After having two drive thru cashiers “check” our food we trusted our bag contained everything, yes I know shame on us. We get home to our family who is waiting for our dinner and are missing part of order, we drove back from end of Flintstone mind that, to be told they’d make what we were missing but the assistant manager who claimed she was the store manager stated they aren’t allowed to refund. I specifically only asked for a refund for the missing items we had to come back for due to the gas and time required to return for their mess up-again this was refused and the assistant store manager stated she spoke with the GM Samantha and she was told no on the refund as well-despite her being in my view the entire time and her not being on her phone. Apparently there’s not an option to refund for their lack of accuracy? It’s a shame this is how a company wants to handle things and are willing to lose business over employees lack of effort to complete/fix things. We will be reaching out to the GM to see if we get a different answer and if not, go up from there. Double check your food if you do eat here and we wish you a better experience with the assistant manager and staff than what our family received
Atmosphere: 1
Food: 3
Service: 1
Ryan Hixon
They refuse to air condition the dining room. 3rd time this month I have sat here sweating while eating. I called them and asked them to cool it down but never felt a difference.
mike kirksey
Used drive
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich, Wings and Things
Selene Hernandez
You pay more than what you get! Servings are pitiful just
Atmosphere: 3
Food: 2
Service: 4
Shanan West
I ordered 10 tongue torch wings they were so small, dry and hard I could break a window with them. Also there's no way that was tongue torch sauce.. it was the mildest sauce I've ever eaten, what little I found. The two egg rolls I got were good but $21 for it to go in the Garbage is unacceptable ! Never Zaxby's again !!! EVER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Hot Wings, Extra Sauce
Scott Phillips
First time having it. Not bad would return, don't have one in my
Atmosphere: 5
Food: 5
Service: 5
Dacoda Gordy
Very good food and also I love the way this location is playing christen music I give them a ?? up for that I wish every restaurant would play christen
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Zzle Aus
Inflation has hit zaxbys. Tiny 2 bite baby chicken tenders.
Atmosphere: 5
Food: 1
Service: 5
Gabriel Harris
Great food, but wish there was more food came in my Uber eats order for $23.00
Atmosphere: 4
Food: 4
Service: 4
Chris Manning
Look another Zaxby's. This is a fairly new location and the staff was friendly and food was very consistent for Zaxby's. A nice addition to this small town.
Waited 20 minutes for a Bonless Wings Meal @ 11:30 AM. 5 Employees on duty in the kitchen. Check out that Order screen!!8 people decided to wait while 5 others left because of the long wait time.BeWare Doordashers!
Adrianna Serna
I’ve never had an issue at this Zaxby’s location until today. I’m not one to leave reviews, but hopefully this will encourage management to train employees on how to properly run a double drive thru. I sat in the drive thru line and they took 3 orders from the other side after I had already been sitting there waiting at the speaker. I pulled around and went inside to order. It was pretty chaotic inside. I totally understand being short staffed and the service being slow but I still feel that’s not an excuse to skip over someone multiple times.
Atmosphere: 3
Food: 4
Service: 2
Bruce
Love that new chicken philly!
Atmosphere: 5
Food: 5
Service: 5
Linda Hughes
Food was tasty but ended up with a mild case of food poisoning.
After having two drive thru cashiers “check” our food we trusted our bag contained everything, yes I know shame on us. We get home to our family who is waiting for our dinner and are missing part of order, we drove back from end of Flintstone mind that, to be told they’d make what we were missing but the assistant manager who claimed she was the store manager stated they aren’t allowed to refund. I specifically only asked for a refund for the missing items we had to come back for due to the gas and time required to return for their mess up-again this was refused and the assistant store manager stated she spoke with the GM Samantha and she was told no on the refund as well-despite her being in my view the entire time and her not being on her phone. Apparently there’s not an option to refund for their lack of accuracy? It’s a shame this is how a company wants to handle things and are willing to lose business over employees lack of effort to complete/fix things. We will be reaching out to the GM to see if we get a different answer and if not, go up from there. Double check your food if you do eat here and we wish you a better experience with the assistant manager and staff than what our family received
Atmosphere: 1
Food: 3
Service: 1
They refuse to air condition the dining room. 3rd time this month I have sat here sweating while eating. I called them and asked them to cool it down but never felt a difference.
Used drive
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich, Wings and Things
You pay more than what you get! Servings are pitiful just
Atmosphere: 3
Food: 2
Service: 4
I ordered 10 tongue torch wings they were so small, dry and hard I could break a window with them. Also there's no way that was tongue torch sauce.. it was the mildest sauce I've ever eaten, what little I found. The two egg rolls I got were good but $21 for it to go in the Garbage is unacceptable ! Never Zaxby's again !!! EVER!!!!!
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Hot Wings, Extra Sauce
First time having it. Not bad would return, don't have one in my
Atmosphere: 5
Food: 5
Service: 5
Very good food and also I love the way this location is playing christen music I give them a ?? up for that I wish every restaurant would play christen
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Inflation has hit zaxbys. Tiny 2 bite baby chicken tenders.
Atmosphere: 5
Food: 1
Service: 5
Great food, but wish there was more food came in my Uber eats order for $23.00
Atmosphere: 4
Food: 4
Service: 4
Look another Zaxby's. This is a fairly new location and the staff was friendly and food was very consistent for Zaxby's. A nice addition to this small town.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Waited 20 minutes for a Bonless Wings Meal @ 11:30 AM. 5 Employees on duty in the kitchen. Check out that Order screen!!8 people decided to wait while 5 others left because of the long wait time.BeWare Doordashers!
I’ve never had an issue at this Zaxby’s location until today. I’m not one to leave reviews, but hopefully this will encourage management to train employees on how to properly run a double drive thru. I sat in the drive thru line and they took 3 orders from the other side after I had already been sitting there waiting at the speaker. I pulled around and went inside to order. It was pretty chaotic inside. I totally understand being short staffed and the service being slow but I still feel that’s not an excuse to skip over someone multiple times.
Atmosphere: 3
Food: 4
Service: 2
Love that new chicken philly!
Atmosphere: 5
Food: 5
Service: 5
Food was tasty but ended up with a mild case of food poisoning.
Atmosphere: 4
Food: 2
Service: 4
Was ok. Nothing exceptional about the place.
Atmosphere: 3
Food: 3
Service: 3