The workers here (Especially Shelby) are way nicer and more professional than the Subway on Stuart rd. and they make the sandwiches the correct way!
As far as the up keep of the building, the district manager Peggy needs to make some improvements to make the appearance and cleanliness better starting with the filthy ceiling tiles and dirty air ducts.
Atmosphere: 3
Food: 5
Service: 5
Ashlee Braden
Ice machine is now fixed :) great service!
Atmosphere: 5
Food: 5
Service: 5
Rachel Joy
Just had to make a quick stop in before work and the associate was extremely nice and got me in and put in no time :) 10 outa 10 service
Atmosphere: 5
Food: 5
Service: 5
Jennifer Cline
If you want to get a great deal on subway sandwiches, order off the app and use the coupon codes.
The parking situation is not ideal at this location and the building needs some overall maintenance. But, the dinning area is clean and the staff are great which is why this is our location of choice out of the ones in Cleveland, TN. They are always very friendly with a great attitude and they make the best subs!
At the location on Stuart rd, the employees are rude. The district manager of all the Cleveland Locations, Peggy, and her husband (also a manager) are also very rude he threw my sandwich on the shelf right in front of me when he knew I was standing there right in front of the register waiting on him. They won't even speak to you when you come in or leave and act like your presence is a bother to them.
Atmosphere: 3
Food: 5
Service: 5
William Hudson
This is one of the better in the chain, food as always was fresh and the service was just outstanding
Food: 5
Service: 5
Dylan Deming
A great spot to get gas, drinks and a sub. This location is very convenient and not too busy after lunch. Tosha was my server today at this subway location and she did amazing. It appeared she was running the nightshift by herself, keeping the store clean while getting me back on the road. Great work!
Atmosphere: 5
Food: 5
Service: 5
William Wilson
Been coming to this location for several months but the last 2 months the ice machine's been broken. Not sure how long it takes to get the ice machine repaired but that seems way to long
lewrys olivero
Best subway's service ever provided by Tosha. Great person and so sweet. What ever she gets paid Im sure she doesn't get paid enough, need a raise. Out of all subways I've been no body treats me or talk like this lady.
Atmosphere: 5
Food: 5
Service: 5
jeison mesa
Tosha definitely needs a rises, she’s so sweet and sweet
Atmosphere: 5
Food: 5
Service: 5
Coleman Freszh
Tosha was the best ever employee I ever had at any subway. positive attitude very friendly and respectful. 10/10
So I placed a mobile order a 9:00pm. I was legit in the parking lot and watched these people turn off the lights and lock the gate connected to the store at 9:14 Melissa came out with our printed receipt and told us she can’t do the order because they was out of bread as I’m staring at the bread cabinet and see the bread. Then she tells me she can’t refund my money because she shut down the register and there isn’t a way for me to through the app. So she said she’s gonna reprint the receipt and void it out in the morning. We wasn’t rude or disrespectful, I kept saying okay because she kept saying she was sorry. I don’t know what was going on but I could see if i placed it 20 minutes before closing but a whole hour before closing. Come on subway ya gotta do better!
Update went back today guess what another excuse to why they couldn’t refund it to our card but could finally make our sandwiches. Okay please make the sandwich’s guess what nothing on this was correct.
What the hell is going on with restaurants inside Cleveland.
Atmosphere: 1
Food: 1
Service: 1
Sean Williams
Placed online order and got to the store where one worker was there, they still hadn't started my online order, while I was waiting 2 more employees started to walk in with no urgency. Still haven't gotten my order 15 minutes after I was supposed to pick up
Atmosphere: 1
Food: 4
Service: 1
Jose Manzano
I've been waiting for more than an hour for my order, which I placed online, and it's already paid, and all because the manager is at the bank. It seems like a mockery to the customer.
Mykaylee
I work at gamestop across the street long story short I've had a rough experience with this subway before a year ago but figured I'd try again incase the orginal staff working there was changed out for a possible redemption.. I was dead wrong I closed gamestop after ordering through doordash to pick up my sub which was chicken teriyaki I had to rush over there to grab my food and ran into some issues to and back when I got to the subway the one coworker working there was outside on her phone and I walked inside in a hurry to get my food she finally walked in what felt like 5 mins later when she walked in and asked if I had a order I said yes showed her the app she handed it to me and said there you go as I walked out I said hope you have a good day as a friendly suggestion. but when I got back to gamestop it was a completely wrong sub it was a bacon ham turkey sandwich I can't eat pork I left a review through doordash and asked for a refund they accepted my request but unfortunately I went hungry cause I couldn't close the store again my coworker didnt arrive till 4 by then I was leaving in an hour. She could have at least told me she was out of the chicken or double checked to make sure the order was right. But she gave me the bag looked like she didn't care about her job. I'm never ever ever trying with this subway ever again. And it was mine cause I was the only order there and it had the cheese and the teriyaki sauce on it. Still im upset cause I really wanted that sandwich.
