Today was very disappointing, especially since we invited two other families to eat with us after a baseball game. We arrived around 11:30, and it was not busy at all. Everything should’ve been fresh. My husband and I ordered the Ultimate Nachos and added chicken for an upcharge of $3. When the nachos arrived, there was literally only one sliver of chicken on them. Our friend who also ordered the same had some visible chicken on her plate but barely any as well. We alerted the waitress that we added the chicken and didn’t get any. We had to wait about 5-10 minutes until she brought us some chicken to add to the plate. She brought our friend and us a small bowl again, with barely any chicken in it. My husband remarked that there was barely any in there. Maybe $1 worth of chicken in comparison to what is typically on there. Unfortunately, many of the chips had an oily taste like they were cooked in old oil or something. I often had to chug my drink to get the taste out of my mouth from a nasty chip. To not be busy at all, we weren’t well taken care of today for a $50 trip.
Keishayla Cooper
I went to Buffalo Wild Wings today. I got a 6-piece honey BBQ boneless wings and fries. I waited 40 minutes to get my food, and when I received it, it was horrible. My food was cold, and the fries were stale and hard. I took the food back in hopes they would get it right the second time, but nope, still the same. How do you mess up twice? I just drove away. I do not recommend coming to this place. My fries were dark brown and looked like they were made in the morning and just dipped back in grease to make them hot. I wouldn’t feed this chicken and fries to my dog!! I wish I could give zero stars.
Atmosphere: 1
Food: 1
Service: 1
Amanda Durham
The server was good. We got wings, which were good. We got unlimited apps. The first 2 refills came quickly. When we asked for refills after that, they were slow about bringing them. One time, they didn't bring our chips and queso, just our mozzarella sticks. Overall, not a bad experience though.
Atmosphere: 4
Food: 4
Service: 5
KingChronic X
Great rewards program. And they have my favorite beer. Mango cart on tap.
Atmosphere: 3
Food: 5
Service: 5
Gaming_Misfits
They just seem like they can't get the fried pickles fully done. It's almost every visit. 3 times a month and it's always the same. Everything else is great tho.
Atmosphere: 5
Food: 4
Service: 5
Brent Lane
I truly do not understand how this place stays in business! They are ALWAYS short staffed or "in-between" shifts. The bartender apparently also runs a daycare at the bar...or at least appears to! Got some cheese sticks tonight complete with hair and it is absolutely impossible to actually get a lime with your beer....regardless of how many times you attempt to order it! Buffalo Wild Wings, your chain has gone down hill...everywhere...it's sad! Clearly it's the management and how you run your business, because this is the experience in more and more places!
Atmosphere: 1
Food: 1
Service: 1
Jennifer Wenzel
Our server Cody was amazing! The wings were fresh made, so they did take a little longer, but well worth the wait. Overall one of the better BWW experiences we have had.
Wife and I had burgers,they were so greezy had to use numerous napkins. Won't be going back.
Jennifer Saucedo Lakes
I would say this is the worse experience we've had with BWW. The boneless wings were cold to the touch there was barely any sauce on them. Just overall VERY dry. The fries were also cold to the touch and were very stale. Definitely will not be ordering again. This was a pick up so the food didn't sit for long.
Absolute trash. Can't even get a simple 1 sauce wing order correct. Bill was $33 for one 16oz beer and 15 wings to go that were completely wrong. And they were dead tonight sooooo. Zero excuse, just a lack of care and overpriced trash.
gavin bledsoe
Great Caesar Salad, but disappointing NHL game. Can’t win them all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Nachos, Wings, Potato Wedges, Chili
Don Peek
Nice drinks
Atmosphere: 4
Food: 4
Christine Gutierrez
71$ pictures attached. Not even a napkin
Food: 1
Service: 3
Erica Allen
We are giving a 5 star review for the service Leah provided on Monday evening, 12/30/24. Over the years, my husband and I would want to eat at BWW in Cleveland but struggled with that decision each time because quality of service had changed. We would still stop in because we love it. We’re glad we did last night. Something has changed and for the better. All of the staff were friendly and the service was great. Leah was so kind and clearly enjoys working there.
