Recommended dishes: B L T, Sandwich, Grilled Chicken, Cookies, Oven Roasted Turkey, Steak & Cheese
Jenna Banzhaf
When I went through the drive thru to pick up my order (10/1/24), the man on the headset was very kind and patient. Unfortunately when I got to the window, the manager, Stenna, was extremely rude to me for no reason, spoke to me very unprofessionally and treated me as if I was an inconvenience to them. I arrived 10 min early for my pickup order but I stated I would pull back around at the order screen with no problem. She doesn’t belong in management at all. I am a general manager myself and would never treat a paying customer with such disrespect. I’ve never written a review before but I had to share my experience. Very unfortunate.
Service: 1
Shane Squires
This subway is always the best! Angelina and Stena are great!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Parker
The employees were great. Very friendly and courteous
I go to this store a lot, until today… never again. I went through the drive-thru and had to tell the little girl taking my order that I did not want steak, I wanted ham. I get home and look at my sandwich and there’s only 1 piece of ham on there! 1 piece! Talk about being mad, I was mad. I’ll never go there again!!! Save your money people and go where you actually get what you pay for.
Food: 1
Service: 1
Kendra Pounds
Just thought you would want to know Madeline does not belong in food service she was very unprofessional I believe it was the color of our skin. I will be reaching out to corporate office about her. We are regularly customers of your establishment and have never been treated this way. Something needs to be done about this. She only served the white guest. If subway is going to have racism at their restaurant we definitely have a law suit
Ordered a sweet onion chicken teriyaki through the online service to pick up on my lunch break so I could back to work quickly and eat. When I opened my sandwich it was not cut as I requested, it had a small amount of chicken. I don't know if they were busy or what because there were zero cars in the parking lot, but they put the steak for Philly cheese steaks on the sandwhich! Why??? Did they run out of chicken? If so, could they not ask if I wanted a different protein? I don't eat cow and I had to give my sandwhich to my coworker and go back to work only eating the chips. Never going back.
Dorcas Aleah Wright
I walked into the store. I was not greeted. But a young guy came up and asked me. What would I like? Then I told him what kind of bread that I would like and he got it. One of the other guys that was in the store, picked up a piece of bread off the floor with gloves on and threw it in the garbage. Then he turned around to grab my bread that the other guy has sat down and was beginning to cut it. Changing gloves did he wash his hands. I stopped the guy and they all looked at me like I was funny and crazy and told him. You did not take your gloves off before you touch my bread . They both just looked at me. I stopped him and told him that’s OK. I walked out. The manager came up never said anything and all they said was thank you. Have a good day. I don’t understand why this store is still in business when they have gotten so many low reviews , they need to teach or teach them how to make food and deal with food and take caution on what they’re doing.
Every time I have gone there Thur drive thur it's a wait and they are always rude and mgr is the rudest of all and I just went and got a footlong on white subway club with mustard, tomatoes, pickles and ate half of it and at 3:30a in the morning woke up very sick throwing up with food poisoning and had to miss two days of work because of it and have tried to call and the phone rings several times and someone picks up and hangs up every time and I was trying to let them know about checking their club meat and so I am so tired of the rude treatment by all the staff there and the sad thing is they are not that busy when I go through the drive thur and I try to be nice when they are busy and only one or two people are working but this is when they are slow and several working ..... I am trying to call the higher up and report because nobody should go through that kind of treatment every time you go to the place and I am praying nobody else gets as sick as I have been from it because I am still not up to speedy yet from it ...If they don't answer soon to give me info I need guess I will be letting my lawyer take care of it ...So heads up check your food before you eat and make sure it's is not spoiled....God sees all and Don't Like Ugly !!!
Atmosphere: 1
Food: 1
Service: 1
Latoya Gurley
I went thru drive thru , and was told that the system was down to wait, then once I started to make my order I was told that they was out of onions, I replied that I didn’t want the sandwich, the worker responded ok you can drive off as I found very rude and I feel that it should’ve been mentioned to me that they was out of onion before I even started making my order. The worker was very very rude and I will never spend a dime at this location again ?
Service: 1
Shane Bo
for other customers' awareness, if you order thru the app, they can be out of items. The store refused to refund me the item not received, they instructed me to use the app to request a refund. there is no way to accomplish this easily on the app. I won't be ordering from this store anymore since they do not care about the customer experience
Atmosphere: 1
Food: 1
Service: 1
Stephanie Anderson
I didn't get all of what i ask ?
