Hardee’s

The cashier needs to get the order right. Refunded money. Never had any issues coming here.

Atmosphere: 1

Food: 1

Service: 1

Went through the drive thru, ordered and paid for 5 meals to bring home and feed my kids and only had 2 things to feed them when I got home. We live 9 miles away. When you pay over $20 for food and don’t get it, that’s a complete rip off. It’s overpriced to start with then they can’t even get an order correct, it’s upsetting. Check your bags before you leave or end up hungry I guess. Thanks Hardees. Truly appreciate it

Service: 1

We ordered chicken tenders and two maple biscuits. The biscuits were not only so hard we couldnt use the plastic forks which were included, they were both actually crunchy. My wife and I could actually hear each other crunching them as we ate. And the biscuits were competely dry.
This is not the first time we have had a problem at this location. We also had to wait for about 6 minutes which is fine for fresh food, but this was far from fresh.

Atmosphere: 4

Food: 1

Service: 4

When I went the worker in the window didn’t talk at all and seemed very unhappy with his job. (Don’t work in customer service unless you’re going to at least Half ass act happy). I ordered a chicken sandwich combo and received a mushroom and Swiss burger instead(gross) not only did I get the wrong food, THERE WAS A HAIR IN THE CHEESE ON THE BURGER. I tried calling and I didn’t get an answer… 10/10 do NOT RECOMMEND

Atmosphere: 1

Food: 1

Service: 1

Their hot ham and cheese is delicious ?.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich

Leigha was great! Efficient and polite!

Atmosphere: 5

Food: 5

Service: 5

Food is okay chicken however they do not change the batter until the night is over and on top of that employees are rude to other employees

Great food
Good service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gravy

Burger was cold dried up like I've been sitting there pre-cooked for hours, not fresh cooked

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Sandwich, Burger

As a frequent guest tried the new blueberry biscuit it was cold and there was not much frosting maybe a smidge and that’s what makes them taste good also the frisco breakfast sandwich bun wasn’t toasted it was just buttered and hash browns were cold no heat at all to them and they just opened …

Food: 1

Recommended dishes: Biscuit 'N' Gravy, Breakfast Platter, Sausage Biscuit, Breakfast Sandwich

the food is always fresh. I never have to wait . the workers are very friendly this is my favorite go to Hardee's in Cleveland! they are amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Gravy

When passion wanes and paychecks persist, the drive to excel fades. Amidst unaddressed mediocrity, a disheartening scene unfolds. Stepping into Hardee's in Cleveland, Tennessee, I anticipated the simple pleasure of a Nashville Hot Chicken Sandwich—a crispy chicken breast, kissed by spicy seasoning, nestled between a soft bun with a smear of mayo and a sprinkle of pickles. Yet, my hopes were dashed as I encountered a lukewarm patty, languishing under the warming lights. Originally intended for the simplicity of a standard crispy chicken sandwich, it now bore the burden of excess, drowning in Nashville's fiery embrace long after its intended seasoning. This powdered spice mix is intended for immediate application upon exiting the oil; however, any application after that leaves the spice dry and poorly distributed. Inconsistent spices left fiery surprises, while the mayo's uneven spread upset the delicate balance. Adding insult to injury, the fries arrived not warm, but cold—a puzzling anomaly in an otherwise empty eatery. It wasn't the chaos of a busy kitchen that marred this meal, but rather a pervasive apathy or perhaps simple laziness. For those behind the counter, guaranteed pay dulled any desire to strive.

In reflection, my faith in the sanctity of food service falters, as if the essence of culinary dedication has faded away. These franchise owners seem content to coast on their brand's reputation, forsaking the artisanal care that defines true excellence. Surely, were this a local haunt, such lapses would swiftly spell its demise.

Atmosphere: 3

Food: 2

Service: 4

OK. But not too fast. Good breakfast biscuits.

Atmosphere: 3

Food: 3

Service: 3

They forgot something in my order and was told they couldn’t bring it to me because they were “too busy” so I had to wait another 30 minutes in line

Service: 1

Hardee's has changed the menu...and not for the better.

Atmosphere: 1

Food: 2

Service: 3