Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
275 Paul Huff Pkwy NW, Cleveland
(423) 479-9899
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
Ratings
Menu


Hours
Monday | 10:30AM - 10:30PM |
Tuesday | 10:30AM - 10:30PM |
Wednesday | 10:30AM - 10:30PM |
Thursday | 10:30AM - 11PM |
Friday | 10:30AM - 11PM |
Saturday | 10:30AM - 11PM |
Sunday | 10:30AM - 10:30PM |
Dairy Queen Grill & Chill serves rich and creamy ice cream, although some customers have noticed a decline in quality. The hamburger and fries are delicious, and the food is consistently good. Service has seen improvements with new management, especially during weekdays and lunch hours when the more experienced staff are present. Recently, a family of six enjoyed their visit, praising the clean and quiet atmosphere and the friendly service from Amanda, who quickly answered their questions and provided excellent customer care. The location also offers creatively decorated ice cream cakes for special orders. However, some customers have experienced long wait times, which can be a drawback. Despite this, many have noted that the staff is efficient, filling orders quickly, making it a pleasant experience for families. Some have addressed issues with specific shakes not being mixed well, but overall, the sweet treats and customer service have left a positive impression.