: 4
Food: 1
Service: 1
Kathleen Ransom
I live 90 minutes from Chattanooga Tennessee..I always stop at your downtown store ..we arrived b4 noon and your store was out of all the good dessert..
Atmosphere: 3
Food: 1
Service: 4
anna broyles
Unfortunately, I will no longer be a Starbucks customer. I have always gone to this business for coffee and recieved great service and good coffee. Today, my friend and I went into this Starbucks to ask for a cup of water. We had been marathon training downtown and were very hot and dehydrated. We were told by the employees that they are not allowed to give away a cup of water without a purchase. We did not have our cards on us and we're not able to make a purchase in order to get some water. I have been a loyal Starbucks customer for years and spent many dollars on their coffee. But when I come in and ask for some water on a hot day they do not come through. I will be taking my business to Dunkin in the future and hopefully recieve better customer service.
Atmosphere: 1
Food: 1
Service: 1
Bruce Willis
Quick in and out as we walked by
Atmosphere: 5
Food: 5
Service: 5
Aimee Porch-Grimmer
Love the staff.
Atmosphere: 5
Food: 5
Service: 5
Brandy Alexander
Latte was perfect and the staff could not be nicer.
Atmosphere: 5
Food: 5
Service: 5
Kylie Caraway
I rarely write bad reviews, but this is by far the worst Starbucks we’ve ever been to. They messed up every single part of our order - our order was 2 normal lattes and 2 pastries (not heated). They added syrups we didn’t request to our lattes, so they had to remake the lattes, and then they forgot our pastries. We reminded them about the pastries and then continued to wait an additional 15 minutes until we decided to leave due to total incompetence. In total, we waited around 30 minutes for our drinks and pastries and ended up just leaving because it was an absolute disaster. Everyone’s order around us was either taking too long or completely messed up. Go to another Starbucks unless you have the time and patience.
Atmosphere: 1
Food: 1
Service: 1
B C
Had coffee here 3 days in a row. 1 out of 3 got my togo order right.
Atmosphere: 3
Food: 4
Service: 2
Hannah B
Friendly service, cute shop, good coffee.
Atmosphere: 5
Food: 5
Service: 5
John Payne
Will is an excellent barista. Always friendly and smiling Cares about the customers!
The staff has treated me exceptionally for years and gives me the most immediate service every day
Atmosphere: 5
Food: 5
Service: 5
Nicole Coffey
This used to be the best Starbucks downtown and every time I get a drink there now it’s messed up. Also, don’t even waste your time ordering anything with cold foam because they will not blend it long enough. It just feels like things have gotten lazy here in the past 6 months.
Kody Henson
They couldn’t make my drink because they closed in 40 minutes. Absolutely crazy
Atmosphere: 1
Food: 1
Service: 1
Ruthie McGrady
The barista was very rude and passive aggressive to me and my friends. I would not go to this location
I’ve tried this place three times and they screw up my drink each time
Atmosphere: 4
Food: 1
Service: 1
I live 90 minutes from Chattanooga Tennessee..I always stop at your downtown store ..we arrived b4 noon and your store was out of all the good dessert..
Atmosphere: 3
Food: 1
Service: 4
Unfortunately, I will no longer be a Starbucks customer. I have always gone to this business for coffee and recieved great service and good coffee. Today, my friend and I went into this Starbucks to ask for a cup of water. We had been marathon training downtown and were very hot and dehydrated. We were told by the employees that they are not allowed to give away a cup of water without a purchase. We did not have our cards on us and we're not able to make a purchase in order to get some water. I have been a loyal Starbucks customer for years and spent many dollars on their coffee. But when I come in and ask for some water on a hot day they do not come through. I will be taking my business to Dunkin in the future and hopefully recieve better customer service.
Atmosphere: 1
Food: 1
Service: 1
Quick in and out as we walked by
Atmosphere: 5
Food: 5
Service: 5
Love the staff.
Atmosphere: 5
Food: 5
Service: 5
Latte was perfect and the staff could not be nicer.
Atmosphere: 5
Food: 5
Service: 5
I rarely write bad reviews, but this is by far the worst Starbucks we’ve ever been to. They messed up every single part of our order - our order was 2 normal lattes and 2 pastries (not heated). They added syrups we didn’t request to our lattes, so they had to remake the lattes, and then they forgot our pastries. We reminded them about the pastries and then continued to wait an additional 15 minutes until we decided to leave due to total incompetence. In total, we waited around 30 minutes for our drinks and pastries and ended up just leaving because it was an absolute disaster. Everyone’s order around us was either taking too long or completely messed up. Go to another Starbucks unless you have the time and patience.
Atmosphere: 1
Food: 1
Service: 1
Had coffee here 3 days in a row. 1 out of 3 got my togo order right.
Atmosphere: 3
Food: 4
Service: 2
Friendly service, cute shop, good coffee.
Atmosphere: 5
Food: 5
Service: 5
Will is an excellent barista. Always friendly and smiling Cares about the customers!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good....bucks
Atmosphere: 5
Food: 5
Service: 5
The staff has treated me exceptionally for years and gives me the most immediate service every day
Atmosphere: 5
Food: 5
Service: 5
This used to be the best Starbucks downtown and every time I get a drink there now it’s messed up. Also, don’t even waste your time ordering anything with cold foam because they will not blend it long enough. It just feels like things have gotten lazy here in the past 6 months.
They couldn’t make my drink because they closed in 40 minutes. Absolutely crazy
Atmosphere: 1
Food: 1
Service: 1
The barista was very rude and passive aggressive to me and my friends. I would not go to this location
Atmosphere: 1
Food: 4
Service: 1
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