Wendy's
4704 Rossville Blvd, Chattanooga
(423) 867-1773
Recent Reviews
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Order off app and was the worst. App itself is a whole nother issue but the store had hardly no food, and instead of refunding my entire order. They told the delivery driver they would just "make whatever they had regardless what was ordered". Noone will answer a phone there, and if the rare chance that someone does answer the phone come around, they are rude and unprofessional. Will not order from here and advise all to stay away.
Rudest fast food employees I've ever had the displeasure of being helped by. Half of our order was also wrong.
Bad mngment .... 20 mins at drive thru ...they didn't ever take my order..I drove off never to return again..
When I ordered off of grubhub this store waited till my driver got there to tell her that they were out of nuggets and fries and so we said to just send our drinks, which were Sprite and Lemonade. After our driver left she said that they also did not have any chocolate frostys. When our driver got here we were giving 2 cokes, 2 small fries, 2 vanilla frostys and a chicken sandwich. When I called to tell the store this they left me on the phone for nearly 12 minutes and ignored me.
The food was good but the reason for the 2 star's is because of workers attitude, no smile, no thank you, no come back again, no nothing, I asked if they gave military discount but she just looked at me, if you don't like your job you still need to give it your best or just move on, don't stay and be miserable with what you do.
I stopped today on my way to work I waited 20 minutes before the lady said anything to me on the speaker when she did finally respond I could barely hear her because I think the speaker is broken. I waited another 15 minutes on my food which was a total of 35 minutes putting me 5 minutes late for work if this was fast food I would hate to see slow food.
I have stopped here 4 times in the last month. Not once was anyone available to take my order.The restaurant was open, no one at the window. This place needs new management and employees.
I'm at the point of just not wanting to eat at any Wendy's. The people at this location aren't great, there's always a long wait, and I NEVER get the right order. If I wasn't famished, I'd have skipped this place. Lesson learned.
Man we went through the drive through at 5 30 pm and they were like yeah we’re not serving food lol!!! Like how is that even possible!!! Worst service ever...
Every single time I go to this Wendy's, the lights are on, signs lit bright....yet they either don't answer the intercom or they say their systems are down. I live not far from here, therefore we WOULD be a pretty regular customer, but they truly are the laziest, most unwilling to do their job employees I've ever seen.
Restaurantji Recommends
Employees refused to serve drive through customers and just sat in restaurant for 45 mins
Waited in drive through several minutes before cashier came through intercom saying they were closed. It was 8:20pm. Never known a wendy's to close so early ever. The guy working the window was handing food and other items to a man on a bicycle in front of us so if they were closed it didn't appear so. Also could see two workers playing on there phones in the dining area sitting on the tables.
Just went there for breakfast and I asked for the granola bar.. The lady taking my order said we ain't got that... I asked for the fruit salad, ain't got that either.. I asked for a number one breakfast and had to repeat my order 4 times for her to get it right. They messed up the order. Never go here!
Rude Latino girl at the drive thru window handed me my food I said thank you she rolled her eyes and shut the window on me. I realized she had forgotten something in my order and she would not open the window. The fries and nuggets were old and cold. I have never had a good experience at this location and it should be closed down. It's dirty and so are their attitudes.
Better check your food while sitting at the window!! Some locations are better than others
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