Simply Brew Cafe
120 Stuart Rd NE, Cleveland
(423) 599-2128
Recent Reviews
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At the start of my order the person at the register seemed very dim and tried to charge me for a coffee I didn’t purchase. Once I acknowledged that I wasn’t getting the coffee he scoffed and said “I know” in a demoralizing tone. Once my food was ready it sat for around 10 minutes on a table waiting to be delivered as multiple employees sat on their phone. I had to go up and grab the lukewarm food, multiple employees glared as I had to grab it. I also had to go up to get silverware as the employee took 5 minutes to wrap it. Food was cold and didn’t feel welcomed. Overall, horrible experience and sad to watch the progress of the management diminish overtime.
Atmosphere: 1
Food: 3
Service: 1
A guy in an Atlanta Braves hat took our order. Started out rough when he tried to charge us for a coffee we did not order. We ordered a breakfast sandwich and crepe, understanding there might be a wait time for the food to be made. The food actually came out fast but sat out in the opening waiting for a worker to bring it to us. After our food sat on the counter for 10 minutes my boyfriend finally got up and grabbed it. He received many dirty looks from the workers but none of them said anything to him. Then when he asked for silverware another guy took 5 minutes just to wrap them in napkins. As expected, my breakfast sandwich was cold and stale after sitting out for so long. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
Customer service really goes a long way with me, and today I was pretty disappointed. When I walked up to the counter, the manager was too busy chatting with a coworker to even acknowledge my presence. Not a word, not even a simple ‘good morning.’ After I finished my transaction, the same thing—no acknowledgment at all. It’s frustrating to feel ignored when a simple greeting could make such a difference. A little courtesy goes a long way too!
Atmosphere: 3
Food: 4
Service: 1
The coffee is good, the worker very nice. The atmosphere is definitely simple, not my cup of tea but elegant.
Atmosphere: 3
Food: 4
Service: 5
Shout out to Becka!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Avocado Toast, Chicken Pesto Panini, Bruschetta Toast
This was a wonderful place to get coffee and have brunch. The interior is very minimalist but sleek and clean. I loved the decor, plants, and dishware. Great ambiance to also just hang out or study/journal. Service was friendly and timely.
I got the Iced Lavender Latte with oat milk. It was delicious, the lavender syrup was perfectly flowery and sweetened. There were so many food options on the menu, it took a while to order because everything looked so good.
I ended up getting the Bruschetta Toast and the Nutella Croissant. My friend had the Acai Bowl and French Toast. The croissant was nice, pastry was large and filled with nutella. I shared with my friend and really liked the Acai bowl. It was presented beautifully and tasted very fresh. The French Toast was smaller than I thought and pretty sweet but good nonetheless.
For me, the star of the show was the Bruschetta Toast. I loved everything about it: from the avocado spread, the soft mozzarella balls, the cute microgreens on top, the cherry tomatoes that add a little acidity, and the balsamic sauce. At first the balsamic smelled strongly of vinegar but it worked so well with all the ingredients, it was not overpowering as I thought. Such a well-balanced dish. I had to end the whole experience with the last bite of toast because everything else was pretty sweet, and it was just that amazing.
I highly recommend this place and I'll be back to try other things off their menu.
Atmosphere: 5
Food: 5
Service: 4
Cute coffee shop that looks like a pharmacy on the outside
I didn’t have high expectations next to 5 guys and the movie theater but their avocado toast and cortados are quite good.
I have to recommend the Mexican mocha as it’s not overly sweet and sugary but just right.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado Toast
We tried this place this morning and were very pleased with the food, coffee, and customer service! The manager was extremely helpful and very nice. The breakfast was amazing, and it's now our new favorite cup of coffee in Cleveland!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic French Toast, Bruschetta Toast
Love this place. Love the vibe. Food is good. Coffee is good. The manager, John, is one of the best customer service people I've ever experienced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Delicious coffee and breakfast spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Restaurantji Recommends
The staff here is always so friendly, helpful, and welcoming. I always walk out with coffee and a smile on my face.
Service: 5
My sister recommended this cafe and it was amazing! Calm and clean environment. Delicious good quality coffee. Friendly staff. This place is a win!! ?
Atmosphere: 5
Food: 5
Service: 5
I really like this place. The staff is nice, the atmosphere is very calm and peaceful, and the food and drinks are delicious!! This is one of my favorite places in Cleveland.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nutella Crepe, Avocado Toast, Chicken Pesto Panini
The avocado toast is the best in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
LOVE THIER COFFEE AND EVERYTHING!!!
Atmosphere: 5
Food: 5
Service: 5
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