Starbucks

5604 Hixson Pike, Hixson
(423) 842-3500

Recent Reviews

Thomas Dodd

Over priced for bad

Atmosphere: 3

Food: 2

Service: 3

Lora

Service was amazing as usual. I had the pineapple passion fruit lemonade and added Mango dragon fruit to it. One of my favorite drinks so far.

Atmosphere: 5

Food: 5

Service: 5

Vickie Lamantia

Caramel Ribbon Crunch extra extra Caramel and extra crunch. I love this drink.Parking: Went through drive thruKid-friendliness: YesWheelchair accessibility: Yes

Ethan Albright

Christmas Eve - Says “closes at 5:30” and they close at 5. Yep, I’m a Scrooge because the girl behind the counter has the audacity to tell me “sorry, we’re closed.” Guess what, be miserable like the rest of us and make my coffee. Suck one Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Kimberly Hamill

Most amazing staff! Always gets my order perfect! They all are friendly and welcoming! Taylor greets me by name! This is the only Starbucks I will go to, I absolutely love it there!

Atmosphere: 5

Food: 5

Service: 5

D W

Big standard Starbucks.

Atmosphere: 2

Food: 3

Service: 4

Kristie Howard

I have never had a bad experience with Starbucks… but, this location needs to do a better job when hiring employees. There was a bunch of kids running the store this morning. They had two costumers in the drive through and it took almost 30 minutes to get our order. Both coffees and the breakfast sandwich was extremely cold… we ordered hot coffee. The car in front of us was going off on the young girls running the window… so we were not the only disappointed costumer. They were literally playing around and goofing off inside the restaurant instead of taking care of the costumer. This was the worse but, first bad service I have ever had at Starbucks.

Food: 1

Service: 1

joi lynn davis

They make a special drink for my elderly mom everytime we come in and no complaints!

Atmosphere: 4

Food: 4

Service: 5

Patrick Dills

Great place for a snack

Levon Lau

I was told I had to make a purchase to get a cup of water.This has been the only Starbucks that has provided free water to its customers. Absurd.

Mark Wilson

Way to much for what you get.

Atmosphere: 1

Food: 1

Service: 4

Sinister

Great place for a snack

Jacque Gori

I think they need to learn how to measure. I have now watched a barista add water to my refresher 6-7 times because she didn’t add enough of the other liquids. She does it just to top off the drink. Then of course it has less flavor. :-(

Jb Swafford

Excellent service and products. Fast and friendly.

Heather Miller

This review comes after almost 1 year worth of experiences.When I had the first bad morning of barista service, I convinced myself it was my fault. But now, after umpteen more poor service experiences among several staff members, this Starbucks truly has a customer service issue.I stopped here 2-3x per week in the past. Now, I maybe stop in once per month - purely because of the customer service. I go out of my way to another location.The best way I can describe my experiences is that the baristas team themselves like a high school clique and any customer is not in their clique. Therefore, they are treated with subpar demeanor. The female who appears to be the team lead seems as if she makes certain customers out to be villains, who the other staff members then recognize and treat accordingly.Excuses are rampant, snarky comments exist where they shouldn’t, and the product isn’t even worth the hassle.This location is in large need of talent development and customer service training.

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