Starbucks
5238 TN-153, Hixson
(423) 875-8313
Recent Reviews
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Coffee is good but the older gentleman who works the window could use some customer service training.
Service: 2
They are some of the laziest people I have ever seen.
Atmosphere: 1
Food: 1
Service: 2
Customer service is always excellent!
Atmosphere: 5
Food: 5
Service: 5
3 - average
The coffee was very good. The selection was very good. They were able to make me all hot chocolate mocha.
Atmosphere: 2
Food: 4
Service: 3
Very cozy environment and friendly service
Atmosphere: 5
Food: 5
Service: 5
Very nice staff. I always trust their coffee.
Atmosphere: 5
Food: 5
Service: 5
Very fast and helpful
Great customer service, my fav cold brew..
Atmosphere: 4
Food: 5
Service: 5
Jay & Ash were both so helpful and kind! Thank you for the recommendation & your high energy!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Rarely have anything in stock, always out of oatmilk. The sign was not working so I couldn't even read the menu. The older woman working the drive threw in the mornings is rude. Rarely have I had a nice experience here.
Atmosphere: 1
Food: 2
Service: 1
I wrote a bad review about a Starbucks in the Atlanta area some time ago, but I have to also report good service where I get it.
This is by far the best and the friendliest Starbucks I've been to. Right from the store manager Jay to all the baristas, they know your name, they're happy to crack jokes, they know what you want ahead of time and ask you if that's what you want.. they make you feel welcome.
Kudos to this team. They make you want to keep coming back
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive-through. Asked for two Venti Iced caramel macchiatos with an extra shot of espresso but in a trenta cup so that I still have the normal proportions of milk - yes I’m aware that leaves space in the cup and it gets more ice. Jay informed me that he’s not going to do that - because espresso drinks cannot go into a Trenta cup. 🤦🏼♀️ I told him that I order it that way elsewhere when I need extra caffeine and it’s never been a problem and he said well I’m not going to do it - it’s against the rules - but I can do everything else you asked for. I would’ve paid the the larger cup just like I paid extra for the shots although it’s not going to be full - I just wanted the same amount of milk with more coffee so it doesn’t taste like straight espresso. Needless to say these are what I got for $28.63 (with my whole order) they can’t even fill the Venti cups to the top that I paid for. 🤦🏼♀️ . Won’t go to this location again - drink that’s too strong now - a cup is what 10 cents. Come on y’all - I didn’t ask for something free - only what I PAID for . What if I had brought in my own larger cup? Is that against the rules too?
Atmosphere: 1
Food: 2
Service: 1
Love Starbucks everywhere! This one has very friendly staff, great service, and clean restrooms. I work remotely and often go when I need a quiet place to do computer work. I often meet students here.
Atmosphere: 5
Food: 5
Service: 5
Love the coffee but meh at the people. For whatever reason Starbucks tends to hire a certain type of people. It’s very unbecoming and meh. But I do love the coffee so they get over on me.
Atmosphere: 5
Food: 5
Service: 5
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