Chipotle Mexican Grill
4482 Ellis Cir NW, Cleveland
(423) 458-3021
Recent Reviews
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Stood in line for over 20 mins had 7 people in front of me. Only one guy working the counter. When I did get to order they where out of chicken, beef, and many other items pinto beans looked like 2 days old. They had 6 workers in the place what a joke will not be back. If I could leave less stars i would.
Atmosphere: 1
Food: 1
Service: 1
the food was great, did not appericate fowl potty mouth employee, i expect more from favorite places to eat, also could have cleaned there dinning a room a little more
Atmosphere: 3
Food: 5
Service: 1
Food was dry and old ..rice was hard this is the worse chipotle restaurant I’ve ever had.
Food is decent, prices decent, vibes meh, dos bros and cava are better food and better atmosphere and better service.
Can't go wrong with a burrito bowl though.
Atmosphere: 2
Food: 3
Service: 2
This was my first time having Chipotle and will say it is my last. I had a steak bowl and the meat was too chewy and tasted old. So disappointing considering I had high hopes for this place.
Food: 1
Great options and food tasted fresh!
Atmosphere: 5
Food: 5
Service: 5
Steak was dried out. Looked terrible and was told we should not order it
This is a bad outlet. Others are much better
There were food bits on all the tables including much of the floor
Atmosphere: 2
Food: 1
Service: 2
Missing the seasonal honey chicken, but all items taste fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Tried 1st time and no regrets.
Food: 5
Service: 5
Amazing service and food every time!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The honey chicken is amazing.
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying I love chipotle and the freshness of the food. That being said I was very disappointed today. When I went in the restaurant was empty yet dirty. The tables needed to be cleaned off, floor swept. I was craving the honey chicken but there were just dried leftovers in the bowl. I asked if that’s all there was because it looked dried out and the counter person said yes. Yet I did watch the cool behind her chopping up fresh honey chicken. She didn’t even ask him and what was left in the bowl wasn’t I full spoonful. Very disappointed. I’ll go to the one in Chattanooga from now on.
Atmosphere: 1
Food: 3
Service: 1
Great service and quality food that you'd expect from this chain.
Atmosphere: 5
Food: 5
Service: 5
We visit many Chipotles as we travel and this is one of our favorites! The rice was delicious, fresh and perfectly seasoned. The staff were so friendly and helpful. The bathrooms were clean! So often recently we have found chipotle bathrooms stinky and dirty but this one was very clean. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Rice wasn’t done, steak was chewy, the salsa was awful, no flavor in the food.
Atmosphere: 2
Food: 1
Service: 2
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