Simply Brew Cafe
120 Stuart Rd NE, Cleveland
(423) 999-2400
Recent Reviews
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My coffee was tepid, not hot. Also on the bitter side. A big disappointment.
Atmosphere: 3
Food: 2
Service: 3
I’m taking the time to write this , not because the food is poor… the “manager” John acts in an extremely inappropriate manner to his paying customers when his staff makes mistakes. Everyone has a “bad day” so I didn’t write a negative review after the first time he did this… but second time? Uncalled for. Second time I placed an order and they served me the wrong things.I nicely told him I had ordered a salad instead of fruit, he huffed and walked away, returned by abruptly placing my bowl of salad down & walked away in a huff again.. no words spoken; he came back few minutes later with my uncooked eggs… (I ordered them hard /no yolk) he said they are “well done” when I asked him . I could tell they were not . I broke the yolk with my fork, so I nicely asked the counter girl to ask the chef to place it back on the grill till hard.. she agreed they weren’t cooked as I asked. John comes back 5 minutes later and slams my eggs on the table. My daughter looked at me and said that was really rude . What’s wrong with him? Was it MY fault I didn’t get what I paid for even though I was patient and asked nicely for what I “ordered?”
This was not the first time John did this. I let it go then. Apparently the owner Anna is out of the country. But they will lose customers with this kind of obnoxious attitude. So John … if you read this.. please take up your misplaced aggressions where they should be taken up , not with your paying customers.
Highly doubt I will ever be back
There is better, hotter coffee around here, and food that is comparable. Without good service I don’t need to spend 35.00 on lunch for 2 to be treated like I am a problem by the so called MANAGER , better keep him in the back.!
Counter girls are terrific 🥹
Atmosphere: 4
Food: 4
Service: 1
Best coffee in cleveland hands down! Got an americano and it made my morning great
Atmosphere: 5
Food: 5
Service: 5
Finally a coffee shop with normal business hours in Cleveland Tn!!
First time here, French toast and avocado toast was great. Thank you we will be back.
Atmosphere: 5
Food: 5
Service: 5
So cozy!!! Best brown sugar shaken espresso EVER
Atmosphere: 5
Food: 5
Service: 5
Food was delicious (I'm in love with the Bruschetta toast, I added an egg on the side), service was accommodating and very quick. A little blip in ordering with some confusion on the menu. We had questions about the menu that weren't easily answered or ordered. Not a biggie. Small complaints...flimsy plastic cutlery, no 2% milk option. Not dealbreakers for us. We will be back!
Interior space is light and bright with a relaxed cozy vibe. The fireplace would make for a warm inviting space during the winter. Lots of plugs under seating with both plugs/USB, etc to satisfy your tech needs while working or studying.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
Kind service from my barista, very tasty coffee - I'll definitely be back.
Atmosphere: 4
Food: 5
Service: 5
I alway like this place very friendly but I was shock to paid over 8 dollars for a drink .
We came here for our 4 year anniversary today and it was AMAZING!!
Atmosphere: 5
Food: 4
Service: 5
Best coffee in Cleveland, TN. Customer service and ambience is the icing on top. Will be back for sure
Restaurantji Recommends
Went in there today and the Barista Becka was amazing. She welcome me and my family as soon as we walked in. Her smile made me welcome and feel at home. Her recommendation of the Orchata latte was amazing. If you are in the area you need to stop in. Best coffee in town.
Atmosphere: 5
Food: 5
Service: 5
Very relaxed. Comfortable furnishings. Friendly staff. Food was delicious and played nicely.
Atmosphere: 4
Food: 4
Service: 4
Nice atmosphere and kind, knowledgeable staff. I had the Churro coffee -hot. It tasted like a warm hug. It was very pretty, too. I will be going back and I highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Everything here is amazing. If you’re willing
To pay for Starbucks, just go here instead. The quality is immaculate.
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprise on my trip through this town to find this gem.
The coffee was top notch and the food was well balanced.
The muffin was light and not too sweet. The avocado toast was good.
The breakfast sandwich could have used some dressing up.
Absolutely recommend 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Avocado Toast
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