We constantly order from this restaurant and we are constantly having to go back and get it remade. Once it is remade the sandwich is delicious. But I have filed complaint after complaint and they never care or respond! I am mad cause it is a waste of gas money and it takes forever for us to all be able to eat together. We order about 10-12 subs or more a month. I stated I wanted Italian bread but got her and cheese. I called to complain and ask them to just pay attention to the receipt. I don’t have the time or energy to go back and get it remade. I worked a long day and just want to kick my feet up and eat and relax. When I was explaining this to the gentleman he was acting like he didn’t care. It is just bull.
Atmosphere: 1
Food: 1
Service: 1
Molly Ann
I only go through the drive through here on my way to work. Although the food is good, bread etc, my order is only right 75% of the time so beware... Especially if you HATE black olives! They seem to get ONE in every single sandwich I order! And extra lettuce...forget that, I order it and pay for it I'm sure but it's never there. This is my last ditch place to get food for work if my refrigerator is empty...lol
Food: 4
Service: 3
Elaine Mendoza
I visited last Monday afternoon and the Hispanic lady is incredibly rude and racist. It made me uncomfortable to see how she spoke in a condescending tone to her coworkers and how she yelled at a girl in the kitchen. You’re not building a rocket, you’re building sandwiches. If you weren’t such a horrible and disrespectful person I’m sure your coworkers would perform a lot better. Fix your attitude
Atmosphere: 1
Service: 1
Andrew Danko
Skip it. This location is terrible!
Atmosphere: 2
Food: 1
Service: 2
Shay Eskridge
I won't be ordering from here again. My food was messed up again.
Food: 1
Service: 3
Rumen Pollard
My experience at this Subway location was great. Mark went above and beyond customer service expectations.
Adam Dagen
One of the best subway locations in Chattanooga. I use to work at subway as a teenager so I can hardly stand it, so the only reason I still go is because it’s close and convenient to my work. They have been consistently making my sandwiches properly which is surprising compared to the downtown location where you get a half toasted cold rotisserie chicken sandwich or a gallon of sauce served with a side of rude Attitude.
Sirena Collins
I went there to get lunch with my client who is autistic. The indigenous looking woman who worked there was extremely rude to my client. Then when making our sandwiches, insisted my client go to the back of the line because they assumed we were done ordering and started the next persons order. She had ZERO customer service skills and should not be allowed to take orders. Worst experience I’ve experienced when it has came to food service.
Chris Casey
This location will try and skimp you on your meats. The system said one price for adding turkey, and the lady hit it an extra 2 times because the price “didn’t look right”. Also I got a foot long steak and it had what I get on a 6inch at other locations.
Atmosphere: 3
Food: 3
Service: 3
Andrea Watt
The food was delicious I would go there again there again
Best fast food place i've ever been to, let alone a subway in the middle of nowhere. Whole place was spotless and this guy was still sweeping the floor? idk if the management has ocd or what, but this place was really nice
Atmosphere: 5
Food: 5
Service: 5
david ellis
I order the breakfast steak and egg sandwich. The artist makes the sandwich. I go to pay which is always $6 and she charges me $8.24. I advise her of the issue she then asked the artist did he put on one scoop or a half scoop. He advises one scoop so she charges me the higher price. I object but she tells me I have to make sure the artist knows it’s a breakfast sandwich. I advise I did that but she argues that it’s my fault. After I leave the line paying the extra she then instructs the artist about the difference. Apparently the customer is supposed to teach the artist on sandwich making. Won’t be going back. Bad customer care. Really bad.
Service: 1
Jennifer Parker
This place is horrible don't waste your money the people are rude and unfriendly and they don't honor their hours
Holley Jordan
Super kind and helpful and bathrooms were really clean!
We constantly order from this restaurant and we are constantly having to go back and get it remade. Once it is remade the sandwich is delicious. But I have filed complaint after complaint and they never care or respond! I am mad cause it is a waste of gas money and it takes forever for us to all be able to eat together. We order about 10-12 subs or more a month. I stated I wanted Italian bread but got her and cheese. I called to complain and ask them to just pay attention to the receipt. I don’t have the time or energy to go back and get it remade. I worked a long day and just want to kick my feet up and eat and relax. When I was explaining this to the gentleman he was acting like he didn’t care. It is just bull.
Atmosphere: 1
Food: 1
Service: 1
I only go through the drive through here on my way to work. Although the food is good, bread etc, my order is only right 75% of the time so beware... Especially if you HATE black olives! They seem to get ONE in every single sandwich I order! And extra lettuce...forget that, I order it and pay for it I'm sure but it's never there. This is my last ditch place to get food for work if my refrigerator is empty...lol
Food: 4
Service: 3
I visited last Monday afternoon and the Hispanic lady is incredibly rude and racist. It made me uncomfortable to see how she spoke in a condescending tone to her coworkers and how she yelled at a girl in the kitchen. You’re not building a rocket, you’re building sandwiches. If you weren’t such a horrible and disrespectful person I’m sure your coworkers would perform a lot better. Fix your attitude
Atmosphere: 1
Service: 1
Skip it. This location is terrible!
Atmosphere: 2
Food: 1
Service: 2
I won't be ordering from here again. My food was messed up again.
Food: 1
Service: 3
My experience at this Subway location was great. Mark went above and beyond customer service expectations.
One of the best subway locations in Chattanooga. I use to work at subway as a teenager so I can hardly stand it, so the only reason I still go is because it’s close and convenient to my work. They have been consistently making my sandwiches properly which is surprising compared to the downtown location where you get a half toasted cold rotisserie chicken sandwich or a gallon of sauce served with a side of rude Attitude.
I went there to get lunch with my client who is autistic. The indigenous looking woman who worked there was extremely rude to my client. Then when making our sandwiches, insisted my client go to the back of the line because they assumed we were done ordering and started the next persons order. She had ZERO customer service skills and should not be allowed to take orders. Worst experience I’ve experienced when it has came to food service.
This location will try and skimp you on your meats. The system said one price for adding turkey, and the lady hit it an extra 2 times because the price “didn’t look right”. Also I got a foot long steak and it had what I get on a 6inch at other locations.
Atmosphere: 3
Food: 3
Service: 3
The food was delicious I would go there again there again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, Subway Club, Chocolate Chip Cookie, Cookies, Subway Footlong Cookie
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Best fast food place i've ever been to, let alone a subway in the middle of nowhere. Whole place was spotless and this guy was still sweeping the floor? idk if the management has ocd or what, but this place was really nice
Atmosphere: 5
Food: 5
Service: 5
I order the breakfast steak and egg sandwich. The artist makes the sandwich. I go to pay which is always $6 and she charges me $8.24. I advise her of the issue she then asked the artist did he put on one scoop or a half scoop. He advises one scoop so she charges me the higher price. I object but she tells me I have to make sure the artist knows it’s a breakfast sandwich. I advise I did that but she argues that it’s my fault. After I leave the line paying the extra she then instructs the artist about the difference. Apparently the customer is supposed to teach the artist on sandwich making. Won’t be going back. Bad customer care. Really bad.
Service: 1
This place is horrible don't waste your money the people are rude and unfriendly and they don't honor their hours
Super kind and helpful and bathrooms were really clean!
Atmosphere: 5
Food: 5
Service: 5
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