IHOP
4323 Freedom Pkwy NW, Cleveland
(423) 479-9707
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Don't go there. Service was slow and food was cold. Manager comped our meal fortunately. We will not be going back there, ever.
Atmosphere: 2
Food: 3
Service: 2
My server Amber was amazing and so sweet and helped us quickly and efficiently even with being short staffed however the manger of the building was either nowhere to be found or when around, loudly complaining about anything and everything. From orders coming in, to people, to not wanting to prioritize or help out customers. Would definitely recommend to either retrain her on customer service skills or look into a new manager. God bless the 2 girls who were running the entire restaurant themselves though !!
Atmosphere: 3
Food: 4
Service: 5
Almost spent an hour waiting for our food. And it was wrong. End the end was not worth it
Atmosphere: 3
Food: 2
Service: 2
Quality, food and service.
Very personable and caring server. No request for extra services was too difficult or stressful for the server.
Atmosphere: 5
Food: 5
Service: 5
Good service. Waitress was Kind n friendly and didn't have to wait. I love IHOP. French toast. It was very good, made well. Reasonable. Friendly and easy. Everyone was laughing and talking. Great place for breakfast.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly, and professional service! We visited IHOP for breakfast last weekend as a change of pace, and we thoroughly enjoyed it. From the moment we walked in, we were met with kind and friendly staff. We were seated promptly, and our drink order was taken right away. A short while later, our drinks were served with a smile, and our meal order was taken. In no time, we had our food, and everything was just as we had ordered. Our meal was satisfying, and the friendly staff made sure we had everything we needed. Prices were reasonable, and the menu offerings were more than ample and very descriptive. I highly recommend this IHOP to anyone who is looking for a fast, friendly establishment to enjoy a great meal and be treated like family.
Atmosphere: 5
Food: 5
Service: 5
This one one hell of an ihop! I came Friday night and my server was Cecilia and the manager was Izzy. They were so professional and absolutely amazing. Food was great and came out fast and the service was outstanding and she gave us what we wanted. I highly recommend this place on night shifts with these two ladies. Great job!
Atmosphere: 5
Food: 5
Service: 5
I will tell you this,this is one of the best ihops.
Atmosphere: 5
Food: 5
Service: 5
No customers when we arrived. Staff was standing around doing nothing. When they did try to seat us we needed a half and half table accommodation but where refused shockingly. I suppose they just don't care about working or staying open. The place is in serious decline and now I can see why. Don't waste your time or money at a place that cares very little about whether they get customers or not. Better variety and portions down the road at City Cafe.
Atmosphere: 1
Food: 1
Service: 1
Food was usual IHOP, which was a good breakfast at a good price. Staff was friendly and helpful. Food was fast and just the way i ordered.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I came in at 9 and my boyfriend was the only two people in the lobby. We ordered two omelettes and after waiting a hour it took 45 minutes to get a refill and I had to be at work by 10 so I asked for my food in a to-go box and had to wait another 30 minutes for them to bag up our food that we never got. The bill was 50 dollars and I never even got to eat my food. I do not recommend eating here if you have anything to do after.
Atmosphere: 1
Food: 1
Service: 3
Food was cold and not done.
Atmosphere: 4
Food: 2
Service: 4
Food was really good this time
Atmosphere: 4
Food: 5
Service: 4
A few of the better IHOP's left from the good old days!
Atmosphere: 5
Food: 5
Service: 5
The manager was very rude and unprofessional
Service: 1
Loading...