Panda Express

4474 Ellis Cir NW, Cleveland
(423) 602-2700

Recent Reviews

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Rob

Try the spicy orange chicken

C T

They were terrible a few years ago. I had stopped going but a few months ago I tried them again and all was good, and so were my subsequent visits. Glad they turned this place around.

Glen Hudson

Green are great

Alan Mendoza

Loved the food! Keep it up!!

Roy Callahan

Used a $25 gift card once, and was told it was empty the second time.
Was either double charged the first time or cashier didn’t know what she was doing the second.

Either way it was on this location

Atmosphere: 1

Food: 2

Service: 1

Noober Goober

Frustrated with this location, the last two times I've been here they don't have what you ordered in the drive though made which wouldn't be a problem if they told me before taking my money, I only stop out of convenience I would change my order before waiting.

Atmosphere: 3

Food: 3

Service: 2

Patrick Harper

Food was hot and delicious the staff was very friendly will be back.

Atmosphere: 5

Food: 5

Service: 5

Jessie Lane

Sonja is an absolute angel! So helpful and kind and the best smile. Give that girl a raise!

Service: 5

Auren Noel

I've been told this place is hit or miss but I've went here about 10 times and every time the food was amazing, the employees were very nice, and it was very clean. I loved the Christmas decorations!

Atmosphere: 5

Food: 5

Service: 5

Tbone Lemons

Love this place!

Atmosphere: 5

Food: 5

Service: 5

Jessica Nix

Friendly and fast service, but oh my goodness the fried rice has zero flavor.

Food: 3

Service: 5

Teresa Burley

When ordering a bowl, I was told I had to have chow mein or rice for my side. I wanted super greens, so they charged extra. Dining area had a foul smell when sitting down. My husband went to discuss it after I pulled menu up online and they still wanted to argue that super greens are additional and not a side offered. My daughter had finished her meal before I received my super greens. Poor service

Atmosphere: 1

Food: 1

Service: 1

matt bible

In terms of the food, I eat here fairly often, the super greens help because I have to avoid excess carbs. Food has always been good and kept reasonably fresh. Sometimes it moves a little slow if they have a run on a popular entree or two, but that’s not predictable, and is a cost of having things made fresh instead of mass produced and sitting in a warmer.

What I would commend even moreso is that on a personal level, I have noticed a few times that there’s a table of kids there, they’ve been well behaved every time I’ve seen them, and haven’t caused any problems. They are the kids of either one or multiple employees. As a working parent, I want to thank and commend the person in charge who works with their employee(s) on this. Parents of young children get put in impossible positions- they have to have income to survive, but childcare costs more than many people make! The kids cause zero problems, and it allows a mom or dad a chance to make an income they otherwise couldn’t. Thank you for doing this! And I hope more places will follow suit and work with working parents.

Atmosphere: 5

Food: 4

Service: 5

Topcover73

Very aggravated with this place. Wife and I eat here fairly often, always online order and takeout. Today I ordered, got there right when it was supposed to be ready, only to find out they removed their online order shelf (Sign is still there though). Not that they used the shelf often anyways but why remove it? And if you remove it why leave the sign up? I stood in line for 10+ minutes waiting on my order while all the people who walked in were served. No one bothered to ask me if they could help me while I stood there obviously waiting. By the time they did I had been standing there for over 10 minutes and my order was 10 minutes late. I told them I had an online order and the girl walked back and spmeone brought it up immediately, like it had already been ready but they were keeping it in the back? If I wanted to wait in line, I would walk in and place an order, not order ahead online. MAKES. NO. SENSE.

Atmosphere: 3

Food: 4

Service: 1

Todd Rose

Been there over a dozen times. Not anymore. Management never has enough people working behind the counter serving customers. They are constantly out of entrées to choose from as advertised. Today, they wait til I was at end of the line to tell me they no longer take cash unless it's exact amount. Talked to a Manager and immediately knew why things are the way they are.

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