Starbucks

4570 Frontage Rd NW, Cleveland
(423) 790-3000

Recent Reviews

Mechanicaljen Jen

Baristas always milling around. There is regular starbucks slow...this place I always leave because line never moves.

Atmosphere: 1

Food: 1

Service: 1

Adam Stump

The barista with pink hair is really attractive and friendly.

A LaCount Frank

Always a 5/5

Atmosphere: 5

Food: 5

Service: 5

Tammy Terrell

Love Ice Coffee and Starbucks never disappoints!They can make it sugar free for me as a diabetic.☕️Dietary restrictions: Sugar free options!

Atmosphere: 5

Food: 5

Service: 5

lorie Elliott

I was going to give this one here a 5 star because their so much better then the other one, but however I did give them a 1 because the guy that works there in the evening is rly rude and hateful. I want be back there. I'm not going to be yelled at because their cleaning and breaking the machine down. I just walked in there and was standing there didnt have time to speak and he yelled at me WE CANT DO FRAPPUCCINOS. I look at the lady and asked if they was out and thats when i found out they was breaking down the machine. They close at 8 it was like 7:20ish. I don't know how they keep their jobs by being rude and hateful I'm just saying. The reviews on these employees that work there are awful. I normally don't leave reviews at all but I had to say something about this.

Carlena Thornsberry

Friendly staff but needs more sugar free

Atmosphere: 5

Food: 4

Service: 5

Ally Moore

first of all, the coffee I got was not even close to what I wanted. the ladies were very rude, and I ordered a pastry that looked like a Debbie cake in a pack that I had to wait 30 minutes for and they didn’t even ask if I was waiting on something when I was CLEARLY waiting for something I was missing

Seth Bowers

Woke and rude Karen fest. Was Completely ignored until I called everybody out on it. Will never be back.

Shahira S.

I have no issues, and the service was amazing. What I asked for was perfect and it was clean. The customer service stellar and I would highly recommend the Starbucks.

Nathan Spurlock

Line is way to long, stuck on road but service and coffee was gteat

Jonathan Smith

I rarely leave bad reviews. This one is well deserved. Worst service ever at a starbucks. Barista refused to make drink as ordered. Wound up having to get a manager involved to simply make the drink as ordered and the barista was very rude about it. I ordered a strawberry acai, light water, i was told that extra base wasn't an option. I said that it was an option because it is at any other Starbucks. Instead she made the drink with light base. When my wife's drink tasted like water she took it back in for a refund or remake. It took us 45 minutes but it was worth the wait when the manager finally made her make the drink correctly. We have never been treated disrespectfully until today at a Starbucks. Needless to say, we won't ever be back to this one.

Lil Mcgav

Girl was hitting on my boyfriend very disrespectful never again happened on6/20/22 12pm

zxellus edits

Girl was hitting on my boyfriend very disrespectful never again happened on6/20/22 12pm

Jennifer Lawrence

Favorite place to get a cold brew coffee with sweet cream.

Collins Self

guy at counter really cool. gave us pastries. barista stayed extra to make our drinks. really went above and beyond. ???

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