The cashier working drive through was amazing and genuinely nice and happy. The food was on point as always.
Food: 5
Service: 5
Lost Inamerica
Straight up for RFK'n
Atmosphere: 1
Food: 1
Service: 1
Ruth Imberger
The new oil that they cooked the fries in is so good. You can taste the difference. Much healthier. Love my visit today. Magie was very professional and the counter and she made our day. Looking forward to my next visit. Ms.
Atmosphere: 5
Food: 5
Service: 5
Johanna Koeppen
I pulled up to the drive thru at 10:55 am. Employees were sitting out back, smoking. Not a problem with that. One of the employees should over that they don't open til 11, to which I replied, "No problem. That's only 5 min." That employee seemed put out that I was willing to sit at the drive thru and wait. Seriously, If I cannot wait 5 min, I need to pack my own lunch.
Service: 1
Pam Vias
Great for a quick lunch or early dinner. Decent menu selections and reasonable pricing.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Patty Melt Sandwich and Fries, French Fries
Matouš Hýbl
Fast service, nice vibe, plenty of space. I wish I bought more fries cause those were good.
Wheelchair accessibility: Doesn't have automatic doors, but otherwise accessible, in my humble opinion.
Atmosphere: 5
Food: 5
Service: 5
Snapper One
Friendly service and great burgers, fries and shakes. By the way, the new beef tallow oil is wonderful. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Lisa Curtis
Went through drive thru
Atmosphere: 5
Food: 5
Service: 5
Jason B
The burgers were decent, and the kids’ meals were well-priced for what you get. However, the experience was dampened by one employee shouting at customers when their orders were ready—startling people in the process. I’m not sure if he was trying to be funny or if he thought it was entertaining, but yelling at the top of his lungs in a thunderous voice didn’t come across as comedic. It made for an uncomfortable dining experience and wasn’t the best display of customer service.
Purchased 2 Frisco melts and they both were nasty. So greasy we could not eat them. Garbage food. Never go there!!!
Food: 1
Jason Stephens
I loved it. I was craving this all day, so we went for lunch. And it was everything I desired.
Atmosphere: 5
Food: 5
Service: 5
Nick Santucci
Wow, I cannot stress enough how much I do NOT recommend this place. Do NOT go here! There's a Sonic 5 minutes down the road.
I recently had an appalling experience trying out this Steak 'n Shake. At 10pm in the evening, I placed an order at the drive-thru, which included 2 entrees, 2 shakes, and a side, totaling about $40. Despite being the only customer in line at the time, the employee at the speaker seemed very unhappy to take my order, which was not a good start.
After waiting for our food, we were hastily handed several closed bags and two drinks before being rushed out of the line with a curt "good night". Upon pulling forward, we discovered that our shakes were missing from the order. We had to go through the drive-thru line again, which had now accumulated several cars, and wait an additional 15 minutes just to reach the window. To make matters worse, when we finally received our shakes, they were the wrong ones. I politely pointed out the mistake, only to be met with a death stare from the employee at the window. She grudgingly took back one of the incorrect shakes and promised to remake the right one.
In total, we wasted 30 minutes of our evening for $40 worth of "fast" food. To top it off, the burgers were dry and flavorless, and the fries arrived stale, cold, and unsalted. Based on this experience, I can confidently say that this Steak 'n Shake location is the least recommended restaurant in Chattanooga. The service was apathetic at best and rude at worst, and the food quality was extremely poor. PLEASE Save your time and money by going elsewhere for a better experience.
👎👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
LadyJaz W
Our food was good and fresh. The wait wasn't bad either.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Cheese
Brad Lee
Good burgers and shakes but service and cleanliness could be better. Seems like they just need a little more help.
Always good
Atmosphere: 4
Food: 4
Service: 4
The cashier working drive through was amazing and genuinely nice and happy. The food was on point as always.
Food: 5
Service: 5
Straight up for RFK'n
Atmosphere: 1
Food: 1
Service: 1
The new oil that they cooked the fries in is so good. You can taste the difference. Much healthier. Love my visit today. Magie was very professional and the counter and she made our day. Looking forward to my next visit. Ms.
Atmosphere: 5
Food: 5
Service: 5
I pulled up to the drive thru at 10:55 am. Employees were sitting out back, smoking. Not a problem with that. One of the employees should over that they don't open til 11, to which I replied, "No problem. That's only 5 min." That employee seemed put out that I was willing to sit at the drive thru and wait. Seriously, If I cannot wait 5 min, I need to pack my own lunch.
Service: 1
Great for a quick lunch or early dinner. Decent menu selections and reasonable pricing.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Patty Melt Sandwich and Fries, French Fries
Fast service, nice vibe, plenty of space. I wish I bought more fries cause those were good.
Wheelchair accessibility: Doesn't have automatic doors, but otherwise accessible, in my humble opinion.
Atmosphere: 5
Food: 5
Service: 5
Friendly service and great burgers, fries and shakes. By the way, the new beef tallow oil is wonderful. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru
Atmosphere: 5
Food: 5
Service: 5
The burgers were decent, and the kids’ meals were well-priced for what you get. However, the experience was dampened by one employee shouting at customers when their orders were ready—startling people in the process. I’m not sure if he was trying to be funny or if he thought it was entertaining, but yelling at the top of his lungs in a thunderous voice didn’t come across as comedic. It made for an uncomfortable dining experience and wasn’t the best display of customer service.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Purchased 2 Frisco melts and they both were nasty. So greasy we could not eat them.
Garbage food. Never go there!!!
Food: 1
I loved it. I was craving this all day, so we went for lunch. And it was everything I desired.
Atmosphere: 5
Food: 5
Service: 5
Wow, I cannot stress enough how much I do NOT recommend this place. Do NOT go here! There's a Sonic 5 minutes down the road.
I recently had an appalling experience trying out this Steak 'n Shake. At 10pm in the evening, I placed an order at the drive-thru, which included 2 entrees, 2 shakes, and a side, totaling about $40. Despite being the only customer in line at the time, the employee at the speaker seemed very unhappy to take my order, which was not a good start.
After waiting for our food, we were hastily handed several closed bags and two drinks before being rushed out of the line with a curt "good night". Upon pulling forward, we discovered that our shakes were missing from the order. We had to go through the drive-thru line again, which had now accumulated several cars, and wait an additional 15 minutes just to reach the window. To make matters worse, when we finally received our shakes, they were the wrong ones. I politely pointed out the mistake, only to be met with a death stare from the employee at the window. She grudgingly took back one of the incorrect shakes and promised to remake the right one.
In total, we wasted 30 minutes of our evening for $40 worth of "fast" food. To top it off, the burgers were dry and flavorless, and the fries arrived stale, cold, and unsalted. Based on this experience, I can confidently say that this Steak 'n Shake location is the least recommended restaurant in Chattanooga. The service was apathetic at best and rude at worst, and the food quality was extremely poor. PLEASE Save your time and money by going elsewhere for a better experience.
👎👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Our food was good and fresh. The wait wasn't bad either.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Cheese
Good burgers and shakes but service and cleanliness could be better. Seems like they just need a little more help.
Atmosphere: 4
Food: 4
Service: 2
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