Atmosphere: 4
Food: 5
Service: 4
Shane Searcey
for other customers' awareness, if you order thru the app, they can be out of items. The store refused to refund me the item not received, they instructed me to use the app to request a refund. there is no way to accomplish this easily on the app. I won't be ordering from this store anymore since they do not care about the customer experience
Very friendly staff
Atmosphere: 4
Food: 4
Service: 4
Food was great but the service was a little slow.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: B L T, Sandwich, Grilled Chicken, Cookies, Oven Roasted Turkey, Steak & Cheese
When I went through the drive thru to pick up my order (10/1/24), the man on the headset was very kind and patient. Unfortunately when I got to the window, the manager, Stenna, was extremely rude to me for no reason, spoke to me very unprofessionally and treated me as if I was an inconvenience to them. I arrived 10 min early for my pickup order but I stated I would pull back around at the order screen with no problem. She doesn’t belong in management at all. I am a general manager myself and would never treat a paying customer with such disrespect. I’ve never written a review before but I had to share my experience. Very unfortunate.
Service: 1
This subway is always the best! Angelina and Stena are great!
Atmosphere: 5
Food: 5
Service: 5
The employees were great. Very friendly and courteous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Sandwich, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel
I go to this store a lot, until today… never again. I went through the drive-thru and had to tell the little girl taking my order that I did not want steak, I wanted ham. I get home and look at my sandwich and there’s only 1 piece of ham on there! 1 piece! Talk about being mad, I was mad. I’ll never go there again!!! Save your money people and go where you actually get what you pay for.
Food: 1
Service: 1
Just thought you would want to know Madeline does not belong in food service she was very unprofessional I believe it was the color of our skin. I will be reaching out to corporate office about her. We are regularly customers of your establishment and have never been treated this way. Something needs to be done about this. She only served the white guest. If subway is going to have racism at their restaurant we definitely have a law suit
Service: 1
Vegetarian options: Veggi patty or Vegan option
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Veggie Delite
Ordered a sweet onion chicken teriyaki through the online service to pick up on my lunch break so I could back to work quickly and eat. When I opened my sandwich it was not cut as I requested, it had a small amount of chicken. I don't know if they were busy or what because there were zero cars in the parking lot, but they put the steak for Philly cheese steaks on the sandwhich! Why??? Did they run out of chicken? If so, could they not ask if I wanted a different protein? I don't eat cow and I had to give my sandwhich to my coworker and go back to work only eating the chips. Never going back.
I walked into the store. I was not greeted. But a young guy came up and asked me. What would I like? Then I told him what kind of bread that I would like and he got it. One of the other guys that was in the store, picked up a piece of bread off the floor with gloves on and threw it in the garbage. Then he turned around to grab my bread that the other guy has sat down and was beginning to cut it. Changing gloves did he wash his hands. I stopped the guy and they all looked at me like I was funny and crazy and told him. You did not take your gloves off before you touch my bread . They both just looked at me. I stopped him and told him that’s OK. I walked out. The manager came up never said anything and all they said was thank you. Have a good day. I don’t understand why this store is still in business when they have gotten so many low reviews , they need to teach or teach them how to make food and deal with food and take caution on what they’re doing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I have gone there Thur drive thur it's a wait and they are always rude and mgr is the rudest of all and I just went and got a footlong on white subway club with mustard, tomatoes, pickles and ate half of it and at 3:30a in the morning woke up very sick throwing up with food poisoning and had to miss two days of work because of it and have tried to call and the phone rings several times and someone picks up and hangs up every time and I was trying to let them know about checking their club meat and so I am so tired of the rude treatment by all the staff there and the sad thing is they are not that busy when I go through the drive thur and I try to be nice when they are busy and only one or two people are working but this is when they are slow and several working ..... I am trying to call the higher up and report because nobody should go through that kind of treatment every time you go to the place and I am praying nobody else gets as sick as I have been from it because I am still not up to speedy yet from it ...If they don't answer soon to give me info I need guess I will be letting my lawyer take care of it ...So heads up check your food before you eat and make sure it's is not spoiled....God sees all and Don't Like Ugly !!!
Atmosphere: 1
Food: 1
Service: 1
I went thru drive thru , and was told that the system was down to wait, then once I started to make my order I was told that they was out of onions, I replied that I didn’t want the sandwich, the worker responded ok you can drive off as I found very rude and I feel that it should’ve been mentioned to me that they was out of onion before I even started making my order. The worker was very very rude and I will never spend a dime at this location again ?
Service: 1
for other customers' awareness, if you order thru the app, they can be out of items. The store refused to refund me the item not received, they instructed me to use the app to request a refund. there is no way to accomplish this easily on the app. I won't be ordering from this store anymore since they do not care about the customer experience
Atmosphere: 1
Food: 1
Service: 1
I didn't get all of what i ask ?
Atmosphere: 4
Food: 5
Service: 4
for other customers' awareness, if you order thru the app, they can be out of items. The store refused to refund me the item not received, they instructed me to use the app to request a refund. there is no way to accomplish this easily on the app. I won't be ordering from this store anymore since they do not care about the customer experience
Atmosphere: 1
Food: 1
Service: 1
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