Starbucks

5610 Brainerd Rd, Chattanooga
(423) 499-9042

Recent Reviews

Sort by
LaMonte' Solomon

This location has good customer service & food/beverages. Only room for improvement is there needs to be more of an emphasis on LOBBY CLEANLINESS. Cleaning crumbs off of empty tables and seats isn’t ideal.

Atmosphere: 5

Food: 5

Service: 5

Niar Queso

I HATE THIS STARBUCKS ! The parking lot is so compacted ! The line goes everywhere don’t even know where the drive thru starts , YALL TAKE FOREVER ! The customers are like some type of starbucks cult warriors they are so entitled it’s just a mess , BACK TO DUNKIN I GO !!!

Atmosphere: 1

Food: 1

Service: 1

Tirsa G

I wouldn’t say they are the best nor the worse. They do be taking a long time usually. Also tall man with glasses sometimes rude at the speaker.

Atmosphere: 4

Food: 4

Service: 4

Dimple Merrill

ANDREW was awesome! I made a lil mistake with my order and he was so quick to fix it and have us pull forward as he did! We didn’t talk much but I very much so appreciate his thoroughness to help and take care of us especially since this is my go-to location! Thank you Andrew (:

Atmosphere: 4

Food: 4

Service: 5

Steven Rudolph

Slow service, bad service, expensive service

Atmosphere: 4

Food: 3

Service: 5

icecoldchambers

Got a coffee there that tasted funky they may need to clean there machine better the guy in the window did not look happy

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Iced Caramel Macchiato

STEPHEN MARLOVITS

Rude employees that wouldn’t let me use the bathroom even though I had just gone through the drive thru. I was told that they were for inside customers only.

Service: 1

As San

It's very nice to be there. The smell of coffee is exquisite.. the service is good

Atmosphere: 4

Food: 3

Service: 4

Jeff Jones

Over priced

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Sausage & Egg Wrap

Cleatus Garner

Went there to place an order at the drive through today around 10:30. The person taking my order talked over me and cut me off while ordering. So Rude that I did not complete my order. Instead I spent my money elsewhere.

Service: 1

Michael Jenkins

It's coffee

Atmosphere: 4

Food: 4

Service: 4

Elizabeth Tuck

The store was great!! I ordered on my app and picked up in the drive through. My drink was perfect and the egg bites were delicious and hot. The service was great and the employees were friendly. The store was clean. Thanks!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kale & Mushroom Egg Bites

Dylan Murphy

☕️ nice one

Vegetarian options: Yes

Dietary restrictions: Yes

Parking: Yes

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwiches, Cheese Danish, Iced Caramel Macchiato, Everything Bagel with Cream Cheese

dale briggs footage Whitewater Canoeist

Food was good

Atmosphere: 5

Food: 5

Service: 5

Erica Renee

I’ve visited this store countless times, but here in the last year the quality of customer service has declined tremendously. My last 3 visits in particular have been disappointing to the point of contacting Starbucks customer service. I’ve had to have my drinks remade every time and have come into the store inquiring about the quality of drinks. That’s time consuming when you’re driving through and also embarrassing to come in asking for a remake in front of staff you know are going to be upset about it…therefore receiving another beverage that’s incorrect.
Please, please try to do better by the customer and their experience. Sometimes these drinks are a make or break it for the customers day…

Atmosphere: 1

Service: 1

Loading...