Subway

2661 APD 40, Cleveland
(423) 559-2274

Recent Reviews

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Cassie Conner

Very professional for your employee to be in the parking lot, honking her horn as customers walked by scaring them. Then proceeds to give them a provocative look and roll her window down and cuss them out. As the two employees in the store walked out afterwards, leaving the store unattended.

Keelah Brianne

This subway has employees with the nastiest attitudes I have ever seen in my life.

Cara Wright

Every Wednesday after church I like to go get a sandwich. But every other time I go to Subway there's no lettuce. They could at least take enough money out of petty cash to go to the store and buy a head of lettuce to chop up the thier customers can have lettuce on their sandwich. No big deal!! Go buy a head of lettuce!!! And they tell u this after they've made that sandwich. I'm done going there. I shouldn't have to add lettuce at home for a sandwich I bought!!!

Atmosphere: 3

Food: 4

Service: 4

Heidy Carlin

First, That's lady's working in there acting like racist , I'm Hispanic person and them service me with attitude ,that make me very sad, I means is to early for that oh Jesus .So I'm be ordering the steak & đŸ„‘ sandwich and them not put avocado in my sandwich. So I pay steak & avocado sandwich but them not puting avocado in my sandwich. Oh well , I not back to this local again and if you're Hispanic person I recommend not going to buy there because employees is so rude when talk to you ! .and them service to you like them want ,not like you pay . If you're Hispanic and not trust me and you wanna try, I recommend recording them .honestly I think due that but I not have time for that , this lady is the same working in Keith street local,

Atmosphere: 1

Food: 1

Service: 1

Sunshine Sunshine

I was bothered by a tall skinny homeless man asking me for me money. I didnt have any cash he threatened us.We leave .drive by later and he charging a phone outside screaming and crying. My kids were terrified. Guess we will try another spot.Not safe.

Preet Singh

Your food is as bad as your service.

Atmosphere: 3

Food: 1

Service: 1

Maria miller

I have never only gotten 5 black olives on one of my subs! And when I asked them to charge me for extra plz they replied they had no button to do it so I had to kea s with only 5 black olives. Don’t even want the sandwich now. Won’t come back

Atmosphere: 1

Food: 1

Service: 1

Suzette McIntosh

I went into the store at around 6:45 and there was one customer ahead of me and I believe 1 behind me. There were 2 women working and both women were very unfriendly and rude. When I asked for extra tomatoes on my sub one worker told me there was a set limit and I would have to pay extra if I wanted extra tomatoes. I told her I had never paid extra before and I always get extra tomatoes on my sub. She said it's a new policy. I told her I thought that was a little sketchy and she just made a face at me. The lettuce was brown and when I asked her to put a little more black pepper on my sub she rolled her eyes at me. When I got my bag I saw I only got 2 napkins for a 12 inch sub the other worker said that's all you get for a 12 inch sub at which time I just laughed at them because it was obvious they were both just being petty on purpose. I tried to call the franchise owner but when I called and left a message saying what had happened she never called me back and when I called the store hoping to get a manager I got a recording both times. I will NEVER go to this store again!!!

Atmosphere: 1

Food: 1

Service: 1

Sarah Fugunt

My fiancĂ©e and I love subway, needless to say we don’t get it often, but when we do we expect it to be the way we ordered it and taste fresh as their motto is “subway, eat fresh”. We ask nothing less than for the subs to be toasted. Every time we come to this establishment, they give us mediocre subs, not toasted, smells and tastes horrendous. We give them the benefit of the doubt every single time because there’s always new people. How can you mess up subs this bad?

Food: 2

Brandi Scott

It doesn't make me want to go to this subway. Seeing all 3 to 4 of the employees always outside smoking. The food is never prepped and looks like its sat all day. Go figure. I'd avoid this one. Rude and lazy employees

Atmosphere: 1

Food: 1

Service: 1

lisa ledford

The ladies were very busy with a large doordash order. They were courteous and very patient with me and getting my gift card to work as well as coupons. Professional, polite, clean, fast and delicious. Would like to have access to restrooms to wash my hands. That is my only negative comment, but customers ordering food that requires eating with bare hands should be allowed to use the restrooms.

Atmosphere: 4

Food: 5

Service: 5

odd Wokns

Very rude staff. Terrible customer service

Atmosphere: 1

Food: 4

Service: 1

Courtney

Do not do this to yourself!!! This location needs to fire all of the employees and shut the whole place down

David Flowers

I should have avoided this location after seeing the 2.9 Google rating. My sub had one thin strip of meat and very little veggies including multiple things missing. It was 90% bread 10% everything else. And the Italian Herb and Cheese bread was super dry and had two small specks of cheese on it.

I tried to call to complain directly to them but no answer and mailbox full of course. There are more subways in any direction within 15 minutes. Do yourself a favor if you are traveling through and go to one of those.

Food: 1

Service: 1

Johnathan Brown

September 10,2025 8:40 a.m. This place needs help.!! Customer Service is horrible.!!! Employees are Nasty!! Didn't change gloves or wash hands,smells of heavy smoke and none of them have a tooth in their head!!!

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