Starbucks
5610 Brainerd Rd, Chattanooga
(423) 499-9042
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This location has good customer service & food/beverages. Only room for improvement is there needs to be more of an emphasis on LOBBY CLEANLINESS. Cleaning crumbs off of empty tables and seats isn’t ideal.
Atmosphere: 5
Food: 5
Service: 5
I HATE THIS STARBUCKS ! The parking lot is so compacted ! The line goes everywhere don’t even know where the drive thru starts , YALL TAKE FOREVER ! The customers are like some type of starbucks cult warriors they are so entitled it’s just a mess , BACK TO DUNKIN I GO !!!
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t say they are the best nor the worse. They do be taking a long time usually. Also tall man with glasses sometimes rude at the speaker.
Atmosphere: 4
Food: 4
Service: 4
ANDREW was awesome! I made a lil mistake with my order and he was so quick to fix it and have us pull forward as he did! We didn’t talk much but I very much so appreciate his thoroughness to help and take care of us especially since this is my go-to location! Thank you Andrew (:
Atmosphere: 4
Food: 4
Service: 5
Slow service, bad service, expensive service
Atmosphere: 4
Food: 3
Service: 5
Got a coffee there that tasted funky they may need to clean there machine better the guy in the window did not look happy
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Iced Caramel Macchiato
Rude employees that wouldn’t let me use the bathroom even though I had just gone through the drive thru. I was told that they were for inside customers only.
Service: 1
It's very nice to be there. The smell of coffee is exquisite.. the service is good
Atmosphere: 4
Food: 3
Service: 4
Over priced
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Sausage & Egg Wrap
Went there to place an order at the drive through today around 10:30. The person taking my order talked over me and cut me off while ordering. So Rude that I did not complete my order. Instead I spent my money elsewhere.
Service: 1
Restaurantji Recommends
It's coffee
Atmosphere: 4
Food: 4
Service: 4
The store was great!! I ordered on my app and picked up in the drive through. My drink was perfect and the egg bites were delicious and hot. The service was great and the employees were friendly. The store was clean. Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites
☕️ nice one
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: Yes
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Cheese Danish, Iced Caramel Macchiato, Everything Bagel with Cream Cheese
Food was good
Atmosphere: 5
Food: 5
Service: 5
I’ve visited this store countless times, but here in the last year the quality of customer service has declined tremendously. My last 3 visits in particular have been disappointing to the point of contacting Starbucks customer service. I’ve had to have my drinks remade every time and have come into the store inquiring about the quality of drinks. That’s time consuming when you’re driving through and also embarrassing to come in asking for a remake in front of staff you know are going to be upset about it…therefore receiving another beverage that’s incorrect.
Please, please try to do better by the customer and their experience. Sometimes these drinks are a make or break it for the customers day…
Atmosphere: 1
Service: 1
Loading...