Burger King

1186 Perimeter Dr SE, Cleveland
(423) 458-4385

Recent Reviews

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BRENDA KING

This store is consistently giving big food to us. Like these hash browns. Usually, there are quite a few that are too hard to eat, but they look ok. Today, they all are dark and hard. I asked if I could get fresh and she said those are fresh, they just came up.

Atmosphere: 4

Food: 2

Service: 4

Will

I eat here fairly often, every other week or so. About every other time something is wrong with my order but they usually get it fixed and I keep coming back. Just small things like leaving out a fry or onion rings.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Fries, Whopper

Zachary Whitney

Ordered 2 chicken fries and 3 orders of a 8 count cheesy tots and instead received 3 things of chicken nuggets. It wasnt a complicated order and they weren't busy kind of ridiculous that my order was incorrect. I could kind of understand if they didn't have the items requested then the least they could do is to inform me of that and let me decide if i want to continue the order substitute it or cancel instead of just throwing random food into my bag and not tell me. Kind of bummed because those tots are awesome and to be honest the chicken they did give me was old and not fresh so i wouldn't recommend this particular BK and dont plan to go back anytime soon. UPDATE: Contacted support to see about getting this resolved only to be offered a coupon for way less than the value of my order when I told them no I'd like a refund refused and said that they won't refund the order so buyer beware and definitely don't use the app since BK can't resolve this I contacted my bank and will be doing a chargeback and have deleted my account for the app will NOT be eating at BK again.

Atmosphere: 2

Food: 1

Service: 1

Charmin Turner

Food was horrible

SugarSyrup

Great but a bit pricey for fast food.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheeseburger, Bacon King

Sinister

Tried to get breakfast in the drive though but was told to wait a moment. That moment became 15 minutes while an employee just stood outside and acted superior to the customer for not doing their job and just taking my order. Piddling around was more important to them. Those children working there need an attitude adjustment.

randolph queen painting

Forgot one of my fries

Atmosphere: 5

Food: 3

Service: 5

Becky Miller

I used a coupon, and before even handing it to the employee, she told me it was expired. She said she was only going to give me my order because her manager was making her. I ordered 10/22 and my coupon is due to expire 10/27. She was clearly annoyed that I let her know this one was not yet expired. I'm not sure what happened but she was clearly annoyed before I even pulled in. My kids and I were very ill all night and I know it was because of the food I received here. My one child that chose a different dinner was spared from the illness. Very disappointing unfortunately.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Whopper, All the Fries They Put in Value Fries, Hamburger

Anz F

Honestly. I'd have better luck going to captain ds and asking them for a hamburger and it be made right before the afternoon manager and her crew could make a burger with cheese and ketchup. Went back in. Had it remade a second time. Still wrong. Didn't remake it actually. Used the same old buns. Manager girl was rude on the phone and in the store. Not impressed. Just do better burger king.

Atmosphere: 1

Food: 1

Service: 1

Anslee Federico

Honestly. I'd have better luck going to captain ds and asking them for a hamburger and it be made right before the afternoon manager and her crew could make a burger with cheese and ketchup. Went back in. Had it remade a second time. Still wrong. Didn't remake it actually. Used the same old buns. Manager girl was rude on the phone and in the store. Not impressed. Just do better burger king.

Atmosphere: 1

Food: 1

Service: 1

Ash Sharpton

Still sitting in the drive thru 30+ minutes after ordering, someone ahead of us gave up and abandoned their order causing us to get the wrong one which we had to send back, no telling how much longer we will have to wait. Two standard combos from the menu should not take 30-60 minutes to produce start to finish at a fast food restaurant.

Atmosphere: 1

Service: 1

Macie Ramsey

The lady that was working drive threw @6:45 pm on August 8th 2024 was very rude, more worried about her phone, and the boss that was working there allowed his employees to do whatever they wanted to do wasn’t strict at all. We waited for an hour on our food and we wasn’t the only ones.! I suggest not to go unless you want to catch attitude from employees and wait an hour or 2 to get your food.

Atmosphere: 1

Food: 1

Service: 1

Crystal Crowe

Just your everyday Burger King. The staff seems to be normally pretty friend and the food seems to be consistent. They don't seem to forget things for your order which is saying alot compared to other places and they seem to be pretty quick as well.

Food: 4

Service: 3

Recommended dishes: Whopper

Vonda Prieto

No customers inside. I was standing at counting waiting to order. Female older manager standing in front of me on her speaker personal phone. Didn't take my order til she was finished. Not nice to workers either

Atmosphere: 4

Food: 4

Service: 2

Kristal Crowe

Just your everyday Burger King. The staff seems to be normally pretty friend and the food seems to be consistent. They don't seem to forget things for your order which is saying alot compared to other places and they seem to be pretty quick as well.

Food: 4

Service: 3

Recommended dishes: Whopper, Onion Rings

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