Panda Express
4474 Ellis Cir NW, Cleveland
(423) 602-2700
Recent Reviews
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Got a delicious meal from here in the drive through. But, it wasn’t the plate of teriyaki chicken and fried rice that I ordered. I didn’t check it in the drive through as I was in a hurry, so I was disappointed to not get what I actually wanted. I would suggest that the restaurant looks into how staffed they are as I was at the window for a while before service and being short staffed might have lead to that oversight.
Atmosphere: 3
Food: 4
Service: 2
The food was really good, but it was barely lukewarm. Otherwise, we always love Panda Express
Atmosphere: 5
Food: 4
Service: 5
This restaurant has no oversight. You have one person cooking multiple food items missing.. customers walking out. Where is the work ethic? Where is the resources? Another top heavy company.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service and generous in their portions. Best food I've had all week 10/10 all around.
Atmosphere: 5
Food: 5
Service: 5
Stupid, I don't understand why the food that is for to go is hidden, you go to the checkout, they don't serve you, the only way to get your TO GO food is to stand in line, that is, if there are 10 people you have to wait for those people to be served so that they can give you your food that you ordered 20 minutes ago, the stupidest thing I've ever seen.
Atmosphere: 5
Food: 5
Service: 1
This place was amazing, great food and great service. I love going here with my son, cheap prices and good food.
Atmosphere: 4
Food: 5
Service: 4
Such an amazing experience here. The guy that took my order, I believe he said his name is Dani, was amazing and took our order with gentle care.
Atmosphere: 5
Food: 5
Service: 5
Got my order today, ( I ordered extra plate with fried rice and three entrees) brought it home and was very disappointed when I opened the box, there was barely any rice , it looked like as if half of it was eaten . Is this the new portion or the server just wanted to cut my order in half? Never had this happen to me before.
Atmosphere: 4
Food: 5
Service: 2
Chicken hard and cold.
Beef and broccoli over cooked.
Manager uncaring and could barely speak english.
Atmosphere: 2
Food: 1
Service: 1
Nice hot food and clean bathrooms. The only bad thing that I would dlsay is that they didn't offer any sauces or chopsticks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don’t recommend! I dined in yesterday and got the orange chicken and fried rice. My husband got the broccoli beef with chow mein. The orange chicken was super dry and was the worst I’ve had. The fried rice was good and so was the chow mein. Not sure if someone different cooks that or what but seems like the entrees were all bad talked to a table next to us who also said their entree was bad. My husbands broccoli was super hard and the beef was just not good. When I went to ask to speak to a manager they sent me the Assistant manager (Marietta) she was no help at all seemed like she was day dreaming. Was able to figure out who the cook was her name is Allie according to her coworker. So if she’s cooking you should probably steer clear!!
Atmosphere: 1
Food: 1
Service: 1
Staff was very friendly and helpful in answering questions. The food was very hot and didn’t take long once we got to the window.very good experience.they didn’t forget any utensils or items
Atmosphere: 5
Food: 5
Service: 5
This place sets the expectation for customer service and awesome staff. Thank you for always making our visits and stops here pleasant and fulfilling.
Atmosphere: 4
Food: 5
Service: 5
Rice was hard eggs tasted like fish
Atmosphere: 1
Food: 1
Service: 5
Not the best.
They didn't have Kung Pao chicken, which I'd ordered on mobile, so I had to pick an alternative at the window.
Super greens were not fresh.
So it didn't taste as great as I've had in the past.
There was only one car ahead of us but we waited a long time (at least 10 minutes or more at the drive through) before just going to the window when that car left as nobody had ever come to the screen to ask about the order.
Food: 3
Service: 3
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