Steak 'n Shake

2296 Gunbarrel Rd, Chattanooga
(423) 892-2993

Recent Reviews

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darin eskry

I order from the drive-thru every week with my kids. I ordered hot dogs with just cheese on them and they had ketchup,mustard,pickle, and cheese on them. In what world does a plain hotdog with cheese on it have ketchup and mustard and pickle. For how expensive this meal was I'm beyond disappointed and will never come back. Please shape up your employees too. They are all rude except the servers that you get with dine-in.

Atmosphere: 3

Food: 1

Service: 1

John McClellan

I haven’t sat down for a meal in steak ‘n Shake in many years. The food was delicious the fries cooked in the beef tallow are amazing. The milkshake is one of the best, service was friendly and it was a great value so I definitely recommend it.

Atmosphere: 4

Food: 5

Service: 5

Carter Jones

Big long hair in fries

Atmosphere: 1

Food: 1

Service: 1

Steve Mayes

Food and servicecwere great!

Atmosphere: 5

Food: 5

Service: 5

Angela Owens

Everytime I've been there the staff is always so pleasant . They smile which is very rare these days and very courteous. Great job.

Atmosphere: 4

Food: 4

Service: 5

D Hatch

Food was good. It was hot & relatively quick. The place was slammed & our order was correct. Service was polite.

Atmosphere: 4

Food: 4

Service: 5

Darlene Johnson

The building is dire need of remodel. There is mold on the ceiling, rat droppings along the windows. It was in bad shape. Food was good, but whoever owns this they need to do some updates and fix the thermostat it is broken too.

Atmosphere: 3

Food: 4

Service: 4

Becky Renko

It was super yummy, the shakes were perfect and I loved the burger!

Atmosphere: 5

Food: 5

Service: 5

De French

Ms Wolfe and the very nice young gentleman were super friendly helpful and went out of their way for me. I left with a super great feeling that we still have amazing people that are making this world a better place for us! I will remember this place!
Thank you very much!

Atmosphere: 5

Food: 5

Service: 5

Nick Berryman

I wish I could comment on the food but I have been waiting 35 minutes for my mobile pick up
order that said it would be 3-6 minutes and still haven’t received it.

***** Update
Finally got the food after 45 minutes - though I had to ask for it again for the third time.

I am sure the food was great when it was cooked but is cold and soggy now.

Atmosphere: 2

Food: 2

Service: 2

MRNYM ll

Thanks for missing my fries. Last time going I see why they have 3.9 stars. So disappointed…………

Atmosphere: 1

Food: 1

Service: 1

A Google User

i really love this place :)

Atmosphere: 5

Food: 5

Service: 5

Moto_life

Food is good but still think it’s bullshit that I order a double cheeseburger and it’s still thinner then a regular cheeseburger at McDonalds. Kinda a ripoff if you ask me . No one like to pay more for less

Atmosphere: 3

Food: 2

Service: 1

Lastasha Hollingshed

Everything was great

Atmosphere: 5

Food: 5

Service: 5

Rondal Rogers

They no longer seat you or take your orders and don't bring the food to you. Such a waste of a good place to eat.

Atmosphere: 1

Food: 3

Service: 1

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