Because because it gave me diarrhea and it's been a week and I still have the explosives like somebody fed me TNT and it's all over my room like my went my walls went from beige to brown and that food tastes bad like them lava cakes fire oh wait that's a Domino's which is better
Food: 1
Service: 1
Tracy White
This location constantly messes up your order. Today I arrived on my lunch break to pick up my online order only to be told that their delivery driver accidentally took it with them. I did not have time to wait for anything else to be prepared. Because of their failure I went 20 hours without an opportunity to eat.
Atmosphere: 1
Food: 2
Service: 1
Heather King
Terrible customer service. Ordered 5 hours in advance and when I got there, I was told that it would be 45 minutes. 45 minutes later I was told that they couldn't find my order. The girl upfront was clearly disappointed to be there and was singing a song to herself about how much she hates her job and doesn't want to be there. I get being busy, but when people order ahead, they don't want to wait an hour and STILL leave without their food with no explanation or apology. Do better Pizza Hut!!
Atmosphere: 1
Service: 1
Christy Vanauken
I placed an online order at 9pm. They said it would be delivered 9:21-9:31pm. It's 10:13 and I still don't have my order. I just called to see where my pizza is. They told me they attempted to deliver it and called me and I told them I was in Ooltewah. Umm, no! Nobody attempted to deliver anything and nobody called me. I waited almost an hour to not receive any food. They said they could remake it, charge me again and wait for them to redeliver. That's just crazy to me. I told them they never came to my house or called me. They should remake my food for free and deliver it immediately after it's done. Terrible business and terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Mary Dolph
Fresh and hot
Food: 5
Service: 5
Jill Barnett
This was always a great place and then they started using a call center!?! I can't fathom how a call center could be better than a person working in the physical locale you are calling? My order was never sent through to the restaurant from the call center and no one at any number could tell me why or help!!
Yayis Espinoza
The pizza 🍕 is awesome 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Big Boneless Wings Bundle
William
Placed an order at 10:49PM(Not closing til 12AM) received no order, and twice was forwarded to corporate to be on hold for 20 minutes each time before being disconnected. Literally comically bad service, sadly not on the location but the company's order of operations in general.
Sheila Aldrich
Extremely poor quality pizza. Dry, tasteless, only a few small pieces of sausage and black olives. We threw half in the garbage.
There was one him/her in there and she was the cashier, the chef, the manager, and the pizza sauce. She was a one stop shop and I can’t be mad at her.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Cinnamon Sticks, Traditional Wings
Amanda Couch
I just want someone to answer the phone so I can get the (2) 2 liters I ordered that I didn't get smh. Been on the phone for 12 mins, listening to this automated crap. It's really irritating because these 2 liters are almost 4$ a piece. My order total was 41.55
Thomas Elsbree
Hand tossed was thin crust n they tried to tell me it wasn't when I'm looking at it ordered extra cheese n not harley any at all second time I've ordered from them guess I'll go somewhere else from now on
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Breadsticks, Personal Pan Pizza
Because because it gave me diarrhea and it's been a week and I still have the explosives like somebody fed me TNT and it's all over my room like my went my walls went from beige to brown and that food tastes bad like them lava cakes fire oh wait that's a Domino's which is better
Food: 1
Service: 1
This location constantly messes up your order. Today I arrived on my lunch break to pick up my online order only to be told that their delivery driver accidentally took it with them. I did not have time to wait for anything else to be prepared. Because of their failure I went 20 hours without an opportunity to eat.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service. Ordered 5 hours in advance and when I got there, I was told that it would be 45 minutes. 45 minutes later I was told that they couldn't find my order. The girl upfront was clearly disappointed to be there and was singing a song to herself about how much she hates her job and doesn't want to be there. I get being busy, but when people order ahead, they don't want to wait an hour and STILL leave without their food with no explanation or apology. Do better Pizza Hut!!
Atmosphere: 1
Service: 1
I placed an online order at 9pm. They said it would be delivered 9:21-9:31pm. It's 10:13 and I still don't have my order. I just called to see where my pizza is. They told me they attempted to deliver it and called me and I told them I was in Ooltewah. Umm, no! Nobody attempted to deliver anything and nobody called me. I waited almost an hour to not receive any food. They said they could remake it, charge me again and wait for them to redeliver. That's just crazy to me. I told them they never came to my house or called me. They should remake my food for free and deliver it immediately after it's done. Terrible business and terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Fresh and hot
Food: 5
Service: 5
This was always a great place and then they started using a call center!?! I can't fathom how a call center could be better than a person working in the physical locale you are calling? My order was never sent through to the restaurant from the call center and no one at any number could tell me why or help!!
The pizza 🍕 is awesome 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Big Boneless Wings Bundle
Placed an order at 10:49PM(Not closing til 12AM) received no order, and twice was forwarded to corporate to be on hold for 20 minutes each time before being disconnected. Literally comically bad service, sadly not on the location but the company's order of operations in general.
Extremely poor quality pizza. Dry, tasteless, only a few small pieces of sausage and black olives. We threw half in the garbage.
Atmosphere: 1
Food: 1
Service: 4
Fresh & clean. Mngr doing a great job
Food: 5
Service: 5
Restaurantji Recommends
Sad to say. No workers were wearing gloves. After last handled money and went to pizzas didn't wash her hands. Sorry to say We won't be back.
Atmosphere: 3
Service: 4
On time every time.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Boneless Wings
There was one him/her in there and she was the cashier, the chef, the manager, and the pizza sauce. She was a one stop shop and I can’t be mad at her.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Cinnamon Sticks, Traditional Wings
I just want someone to answer the phone so I can get the (2) 2 liters I ordered that I didn't get smh. Been on the phone for 12 mins, listening to this automated crap. It's really irritating because these 2 liters are almost 4$ a piece. My order total was 41.55
Hand tossed was thin crust n they tried to tell me it wasn't when I'm looking at it ordered extra cheese n not harley any at all second time I've ordered from them guess I'll go somewhere else from now on
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Breadsticks, Personal Pan Pizza
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