Subway

1621 25th St NW, Cleveland
(423) 244-5740

Recent Reviews

Zachary Rodriguez

The stores online hours say 11 I pull up at 10 to get sandwiches and the little girl inside proceeded to shake her head at me and say that “we’re closed”. I have never had such attitude from a food worker before and I will not be coming back to this

Atmosphere: 1

Food: 1

Service: 1

Lilya Kurdi

Thats what they had for lettuce....asked them if they have another one they pulled another pan that looks just the same of this one thats disgusting this lettuce been there at least for 4 days told them dont even worry about it im good,not

Atmosphere: 1

Food: 1

Service: 1

Catherine Tuckerman

Cancelled my delivery order with no explanation and will not answer phone. Goes straight to voicemail. This is not my first bad experience at this location, Worst subway in town. needs new management.

Atmosphere: 1

Food: 1

Service: 1

Frances Raffensberger

Hours say 10. Doors say 10. All lights on & doors locked. Both girls just looked up & kept talking.

Service: 1

Zak Davis

Found hair in the middle of our

Atmosphere: 1

Food: 1

Service: 1

Becky Kennedy

Last 2 times I've ordered from the app my food has been wrong and then today miss little Jennifer who was working got hateful with me on the phone used the excuse they were slammed so that was supposed to make up for people's food being wrong no it doesn'

Food: 1

No Name

This location puts as little meat on a sandwich as they can get away with. Don’t waste your time or money at this location. Send them a message.

KBWV 39

Can’t even make an Italian bmt literally just put salami and pepperoni with no ham and got extra protein and still only did the pepperoni and salami.

Atmosphere: 2

Food: 1

Service: 1

Lori Wright

We walked in the door and 2 female employees one being pregnant both ignored us and one walked to the back. Both on cellphones and when I said are you open they acted startled. And then we looked at the meat and vegetables and it looked like a pig pen. We walked out and will never be back to this store. Also when we got in our car they were mouthing off to us. Very sad today with these lazy children employees.

Atmosphere: 1

Food: 1

Service: 1

Hillary S

I placed an order on the app at 9pm the store closes at 10, the app said my sandwiches were ready for pick up but when I got there at 9:30 they were closed. My money was took out of my account and there is not a customer service number I can

Atmosphere: 1

Food: 1

Service: 1

Kensey Jones

I love this place so much

Atmosphere: 5

Food: 5

Service: 5

Jay DeCicco

Walked in at 9 pm on Saturday night Lexi and I believe Sam were on shift they told me when I walked in they are out of bread and they were taking all the meats out of the serving area. I looked in the bread rack and there was plenty of bread and I said hey there is bread there and she said “ it’s all burnt rudely” the little short blonde girl did who is young. The red headed girl with tattoos just laughed and acted liked I should leave. I hope the owner sees this because they are closing the store early and robbing you of profits. These girls should be fired the service at this location has always been bad but this was the final straw tonight.

Atmosphere: 1

Food: 1

Service: 1

Phillip Couch

Prices are too high the people weren't that friendly I don't enjoy going

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cookies, Meatball Marinara

Elizabeth Howell (Beth)

Not a huge fan of Subway because of the price/portion ratio is not like other restaurants. The meat portions are smaller compared to Firehouse. As much veggies as you want if that's what you like. That's the best score I will give them.

Atmosphere: 5

Food: 5

Service: 5

Elaine C.

I should give this location NO stars and we should have walked out without ordering. The two women preparing sandwiches wore gloves but were also using the cash register and phone with the same gloves as well as pushing their stringy hair away from their faces. The shredded lettuce was brown and the tomatoes were ancient history. When I commented that the bread had what looked like Aspergillus mold the clerk placed it back in the bread container and gave me a new roll. While waiting to pay, I glanced around the restaurant and noticed how grubby it was. We left the restaurant, arrived back at work, and tossed the sandwiches into the dumpster. We will never return to this restaurant.

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