Baskin-Robbins

3455 Keith St NW, Cleveland
(423) 479-3170

Recent Reviews

Relaxed Waifu

The worst customer service I've ever had. I think these restaurants forget that doordashers work for them and are also employees. I think they forget that doordashers are also people that grew up in this area. I grew up sneaking out with my brother to meet our friends for ice cream when I was a kid here... So it's a huge bummer that these people treat me like I'm a huge problem Everytime I come in to get a doordash order. You can call doordash and set it to send us later if you need more time, but acting like we don't exist, blatantly ignoring us, and constantly affecting my dasher percentage because I constantly have to unassign and leave. I now refuse to pick up from here and I take the decline percentage on my dasher account. They treat people so awful. Theyre supposed to be good Christian folk, but they just look at you like youre a problem. Terrible, uncomfortable atmosphere, completely different than when I was a kid.

Atmosphere: 1

Food: 1

Service: 1

Rhonda White

Always the best ice cream!

Ann Morrow

Wonderful place to go after dinner! Me and my daughter love it here!!

Atmosphere: 5

Food: 5

Service: 5

Nathan Shell

Disappointed when you drive 15 miles in a hurry just to get there at 9:52 and they're already closed. 10 ? No. Closing times may very.

Richard Welsh

Extremely friendly staff! Great flavor choices.

Shelley Hubbard

Sweet employees there. My fave is the rainbow sherbert

Diana PartridgeI

They are greatly.Malinda is always so sweet. She makes kids feel special. I enjoy going there. The chairs and ambience

Exzayveon Smith

Snickers milkshake was my go to when I use to play football this was always has great employees and a good atmosphere 10/10 establishment!

Kristi Bivens

Excellent ice cream as well as excellent service. The guy let me have a few samples and was very friendly.

Adrian Miracle

Always great but please put the chocolate blast back on the menu. No one knows how to make it

Russell Simms

Always treated so nicely here by Melinda and staff for many many years !!!

Marla Hackler

Great experience. Worth the trip.

Linda Kay

It's very upsetting to have your ice cream handed to you without a napkin around it. Especially when they handle all sort of cash and then hold the card machine for me to put my pen in. After all that said and done I'm finished with this Baskin Robbins for not caring about my health.

Miss Kay

Prices are high but the ice cream and cones are amazing. My only other complaint is the scooping size. I had one girl that for sure knew how to scoop and it was amazing.

holly bialy

They have a great selection to pick from and they give you a free sample if you want to try a new flavor. The worker that served us was very happy and pleasant!

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