Today was very disappointing, especially since we invited two other families to eat with us after a baseball game. We arrived around 11:30, and it was not busy at all. Everything should’ve been fresh. My husband and I ordered the Ultimate Nachos and added chicken for an upcharge of $3. When the nachos arrived, there was literally only one sliver of chicken on them. Our friend who also ordered the same had some visible chicken on her plate but barely any as well. We alerted the waitress that we added the chicken and didn’t get any. We had to wait about 5-10 minutes until she brought us some chicken to add to the plate. She brought our friend and us a small bowl again, with barely any chicken in it. My husband remarked that there was barely any in there. Maybe $1 worth of chicken in comparison to what is typically on there. Unfortunately, many of the chips had an oily taste like they were cooked in old oil or something. I often had to chug my drink to get the taste out of my mouth from a nasty chip. To not be busy at all, we weren’t well taken care of today for a $50 trip.
I went to Buffalo Wild Wings today. I got a 6-piece honey BBQ boneless wings and fries. I waited 40 minutes to get my food, and when I received it, it was horrible. My food was cold, and the fries were stale and hard. I took the food back in hopes they would get it right the second time, but nope, still the same. How do you mess up twice? I just drove away. I do not recommend coming to this place. My fries were dark brown and looked like they were made in the morning and just dipped back in grease to make them hot. I wouldn’t feed this chicken and fries to my dog!! I wish I could give zero stars.
Atmosphere: 1
Food: 1
Service: 1
The server was good. We got wings, which were good. We got unlimited apps. The first 2 refills came quickly. When we asked for refills after that, they were slow about bringing them. One time, they didn't bring our chips and queso, just our mozzarella sticks. Overall, not a bad experience though.
Atmosphere: 4
Food: 4
Service: 5
Great rewards program. And they have my favorite beer. Mango cart on tap.
Atmosphere: 3
Food: 5
Service: 5
They just seem like they can't get the fried pickles fully done. It's almost every visit. 3 times a month and it's always the same. Everything else is great tho.
Atmosphere: 5
Food: 4
Service: 5
I truly do not understand how this place stays in business! They are ALWAYS short staffed or "in-between" shifts. The bartender apparently also runs a daycare at the bar...or at least appears to! Got some cheese sticks tonight complete with hair and it is absolutely impossible to actually get a lime with your beer....regardless of how many times you attempt to order it! Buffalo Wild Wings, your chain has gone down hill...everywhere...it's sad! Clearly it's the management and how you run your business, because this is the experience in more and more places!
Atmosphere: 1
Food: 1
Service: 1
Our server Cody was amazing! The wings were fresh made, so they did take a little longer, but well worth the wait. Overall one of the better BWW experiences we have had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Nachos, Wings, Ranch, Chicken Wings, Sauce, Celery
The burgers (3) were over cooked so bad
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wings, Onion Rings
Wife and I had burgers,they were so greezy had to use numerous napkins. Won't be going back.
I would say this is the worse experience we've had with BWW. The boneless wings were cold to the touch there was barely any sauce on them. Just overall VERY dry. The fries were also cold to the touch and were very stale. Definitely will not be ordering again. This was a pick up so the food didn't sit for long.
Food: 1
Service: 2
Restaurantji Recommends
Absolute trash. Can't even get a simple 1 sauce wing order correct. Bill was $33 for one 16oz beer and 15 wings to go that were completely wrong. And they were dead tonight sooooo. Zero excuse, just a lack of care and overpriced trash.
Great Caesar Salad, but disappointing NHL game. Can’t win them all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Nachos, Wings, Potato Wedges, Chili
Nice drinks
Atmosphere: 4
Food: 4
71$ pictures attached. Not even a napkin
Food: 1
Service: 3
We are giving a 5 star review for the service Leah provided on Monday evening, 12/30/24. Over the years, my husband and I would want to eat at BWW in Cleveland but struggled with that decision each time because quality of service had changed. We would still stop in because we love it. We’re glad we did last night. Something has changed and for the better. All of the staff were friendly and the service was great. Leah was so kind and clearly enjoys working there.
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