Copied from my sister in law that visited this place :
Subway apd 40 your employee literally chasing a customer out of your store cursing him all over him not wanting bacon on his sandwich and on the side was ridiculous then proceeding to come back into the store screaming every curse word known in front waiting customers standing in line to order. But…she made sure to call her manager to give her side of the story that was not accurate and true. Never again will I visit this franchise after what I witnessed today.
Atmosphere: 1
Service: 1
Noah M
I FOUND MULTIPLE HAIRS IN MY FOOD LONG AND BLACK UNAPPETIZING AND WORKERS WERE ALL SMOKERS AND SMELT LIKE SMOKE find somewhere else to buy subs!
Atmosphere: 1
Food: 1
Service: 1
1k subs with 2 videos
I made a order and they almost left out ingredients and I had to remind them what to put on the sub with the mobile order receipt infront of them... when I got
Atmosphere: 1
Food: 1
Service: 1
Ricky Morrow
Nasty never will return there again poor management needs to be shut down
Food: 1
Service: 1
Jason Gibson
Ordered pick-up on DoorDash. Arrived at requested time and picked up my order. I live within about a 3 minute drive and when I got home the food was cold. The double meat I ordered was not on my sandwich either. Would not go back or recommend eating at this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Regie “Reg313”
The person that waited on me was nice and welcoming. The second person that dressed the sandwiches however was very rude. The bread was very tough to bite through and to chew almost like week old bread. The meats were fine.
Atmosphere: 4
Food: 2
Service: 1
Kimberly Burnham
The employees and manager was the rudest ever. I hardly had anything on my sandwiches at all. Didn't ask me if I wanted my sandwiches toasted or not. She just threw it in the toaster and then I told her I did not want my sandwichs toasted and her response was"you couldn't say anything" I told her she didn't ask.will never come to this location again.
Atmosphere: 1
Food: 1
Service: 1
Valerie Ostheim
I ordered the titan turkey which is supposed to have 33% more meat it did not.. I ordered it with crunches it did not have those on it. I order not toasted my bread was so stale I couldn't hardly eat it. Hardly any mayo on it. This was the worst sandwich ever plus paid for a more expensive sandwich and got the basic turkey.
Atmosphere: 1
Food: 1
Service: 1
GameDragon96
Absolutely horrible service stood there for 10 minutes before they even stopped having their conversation to ask what I would like then told me I wasn’t allowed to have the 2x cheese on my sandwich which clearly stated on the menu says 2x cheese and to top it all off my sandwich was cold when I got it home I live a minute down the road and they didn’t even cut the sandwich in half like they are supposed to do 0/10 very displeased will not return and highly suggest everyone else to not go here employees have no customer service skills
Atmosphere: 1
Food: 1
Service: 1
Darlene Frazier
Woman was rude one of my sandwiches didn't even have meat on it spent 60$ on 5 sandwiches I was there 45min they very slow
Parking: Please don't go to that one every other subway in cleveland is good that was my first time there it was awful
Every time I order from this location on DoorDash they always forget to put the chips and drinks in the bag. Not sure if they expect the delivery driver to get them or what but it’s happening a lot more often. And if I try to order on Ubereats they always cancel my order
Atmosphere: 1
Food: 5
Service: 1
Ashley Gosselin
The older women at this location is very rude I said something about half of my bread is missing the meat she looked at me an said well then call corporate if u have a problem wish I would of gotten her name bc I would put it on here. So I just walked out after they done made two sandwiches an was on my last order. So pay for that one butter cup.
Atmosphere: 1
Food: 1
Service: 1
Domi Marie
Each time I do door dash and specifically request certain sauces, my order still comes how the restaurant chooses to make it. This is the 3rd time! You can’t get a live person by phone to make a formal complaint. Disappointing
Florida Hohls
Very disappointed. We try many Subways while on the road trying to eat healthier. This store is among the least in service and customer care. The gent sneezed while cutting the bread and then was not generous with any of the toppings. To top it off, bathroom is off limits to customers.
