The Office At City Cafe
                                901 Carter St, Chattanooga
                                 (423) 634-9191
                            
Recent Reviews
                                                Sort by
                                            
                                            Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Big menu, but that usually just makes it harder for the kitchen to execute all dishes well. I ordered the rather expensive eggs benedict that came with a tough, chewy english muffin that was almost impossible to cut through with a knife. The egg whites were really runny, and the ham was of not very good quality. This disappointment was topped by what seemed to be canned hollandaise sauce. And the home fries probably would have been good if they had been hot. They were just barely lukewarm. Wow, for $13 this was almost criminal. In addition, there was not one single condiment on the table (salt, pepper, ketchup, etc.,) that was not dirty. Which is just disgusting. Customers should not be expected to handle a filthy ketchup bottle or salt shaker. I will not be returning. I hope the hygiene in the kitchen far exceeds the cleanliness of their table settings.
Yikes!! Unhinged host. Rude would be an understatement. Asked to see manager, he claimed to be manager. Highly doubtful. I have eaten here before and had good experiences, but this time things just were terrible. Never again!!
There is no denying this diner offers every kind of cuisine known to man but that’s the problem. When you offer so much you can’t focus on quality. We had five different entrees and none of us enjoyed what we ordered. The staff seemed almost bothered that we were there. It did not have that classic diner experience of friendly servers, great burgers, and yummy shakes. If you do eat here you should probably stick to the pancakes because they are pretty hard to mess up.
Friendly service, good food, great atmosphere. Huge variety of food for everyone, Conveniently located.
Never ate here. The manager yelled at several customers, and staff about people waiting to be seated. Then we were told to leave and wait outside in the 30 degree weather. We comply and go to wait outside and my disabled wife gets yelled at by the manager for moving too slow and the door is open.
We visited based on the TripAdvisor reviews and were very disappointed. The menu is great and the atmosphere is perfect, it's everything else which was lacking. Our orders were incorrect. The fork bent when cutting my waffle. Syrup and coffee refills were only available if we flagged down a staff member when they stuck a toe out into the dining room. I walked in wanting to love the place and left with the desire not to return. I don't know if it was on of day or they depend on their customers being to drunk to notice how bad they're excecuting their mission.
We stopped in for dessert and we were not disappointed! The cakes are delicious!! Our waitress was a great joy and interacted with our kids like a pro.
Huge portions of really good food, very friendly staff. Go early and don't forget dessert. Marble cheesecake is the best i ever had.
Upon entering the restaurant, we were ignored for a seemingly long period of time. The hostess/cashier did not acknowledge us for over 5 minutes. Standing at the sign that said "wait to be seated" near the door was very awkward. That certainly could have been avoided. The food was fantastic and our wait staff did a great job. We both ordered club sandwiches which were tasty and generous portions. The dessert cakes were on display, looked amazing, and there was plenty of variety. But we were too full to try. As we checked out, the same one that ignored us upon entering, was scrolling on her phone and never thanked us or interacted much at all. I truly hope the management takes notice before a bad employee costs them business.
Can’t recommend it and won’t be back. Nine of us from out of town went here for breakfast on a Friday morning because of all of the great reviews here and our hotel recommendation. It was essentially empty, maybe 3-4 other tables filled, so they were able to seat us right away. I got the Irish Eggs Benedict; it was awful. The eggs were not poached correctly, the hollandaise sauce had no flavor and the corned beef hash tasted like it came out of a can i.e., soggy, mushy, gristley and no flavor. Home fries were burnt yet served cold and greasy (not in a good way). I spoke to others and no one rated their food better than “so-so”. On top of this one person’s order was incorrect and was sent back for the breakfast ordered of banana pecan pancakes. Everyone was completely done eating before that person got theirs. It took about 20 mins for them to cook banana pecan pancakes. And I was told that was not good either. To add insult to injury, that super late breakfast was NOT comped; completely unacceptable. Oh and the dust on the ceiling fans was so thick it was caked on; gross.
Restaurantji Recommends
This place was out the door busy, but after I got seated and ordered, each and every server was hustling, except for the one I got, whose head was in the clouds, and totally not with the program. Despite her poor service, the food was very good, and I enjoyed my food. It was literally on of the only restaurants open during the Christmas holidays, and so no wonder were so busy.
Extremely rude cashier we asked a question and she was very rude answering I know they were very busy but no excuse for it Our family ended up leaving and I told her why we were leaving She just said good night starkly As am after thought she said without emotion " sorry about that that, good night" I guess that's what you get when business is good, no need to try and keep customers
Seated quickly, great service, food delicious. Large portions, cooked perfect. Everything was excellent! Price reasonable.
A must if you visit Chattanooga. Service was good, plenty of food and the desserts are well worth the wait!
Great desserts & extensive menu. The staff was friendly and helpful . Not the place to count calories. Just enjoy and walk it off.
Loading...