We decided to switch it up tonight and try somewhere new. Would have been very good if it didn’t take so long to get it and it was actually hot instead of room temperature.
Food: 2
Service: 3
Peter Schichtel
The person who took our order did not greet us. She was very rude and impatient.
Atmosphere: 1
Food: 3
Service: 1
chris foose
Terrible we ordered at 638 pm my pizza got here at 810 pm and was cold like not even like warm I understand you get busy on a Saturday but I feel like there’s really no excuse for that timing on top of a cold pizza.
Food: 1
Service: 1
Linda
Update: the manager contacted me and apologized. They also resent my order for any day of my choosing. Customer service was great. And the food was awesome as always.
They got 1 star because the food is good IF it actually shows up. It has been over to hours ( not the first time either) on a Tuesday and our food still wasn’t delivered. Called a few times and the lady was extremely rude and kept telling me our food was on its way, just around the corner. Then she wouldn’t even answer the phone or put me straight on hold! Honestly I was just calling for a refund because I didn’t pay $67 to pop in a frozen pizza!
Atmosphere: 4
Food: 5
Service: 4
Jen Thuell
The manager on duty was excellent thank you for everything
They are short staffed but not short on service everything was excellent thank you So if you need a job and you're in the area please go apply
Atmosphere: 5
Food: 5
Service: 5
Amanda Hernandez
food is great but the lady named Karen is rude with an attitude every time I come in
Food: 1
Kyïa
Me and my boyfriend called prior to them closing to make sure we could still order and “Jeremy” said “If we could be there in 15 before they close we would be okay” as we’re pulling up right on time my boyfriend walks in to get the pizza and he proceeds to tell him they just turned off the ovens, Something he could’ve said over the phone instead of us rushing over so we weren’t causing them to be there later than they wanted to be. He has an attitude when I called him out on his bs and I proceeded to walk out. Would not recommend.
Atmosphere: 1
Service: 1
15 & 30 Financial Literacy
I ordered a pizza to be delivered. They said it would be 45 minutes I called an hour and 15 minutes later inquiring about my order on 8/17/2024, The manager on staff was rude and nasty when I simply asked about the delay. He cancelled my order. This is the second time this happened with this location. I asked for the manager, he said he was the manager and sis not give me his name. If the order was for myself, I wouldn’t mind so much but the order was for a kids.
Tony Hodge
Very average/sub par pizza.
Atmosphere: 2
Food: 2
Service: 3
BRUHHZINSKI
First time eating from here, workers were very upset/ rude at the fact that Uber eats and door dash workers were asking where the pick ups were. Back story apparently the system was and still is down, there was no indication that the system was on their website nor the delivery service apps.
I’d say get rid of the workers there since obviously they have no customer service experience (18JUL24 around 1900hrs). Alternatively hire new workers that have customer service experience.
The manager should consider having a sign for the restaurant and a notification on the website to inform customers that the food delivery service doesn’t work. Then also contact DoorDash and Uber eats to report the issue.
First time eating from here, workers were very upset/ rude at the fact that Uber eats and door dash workers were asking where the pick ups were. Back story apparently the system was and still is down, there was no indication that the system was on their website nor the delivery service apps.
I’d say get rid of the workers there since obviously they have no customer service experience (18JUL24 around 1900hrs). Alternatively hire new workers that have customer service experience.
The manager should consider having a sign for the restaurant and a notification on the website to inform customers that the food delivery service doesn’t work. Then also contact DoorDash and Uber eats to report the issue.
Atmosphere: 1
Food: 5
Service: 1
Robert Stephenson
For the best pizza in town we call Jets the Detroit Pizza is to die for
Atmosphere: 5
Food: 5
Service: 5
Jason Crowell
It's very expensive here, but the food is good. The people really nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ross Harnevious
A unique set of circumstances and some unfortunate issues with the app led me to not getting food here today. I will eventually make it back
We decided to switch it up tonight and try somewhere new. Would have been very good if it didn’t take so long to get it and it was actually hot instead of room temperature.
Food: 2
Service: 3
The person who took our order did not greet us. She was very rude and impatient.
Atmosphere: 1
Food: 3
Service: 1
Terrible we ordered at 638 pm my pizza got here at 810 pm and was cold like not even like warm I understand you get busy on a Saturday but I feel like there’s really no excuse for that timing on top of a cold pizza.
Food: 1
Service: 1
Update: the manager contacted me and apologized. They also resent my order for any day of my choosing. Customer service was great. And the food was awesome as always.
They got 1 star because the food is good IF it actually shows up. It has been over to hours ( not the first time either) on a Tuesday and our food still wasn’t delivered. Called a few times and the lady was extremely rude and kept telling me our food was on its way, just around the corner. Then she wouldn’t even answer the phone or put me straight on hold! Honestly I was just calling for a refund because I didn’t pay $67 to pop in a frozen pizza!
Atmosphere: 4
Food: 5
Service: 4
The manager on duty was excellent thank you for everything
They are short staffed but not short on service everything was excellent thank you
So if you need a job and you're in the area please go apply
Atmosphere: 5
Food: 5
Service: 5
food is great but the lady named Karen is rude with an attitude every time I come in
Food: 1
Me and my boyfriend called prior to them closing to make sure we could still order and “Jeremy” said “If we could be there in 15 before they close we would be okay” as we’re pulling up right on time my boyfriend walks in to get the pizza and he proceeds to tell him they just turned off the ovens, Something he could’ve said over the phone instead of us rushing over so we weren’t causing them to be there later than they wanted to be. He has an attitude when I called him out on his bs and I proceeded to walk out. Would not recommend.
Atmosphere: 1
Service: 1
I ordered a pizza to be delivered. They said it would be 45 minutes I called an hour and 15 minutes later inquiring about my order on 8/17/2024, The manager on staff was rude and nasty when I simply asked about the delay. He cancelled my order. This is the second time this happened with this location. I asked for the manager, he said he was the manager and sis not give me his name. If the order was for myself, I wouldn’t mind so much but the order was for a kids.
Very average/sub par pizza.
Atmosphere: 2
Food: 2
Service: 3
First time eating from here, workers were very upset/ rude at the fact that Uber eats and door dash workers were asking where the pick ups were. Back story apparently the system was and still is down, there was no indication that the system was on their website nor the delivery service apps.
I’d say get rid of the workers there since obviously they have no customer service experience (18JUL24 around 1900hrs). Alternatively hire new workers that have customer service experience.
The manager should consider having a sign for the restaurant and a notification on the website to inform customers that the food delivery service doesn’t work. Then also contact DoorDash and Uber eats to report the issue.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
First time eating from here, workers were very upset/ rude at the fact that Uber eats and door dash workers were asking where the pick ups were. Back story apparently the system was and still is down, there was no indication that the system was on their website nor the delivery service apps.
I’d say get rid of the workers there since obviously they have no customer service experience (18JUL24 around 1900hrs). Alternatively hire new workers that have customer service experience.
The manager should consider having a sign for the restaurant and a notification on the website to inform customers that the food delivery service doesn’t work. Then also contact DoorDash and Uber eats to report the issue.
Atmosphere: 1
Food: 5
Service: 1
For the best pizza in town we call Jets the Detroit Pizza is to die for
Atmosphere: 5
Food: 5
Service: 5
It's very expensive here, but the food is good. The people really nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
A unique set of circumstances and some unfortunate issues with the app led me to not getting food here today. I will eventually make it back
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pizza
Parking: It was a amazing
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
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