KFC
2325 McGrady Dr SE, Cleveland
(423) 479-7051
Recent Reviews
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Biscuit was not done. The colonel has left the building 😳
Atmosphere: 2
Food: 2
Service: 2
I live down near Cohutta and Varnell, Georgia and I was craving some fried chicken dinner. This KFC is probably the closest one to my house. I ordered to-go and my food was exactly like showed on the menu. It also didn’t take long to receive my food after I was done ordering. I will be back when a have the chance,
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 I would!!! Paid almost $90 for my family to eat (I feed 7 people) absolutely horrible service! Good thing I checked the bags before I left because half of my order was missing! Not to mention the large sides were smaller than a regular! If I’m gonna pay $90 I expect it to be correct! Also night manager on 7-5-25 you really should think about some training classes or hiring better employees.
Got the three piece tender box with fries. Had to wait on the fries for them to only be soggy and the chicken strips were over cooked thin and dry. For $12.06 this meal box was terrible and over priced.
Atmosphere: 2
Food: 1
Service: 2
We came through drive thru and got the double dunk it meal and they pulled our car forward and we waited 20 minutes just for our fries to be cold. The lady working the headset was rude and they were pulling other cars as well worst fast food place
Atmosphere: 1
Food: 1
Service: 1
I had a hair in my food, me being a fast food worker previously so I understand accidents happen however when I politely requested another dinner seeing how I had only eaten a few fries and one chicken nugget….. I said I understood. To my surprise I was denied another comp. Dinner as well as a pathetic half attempt out of the cashier an apology. I requested a refund and yet was denied due to the few fries and one chicken nugget I had eaten. I’m utterly shocked of the coldness of my food, the unsanitary hair, the cashiers lack of any remorse, the denial of another dinner. So I sat with my husband while he eat his dinner while I had to go without…. This is by far worst experience I’ve had at kfc not to mention fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Quality is getting alot better at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy, Cole Slaw, Mashed Potatoes No Gravy, Mac \u0026 Cheese, Mtn Dew
Good food
Atmosphere: 5
Food: 5
Service: 5
This place is awful. Thirty minutes for two pieces of chicken and some liver's. INSANE. Not even busy.
Atmosphere: 1
Food: 1
Service: 1
Hands down the worst run fast food restaurant I’ve visited. Every time I have ever went through the drive thru, regardless of time or day, I have been asked to park and wait on my food. I use the app and order ahead specifically to avoid this wait and still end up waiting 10-15 minutes in a parking spot. I’d get it if they had a significant amount of menu items…but it’s fried chicken. On this visit we were asked to pull in a parking spot for two chicken sandwiches. There were already 4 people parked ahead of us, two of which were parked sideways across the parking spots available. The next car in line couldn’t get to the window so the blue-haired cashier starts running her mouth to that customer about having told my wife to park rather than pull up behind the car in front of us. We’re finally able to park in a spot after someone pulls off and then we get treated to overhearing the manager, I assume he’s a manager because looks like he’s in his 40s, telling the other car waiting a lovely story about giving his pug rides on his motorcycle while there are multiple cars waiting on food and several still in line to order. After another 10 minutes and a rotation of vape breaks by kfc employees in the parking lot, a new member of this circus comes out and asks us what we ordered, presents our food and jets back in side. We ordered plain sandwiches, and as you can probably guess, they weren’t plain. They forgot to leave the mayo off the sandwiches but they didn’t forget to bring their vapes to hit in front of customers while running food out to the multiple parked cars.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've been here twice now, and each time the service and food was excellent 👌. The girl with the tattoo on her right arm is a total sweetheart
Atmosphere: 5
Food: 5
Service: 5
My bowl only came with 4 pieces of chicken and rest mash potato’s that’s pathetic asf kfc is skimpy as can be
Atmosphere: 1
Food: 1
Service: 1
Manager was rude , not friendly .
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Fried Chicken
The chicken pot pie barely had anything inside,it was more crust than anything. The macaroni and cheese was dry and clumpy. The chicken breast I ordered was dry and tough. I will travel to another location for better quality of food.
Atmosphere: 5
Food: 1
Service: 5
Restaurant is hot. To hot to eat in dining room.
Atmosphere: 1
Food: 4
Service: 5
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