Pizza Hut
2631 APD 40 HWY 64, Cleveland
(423) 472-0111
Recent Reviews
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The pizza 🍕 is awesome 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Big Boneless Wings Bundle
Placed an order at 10:49PM(Not closing til 12AM) received no order, and twice was forwarded to corporate to be on hold for 20 minutes each time before being disconnected. Literally comically bad service, sadly not on the location but the company's order of operations in general.
Extremely poor quality pizza. Dry, tasteless, only a few small pieces of sausage and black olives. We threw half in the garbage.
Atmosphere: 1
Food: 1
Service: 4
Fresh & clean. Mngr doing a great job
Food: 5
Service: 5
Sad to say. No workers were wearing gloves. After last handled money and went to pizzas didn't wash her hands. Sorry to say We won't be back.
Atmosphere: 3
Service: 4
On time every time.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Boneless Wings
There was one him/her in there and she was the cashier, the chef, the manager, and the pizza sauce. She was a one stop shop and I can’t be mad at her.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Cinnamon Sticks, Traditional Wings
I just want someone to answer the phone so I can get the (2) 2 liters I ordered that I didn't get smh. Been on the phone for 12 mins, listening to this automated crap. It's really irritating because these 2 liters are almost 4$ a piece. My order total was 41.55
Hand tossed was thin crust n they tried to tell me it wasn't when I'm looking at it ordered extra cheese n not harley any at all second time I've ordered from them guess I'll go somewhere else from now on
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Breadsticks, Personal Pan Pizza
I couldn’t not leave more than a star as it took more than 35 mins found some BLACK thing on my pizza and was gressy n messed everything up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good pizza ?
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
I wouldn't even leave one star if I could waited 35 minutes extra then I should have guy honked his horn outside when it was supposed to be contactless and when I tried to call to see where my order was at it wasn't even the right number and they said they would transfer me after I've already waited 20 minutes on the phone just to get in contact with someone. Horrible experience. Horrible customer service. Will never order from them ever again.I had a $45 order and they could of at least answered the phone. Horrible horrible horrible. I will make sure to let everyone know to never eat at this place again.
Dirty pizza pans were found on the nasty floor. Wait time is 20 mins longer than what time was given. Workers carrying on with nasty language.
Atmosphere: 1
Food: 3
Service: 1
The pizza was great. (Just a *bit* more sauce next time, please. ?) I had to ask for the $12 deal, or the lady on the phone was going to charge me $22. Seems a bit silly. *Of course* I want the deal! Does anybody *NOT* want the deal?! Anyway, yes, I'd go back, but only if they're having a really good deal, and they used to ask at the beginning of the call, "would you like to hear about our special offers?" Probably a change instituted by corporate that the server can't help. Still a good pizza, though. ?
Atmosphere: 5
Food: 5
Service: 4
The pizza dough was not baked enough and was still a bit doughy and toppings on our large 9 topping stuff crust pizza seemed like they didn't get hit much by the heat of the oven. The pepperonies looked and tasted like a non heated pepperoni out of a pack at the grocery store. Either the ovens were not up to temp or my order was pulled from the oven to soon. I don't know but my experience eating from here was disappointing.
Atmosphere: 4
Food: 1
Service: 3
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