Atmosphere: 1
Food: 3
Service: 2
James Carpenter
I used to cut a v in the top of the bun and put it in there Mermaids don't seem as tasty as they used to be maybe it's just being cut thinner in
Copied from my sister in law that visited this place :
Subway apd 40 your employee literally chasing a customer out of your store cursing him all over him not wanting bacon on his sandwich and on the side was ridiculous then proceeding to come back into the store screaming every curse word known in front waiting customers standing in line to order. But…she made sure to call her manager to give her side of the story that was not accurate and true. Never again will I visit this franchise after what I witnessed today.
Atmosphere: 1
Service: 1
I FOUND MULTIPLE HAIRS IN MY FOOD LONG AND BLACK UNAPPETIZING AND WORKERS WERE ALL SMOKERS AND SMELT LIKE SMOKE find somewhere else to buy subs!
Atmosphere: 1
Food: 1
Service: 1
I made a order and they almost left out ingredients and I had to remind them what to put on the sub with the mobile order receipt infront of them... when I got
Atmosphere: 1
Food: 1
Service: 1
Nasty never will return there again poor management needs to be shut down
Food: 1
Service: 1
Ordered pick-up on DoorDash. Arrived at requested time and picked up my order. I live within about a 3 minute drive and when I got home the food was cold. The double meat I ordered was not on my sandwich either. Would not go back or recommend eating at this restaurant.
Atmosphere: 1
Food: 1
Service: 1
The person that waited on me was nice and welcoming. The second person that dressed the sandwiches however was very rude. The bread was very tough to bite through and to chew almost like week old bread. The meats were fine.
Atmosphere: 4
Food: 2
Service: 1
The employees and manager was the rudest ever. I hardly had anything on my sandwiches at all. Didn't ask me if I wanted my sandwiches toasted or not. She just threw it in the toaster and then I told her I did not want my sandwichs toasted and her response was"you couldn't say anything" I told her she didn't ask.will never come to this location again.
Atmosphere: 1
Food: 1
Service: 1
I ordered the titan turkey which is supposed to have 33% more meat it did not.. I ordered it with crunches it did not have those on it. I order not toasted my bread was so stale I couldn't hardly eat it. Hardly any mayo on it. This was the worst sandwich ever plus paid for a more expensive sandwich and got the basic turkey.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service stood there for 10 minutes before they even stopped having their conversation to ask what I would like then told me I wasn’t allowed to have the 2x cheese on my sandwich which clearly stated on the menu says 2x cheese and to top it all off my sandwich was cold when I got it home I live a minute down the road and they didn’t even cut the sandwich in half like they are supposed to do 0/10 very displeased will not return and highly suggest everyone else to not go here employees have no customer service skills
Atmosphere: 1
Food: 1
Service: 1
Woman was rude one of my sandwiches didn't even have meat on it spent 60$ on 5 sandwiches I was there 45min they very slow
Parking: Please don't go to that one every other subway in cleveland is good that was my first time there it was awful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Restaurantji Recommends
Every time I order from this location on DoorDash they always forget to put the chips and drinks in the bag. Not sure if they expect the delivery driver to get them or what but it’s happening a lot more often. And if I try to order on Ubereats they always cancel my order
Atmosphere: 1
Food: 5
Service: 1
The older women at this location is very rude I said something about half of my bread is missing the meat she looked at me an said well then call corporate if u have a problem wish I would of gotten her name bc I would put it on here. So I just walked out after they done made two sandwiches an was on my last order. So pay for that one butter cup.
Atmosphere: 1
Food: 1
Service: 1
Each time I do door dash and specifically request certain sauces, my order still comes how the restaurant chooses to make it. This is the 3rd time! You can’t get a live person by phone to make a formal complaint. Disappointing
Very disappointed. We try many Subways while on the road trying to eat healthier. This store is among the least in service and customer care. The gent sneezed while cutting the bread and then was not generous with any of the toppings. To top it off, bathroom is off limits to customers.
Atmosphere: 1
Food: 3
Service: 2
I used to cut a v in the top of the bun and put it in there
Mermaids don't seem as tasty as they used to be maybe it's just being cut thinner in
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Subway Club
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