Panera Bread
375 Paul Huff Pkwy NW, Cleveland
(423) 472-5444
Recent Reviews
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The portions are small and overpriced
Atmosphere: 4
Food: 3
Service: 5
Whenever Adam is on shift the only service there is, is high quality. Adam is kind and makes the customer experience worth while. His professional yet relatable personality makes it easy for customers to engage with him.
Atmosphere: 4
Food: 4
Service: 5
tables not cleaned off. service slow. half and half for coffee tasted old.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cinnamon Crunch Bagel
Food had a good taste. Sandwich didn't look like the picture. And was overpriced for what we got.
Atmosphere: 4
Food: 5
Service: 5
ever since dan left the service is BAD. stuck in drive thru for 30 minutes just for a sandwich. a singular sandwich. this has happened many many times now. i am an avid panera lover and i miss dan . bring back dan.
Atmosphere: 1
Food: 4
Service: 1
Popped in for some bread bowls (4) nothing more.
Atmosphere: 3
Food: 4
Service: 4
Only tried the soup wasn’t a fan it was chicken noddle. Other then that great food
Atmosphere: 5
Food: 5
Service: 5
I love Panera Bread’s sandwiches, soups, and iced green tea. But today’s experience in the drive-thru was the worst drive-thru service I have possibly ever received.
Atmosphere: 3
Food: 5
Service: 1
This location needs an update. Ceramic flooring is filthy on edges and corners. Carpet needs to be removed and burned.
Atmosphere: 3
Food: 4
Service: 3
I showed up to pick up my order via drive thru and the employees were audibly angry that I checked in at the window a few minutes before they were done making it. I’m not sure how it makes any difference in speed for my order to be made if I place the order before hand rather than at the window. There were multiple cars in front of me in the drive thru and plenty of time to wait for the order to be made. I had nothing to fuss about and was not upset at all until I got to the window and was “greeted” by the most rude male employee. I’m not sure why there was such a great deal of attitude given, but he made the most unnecessary and rude comment after handing my food over. I’ve worked in the retail/service industry for a long time and I know first hand that it’s not hard to be kind and hold back quick tempered comments about something so minor. This was my first time going to this Panera in a while due to previous issues with irritable staff. As I can see, nothing has changed.
Restaurantji Recommends
The audacity for the drive thru crew to tell me I "showed up too early" for my drive thru pickup order, AS IF I COULDN'T HAVE JUST ORDERED IT AT THE WIDOW 10FT BACK, is the last straw. From their shrinking portion of hospital food, to their disgustingly filthy interior, I'm done with Panera.
Atmosphere: 1
Food: 1
Service: 1
Outdated and dirty
Atmosphere: 3
Food: 4
Service: 3
Put spinach back on the Avo/Egg. white sandwich!
The sandwich I ordered had a long hair in it!! I returned it, but the clerk was very nonchalant about it.
Atmosphere: 2
Food: 1
Service: 1
Absolutely enjoy this place every Sunday.. get your bagel bread sliced.. you can thank me later.
Atmosphere: 5
Food: 5
Service: 5
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