Firehouse Subs Village Green

Great food and great prices

Atmosphere: 5

Food: 5

Service: 5

Employees were kind and inviting! Especially the young lady who took my order. However, the food left a lot to be desired. Sandwich was very messy and falling apart when I opened to check it before I left. If I hadn’t been in a big hurry I would have asked them to remake it. Very different than other Firehouse Subs I’ve been to.

Atmosphere: 3

Food: 2

Service: 4

The staff was extremely helpful and very kind! The man who took our order made us feel welcomed. The food was amazing as always!

Atmosphere: 5

Food: 5

Service: 5

My sandwich was really soggy you couldn't pick it up to eat for everything falling apart got to do better guys

Food: 2

The sandwiches are awesome and love the bread and the service. Everyone is so welcoming and professional

Atmosphere: 5

Food: 5

Service: 5

Very fast service with still excellent quality in the product that I received.

Very clean restaurant, as well as clean restrooms.

Atmosphere: 5

Food: 5

Service: 5

Very helpful employee with app. The food was good as usual.

Atmosphere: 5

Food: 5

Service: 5

I would really love to know how I ordered a turkey sub and instead I got a sandwich full of ham and it's not what I asked for is everyone in Cleveland incapable of doing food service like everyone was nice but how do you mess up a simple turkey sub with cheese and two sauces I dont eat ham and I didn't spend almost 15 bucks on a sandwich to get crap I won't eat on it and he even repeated my order back to me it's getting a little ridiculous cause this is the 4th restaurant in Cleveland that's done this and I'd have never imagined that firehouse would cause they've never messed my order up before y'all need to get it together and pay attention god forbid if I was Jewish or had a pork allergy

Went back again today got told I wouldn't be refunded and that my sandwiches would be remade and guess what mine was still wrong and we were given old pickles again at some point a manager needs to contact me and give me a damn refund cause this is ridiculous and I'll never be wasting my money here again this is the 3rd time this has happened and no one seemed to give a shit that it just keeps happening absolutely ridiculous and lazy at this point

Atmosphere: 5

Food: 1

Service: 5

Amazing all around

Vegetarian options: Plenty of choices

Dietary restrictions: They have options

Parking: Easy and close

Kid-friendliness: Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero, Hook and Ladder, Turkey Bacon Ranch

We love everything we have gotten there.

Wheelchair accessibility: Very easy to get in and out withy powerchair.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero, Hook and Ladder

I had not ever ate at firehouse it was the BEST SANDWICH I ever ate! The Bread was just right ! The meat an veggies were all Hot like everyone wants them to be it was wounderful! An The Serive
I half to admit The Best Customer Service Youd Want! Everyone was Hepful with what I wanted cause I never ate there before. It was the Best Food An I do give them a 5 star rating

Atmosphere: 5

Service: 5

Firehouse has the best subs. They are hot with enough meat and seasoning. The staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

Left out chili, potato chips and dill pickles.

Atmosphere: 3

Food: 5

Service: 3

Quick pick up on a short lunch period.

Atmosphere: 5

Food: 5

Service: 5

The sweetest workers!!! Amazing food. A bucket of pickles for $60 is a steal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero, Spicy Cajun Chicken, Italian, Premium Roast Beef Combo, Firehouse Meatball Combo