McDonald's

2365 APD 40, Cleveland
(423) 479-5624

Recent Reviews

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Kristi Newberry

Went through drive thru ordered 2.medium drinks. Accidently Drive up to 2nd drive thru window skipping first window. Was talking and not paying attention. Get to window girl just stands there and doesn't acknowledge me at all. I wave my money at her and she opens window and screams at me your suppose to pay at the first window takes money slams window. Then stands there yelling I guess at manager maybe. This went on for about 45 seconds. I was so upset I just left at that point 4.00 wasn't worth the treatment I was getting. I know there are cameras and I hope someone high up sees this behavior. Totally unacceptable. I will never come back to this McDonalds again and all this over 4.00 Drinks. I was made to feel like because I accidentally skipped the window , I should be treated this way. I see the standard held for hiring here, the bar isn't set high at all.

Atmosphere: 1

Food: 1

Service: 1

Promise Johnfauno

Slowwwww & questanable. While waiting you can see crew making food with no gloves. Touching whatever they please and not washing hands.

Atmosphere: 2

Food: 4

Service: 2

Madison Orellana

Took over 15 minutes to get two vanilla ice creams inside the restaurant

Service: 1

Oscar O Garcia

Understand the logic: if I order my food online, it's to avoid queuing or waiting. I order from a fast-food place, I order, and when I get there, it's not ready. I wait 10 minutes, and it's still not ready. What kind of logic is that? All places should learn to have staff who handle these orders because these are orders where people don't want to wait any longer.

Atmosphere: 1

Food: 4

Service: 1

Jacob Enriques

Good overall experience

Atmosphere: 4

Food: 4

Service: 4

Ravynn Russo

If I could give 0 stars I would. The service was aweful. They really seemed like they couldn’t be bothered and had an attitude. I have been sick the past week and finally got my sense of taste back and wanted some McGriddles. Everything was fine and dandy until I got to the last sandwich when I find a hair. Absolutely disgusting!!!! Do they even practice any and safety protocols? It made me throw up my whole breakfast I was so disgusted. So not only have I lost my appetite, time, and money but McDonalds has lost a customer. Absolutely disgusting I will not be going back unless things change.

Atmosphere: 1

Food: 1

Service: 1

Heather

Nice workers

Atmosphere: 5

Food: 5

Service: 5

Sentinel1980

The service was good but honestly the food tasted like it was made on an assembly line. It may have been, I don't know.

patricia thomas

Quick an easy

Atmosphere: 5

Food: 5

Service: 5

Hector Zumaya

It's a good family place to eat

Atmosphere: 5

Food: 5

Service: 5

Sarah Oliver

I love coming here and bringing my kids to play on the indoor playground. The food is always hot and fresh, and I love seeing my babies have so much fun💕 it's even better when my favorite manager is there!

Food: 5

Service: 5

Abby Koivu

I ordered a doordash and when I got my food the chicken from the mcgriddle was burnt. I love going to that McDonald's because they are good people, when I tried to call the store phone I got no answer.

Atmosphere: 5

Food: 2

Service: 4

Keith Harris

Very rude people. Make you stand for 10 minutes or more without ever acknowledging you.

Atmosphere: 1

Food: 2

Service: 1

Wally B

Very good service extremely fast and their frappuccino machine actually worked

Atmosphere: 5

Food: 5

Service: 5

Selena Shipman

Great 😃 place

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