Steak 'n Shake

Classic steakburgers... love how thin, but not too thin. And their milkshakes are out of this world! I have to admit... their old side-by-sides were better though!!!

Atmosphere: 3

Food: 4

Service: 5

I do online orders and pick up in drive thru. Always pleasant service and great fresh food!

Food: 5

Service: 5

Haven't been here in years. The burgers was delicious and fries hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

I love Steak ‘n Shake. Well did at least. Third time trying this one and disaster every time. Cold fries terribly dry burger and no accountability. Staff was friendly for the most part. Just be sure to check your order before leaving.

Atmosphere: 4

Food: 1

Service: 2

Phenomenal! Love that beef tallow and waygu beef.

Atmosphere: 5

Food: 5

Service: 5

Burgers feel fresh off the grill!!

Atmosphere: 5

Food: 5

Service: 5

We love to frequent here for shakes. This particular night we waited longer than normal at the drive thru but they are normally pretty fast.

Atmosphere: 5

Food: 5

Service: 4

This is one of my top 3 steak n shakes with my number 1 being in pensacola fl. The food is delicious, atmosphere is awesome, service good but not great. I think the owner or manager is running this place pretty well. This would be a 4.4/5 for me.

Atmosphere: 5

Food: 5

Service: 4

Awesome. Thank you

Atmosphere: 5

Food: 5

Service: 5

Especially the Tesla charger

Atmosphere: 5

Food: 5

Service: 5

Staff was very helpful and friendly. Fries we're overcooked. Bathrooms were not very clean.

Atmosphere: 4

Food: 4

Service: 5

Favorite burger in Clarksville. The tallow fries are perfect. The cooks to the hostess are friendly & great!

Atmosphere: 5

Food: 5

Service: 5

We waited a long time for food and some of the kiosk didn’t work and they didn’t bring out my chili and they forgot the bacon on my burger

Atmosphere: 4

Food: 3

Service: 3

As a new customer to Steak 'n Shake I am not satisfied by the customer service. We asked if it was everything and the lady in the window said I think its everything. That was the first issue so we weren't confident in them for making sure we had all our food. We checked and didn't see our fourth fry and we realized we never got our shake so we came around and we were very polite, they asked what we were missing (mind you our shake was sitting on the counter right in front of the gentleman) we said we are missing a shake and a fry. A lady chimed in from the back saying we got all our food and that we are not missing anything (with an attitude). We said we didn't get the fries for the tenders (not realizing if you get a 2 piece tender kids meal, the fries are in the box because this was our first time going here) and she chimed back in with an attitude again that the fries are in the box and we aren't missing the fries. We said oh ok, we didnt know that. They gave us the shake and left, at that point we got mad and the excitement about trying this place had went away and are very dissatisfied.

Atmosphere: 1

Food: 4

Service: 1

My burger was cold due to all the ketchup and mustard and mayonnaise on the burger. It was running out of the aids of the burger. I bet I used 20 napkins trying to eat the burger. Only ate three bites because it was so nasty. These kids need to take more care when they are working.

Atmosphere: 2

Food: 1