The workers here (Especially Shelby) are way nicer and more professional than the Subway on Stuart rd. and they make the sandwiches the correct way!
As far as the up keep of the building, the district manager Peggy needs to make some improvements to make the appearance and cleanliness better starting with the filthy ceiling tiles and dirty air ducts.
Atmosphere: 3
Food: 5
Service: 5
Ice machine is now fixed :) great service!
Atmosphere: 5
Food: 5
Service: 5
Just had to make a quick stop in before work and the associate was extremely nice and got me in and put in no time :) 10 outa 10 service
Atmosphere: 5
Food: 5
Service: 5
If you want to get a great deal on subway sandwiches, order off the app and use the coupon codes.
The parking situation is not ideal at this location and the building needs some overall maintenance. But, the dinning area is clean and the staff are great which is why this is our location of choice out of the ones in Cleveland, TN. They are always very friendly with a great attitude and they make the best subs!
At the location on Stuart rd, the employees are rude. The district manager of all the Cleveland Locations, Peggy, and her husband (also a manager) are also very rude he threw my sandwich on the shelf right in front of me when he knew I was standing there right in front of the register waiting on him. They won't even speak to you when you come in or leave and act like your presence is a bother to them.
Atmosphere: 3
Food: 5
Service: 5
This is one of the better in the chain, food as always was fresh and the service was just outstanding
Food: 5
Service: 5
A great spot to get gas, drinks and a sub. This location is very convenient and not too busy after lunch. Tosha was my server today at this subway location and she did amazing. It appeared she was running the nightshift by herself, keeping the store clean while getting me back on the road. Great work!
Atmosphere: 5
Food: 5
Service: 5
Been coming to this location for several months but the last 2 months the ice machine's been broken. Not sure how long it takes to get the ice machine repaired but that seems way to long
Best subway's service ever provided by Tosha. Great person and so sweet. What ever she gets paid Im sure she doesn't get paid enough, need a raise. Out of all subways I've been no body treats me or talk like this lady.
Atmosphere: 5
Food: 5
Service: 5
Tosha definitely needs a rises, she’s so sweet and sweet
Atmosphere: 5
Food: 5
Service: 5
Tosha was the best ever employee I ever had at any subway. positive attitude very friendly and respectful. 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped in on a road trip, great service!
Atmosphere: 5
Food: 5
Service: 5
So I placed a mobile order a 9:00pm. I was legit in the parking lot and watched these people turn off the lights and lock the gate connected to the store at 9:14 Melissa came out with our printed receipt and told us she can’t do the order because they was out of bread as I’m staring at the bread cabinet and see the bread. Then she tells me she can’t refund my money because she shut down the register and there isn’t a way for me to through the app. So she said she’s gonna reprint the receipt and void it out in the morning. We wasn’t rude or disrespectful, I kept saying okay because she kept saying she was sorry. I don’t know what was going on but I could see if i placed it 20 minutes before closing but a whole hour before closing. Come on subway ya gotta do better!
Update went back today guess what another excuse to why they couldn’t refund it to our card but could finally make our sandwiches. Okay please make the sandwich’s guess what nothing on this was correct.
What the hell is going on with restaurants inside Cleveland.
Atmosphere: 1
Food: 1
Service: 1
Placed online order and got to the store where one worker was there, they still hadn't started my online order, while I was waiting 2 more employees started to walk in with no urgency. Still haven't gotten my order 15 minutes after I was supposed to pick up
Atmosphere: 1
Food: 4
Service: 1
I've been waiting for more than an hour for my order, which I placed online, and it's already paid, and all because the manager is at the bank. It seems like a mockery to the customer.
I work at gamestop across the street long story short I've had a rough experience with this subway before a year ago but figured I'd try again incase the orginal staff working there was changed out for a possible redemption.. I was dead wrong I closed gamestop after ordering through doordash to pick up my sub which was chicken teriyaki I had to rush over there to grab my food and ran into some issues to and back when I got to the subway the one coworker working there was outside on her phone and I walked inside in a hurry to get my food she finally walked in what felt like 5 mins later when she walked in and asked if I had a order I said yes showed her the app she handed it to me and said there you go as I walked out I said hope you have a good day as a friendly suggestion. but when I got back to gamestop it was a completely wrong sub it was a bacon ham turkey sandwich I can't eat pork I left a review through doordash and asked for a refund they accepted my request but unfortunately I went hungry cause I couldn't close the store again my coworker didnt arrive till 4 by then I was leaving in an hour. She could have at least told me she was out of the chicken or double checked to make sure the order was right. But she gave me the bag looked like she didn't care about her job. I'm never ever ever trying with this subway ever again. And it was mine cause I was the only order there and it had the cheese and the teriyaki sauce on it. Still im upset cause I really wanted that sandwich.
Atmosphere: 1
Food: 1
Service: 1
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