Applebee's Grill + Bar
168 Paul Huff Pkwy NW, Cleveland
(423) 479-4546
Recent Reviews
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Cool.. waitress and good food could not get much better ๐๐๐
Atmosphere: 4
Food: 4
Service: 4
One of the best Applebee's I've been to in a while, fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Well, won't be going back here. We placed our order and waited. The folks around us all had trouble with their orders. When our food finally came they had brought me Cole slaw instead of the broccoli I ordered. While paying for our bill we noticed a lady had brought a puppy into the bar area and the waitresses were taking it and holding it! Then when my waiter brought my change back to me he didn't bring the receipt. From where we were setting we could see him digging through the trash for it.
Excellent service, food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Management and bartenders, waitresses everybody is on point and respectful!! No problems ever
Food was excellent and our service, Sarah was fantastic
Atmosphere: 5
Food: 5
Service: 5
Cleveland, TN location- The guy who seated me pulled my rolled silverware from his back pocket. The floor had food and needed to be cleaned in the area I was in. The table was clean but sticky. Be prepared to have to do 2 steps up to larger seating area. All lower bar seating areas have high tables or seating at the bar. Appetizer spinach and artichoke dip, salsa, chips; some chips tasted stale, salsa very watery, dip was excellent. Food (salmon, steamed broccoli, garlic mashed potatoes) was cooked/tasted perfectly!! Service was excellent!! Tea tasted unsweetened. My waitress said she knew that that is just how they fix it and offered to get me something else or sweetener packets. Reasonable prices compared to other places.
Atmosphere: 3
Food: 5
Service: 5
The waitress did a great job , a group of 20 late , Thanks cooks , managers ๐๐พ
Atmosphere: 5
Food: 5
Service: 5
Super rude service (from the server). Went for my brothers birthday and the server had us waiting over a hour to order our food, yes they were very busy so we were being patient. But the more patient we got, the more our server took other people's orders. We had people sit down after us and they ordered the food, ate the food, and paid for the food all before our servers even came back with our drink orders... When we confronted the server about it, then asked for a new server.. she got really rude and claimed to be "the best server there" .... Long story short we ended up having to go to O'Charley's to eat... The only reason I didn't give it one star, was because the manager came out apologized tried to get us to stay but our minds were already made up to leave. So she ended up giving us a free meal for the next time we come back... Which will be the ONLY reason I go back.
Food has been great the last two times we have been here. Bailey took care of us both times, and she is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiesta Lime Chicken, Bourbon Street Mushroom Swiss Burger, French Onion Soup
Restaurantji Recommends
Sarah our waitress was very nice and knowledgeable. She was very friendly and helpful with any questions that we had about anything. The food was great and hot and fresh. There was not a wait to be seated any. If I'm in the area I'll be going back here again. Was a nice clean restaurant. The silverware and plates and cups were all clean.
Atmosphere: 5
Food: 5
Service: 5
Tried the bourbon street chicken and shrimp. Both were over cooked. Smallest chicken breast I've ever seen. And only 4 tiny shrimp. Plus we waited over 20 mins for our order. Was not busy at all.
Atmosphere: 4
Food: 2
Service: 3
Great servers and food. Always a great time
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bourbon Street Steak, Chicken Tenders, Boneless Wings, Applebee's Boneless Wings Sampler Platter, Classic Cheeseburger with Fries, Shrimp and Fries
I asked the bartender(J.D.) if he had any time because he was so busy and he turns to me and says "...I have all the time in the world." This is what great service feels like. The music was good, the service was good, the food was good, the drinks were good. I'm glad when I work a hard day's work, that I can come to Applebee's and be treated like royalty. This is great place to bring your family, I can't wait for my next visit. This is a team operation that would not be possible without the general manger who has the most energetic, hardworking, mature and hygienic staff. Thank you Aaron.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Boneless Wings
Fair
The food wasn't the greatest. It was cold, portions got smaller.
Im not sure if I'm going back. Now it's 50/50 if I get a good meal for the cost.
Atmosphere: 3
Food: 2
Service: 4
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